Shark ZERO-M Navigator Pet Pro Vacuum Cleaner Manual

The Shark ZERO-M Navigator Pet Pro is a powerful, self-cleaning brushroll vacuum designed for homes with pets. It features Zero-M self-cleaning technology to prevent hair wrap, DuoClean PowerFins for deep carpet cleaning and sealed hard floor pickup, Anti-Allergen Complete Seal with HEPA filter, LED headlights, and a large-capacity dust cup. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Attachments & Accessories 7. Cleaning Modes & Surfaces 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum unit with DuoClean PowerFins head, Zero-M self-cleaning brushroll, Handle with controls, Large-capacity dust cup with HEPA filter, LED headlights, Crevice tool, Pet Multi-Tool, Duster Crevice Tool.

FeatureDescription
Zero-M Self-Cleaning BrushrollAutomatically removes hair wrap during use
DuoClean PowerFinsDual brushrolls for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens with HEPA filter
LED HeadlightsIlluminates dark areas under furniture
Large-Capacity Dust CupEasy-empty, bagless design
Power SwitchTurns vacuum on/off
Mode SelectorSwitches between Hard Floor and Carpet modes
Handle ReleaseFor converting to handheld mode
Wand ReleaseDetaches wand for above-floor cleaning
Accessory StorageBuilt-in caddy for tools

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

  1. Attach the handle: Insert handle into the main body until it clicks into place.
  2. Attach the floor nozzle: Connect the DuoClean PowerFins head to the wand or handle.
  3. Install the wand: Insert the wand into the handle if not pre-assembled.
  4. Charge the battery (if cordless model): Plug charger into outlet and connect to vacuum.
  5. Attach accessories: Store crevice tool and pet multi-tool on built-in caddy.

WARNING! Ensure vacuum is turned off and unplugged (if corded) during assembly.

First-Time Use

Fully charge battery (if applicable) and perform a test run.

  1. Power on: Press the power switch on the handle.
  2. Select mode: Use mode selector for Hard Floor or Carpet cleaning.
  3. Begin vacuuming: Push vacuum forward on floor; the self-cleaning brushroll will activate.
  4. Use attachments: Detach wand or convert to handheld for upholstery, stairs, or crevices.
  5. Empty dust cup: Press release button and empty contents into trash when full.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Settings

Main controls located on handle. Power Switch: Turns vacuum on/off. Mode Selector: Toggles between Hard Floor (gentle suction, soft brushroll) and Carpet (deep cleaning, agitator brushroll). Handle Release Button: Converts to handheld mode. Wand Release Button: Detaches wand for above-floor cleaning. LED Indicators: Show battery status (cordless) or brushroll activity.

Settings: Use mode selector based on floor type. For pet hair, use Carpet mode. For hard floors, use Hard Floor mode to avoid scattering debris.

Attachments & Accessories

Use attachments for specialized cleaning.

  1. Pet Multi-Tool: For pet hair on furniture, stairs, and car interiors.
  2. Crevice Tool: For tight spaces, corners, and along baseboards.
  3. Duster Crevice Tool: For delicate surfaces, blinds, and keyboards.
  4. Upholstery Tool: For sofas, curtains, and mattresses (if included).

Tip: Store attachments on built-in caddy for easy access.

Cleaning Modes & Surfaces

Optimize cleaning for different surfaces.

  1. Hard Floors: Select Hard Floor mode; DuoClean soft brushroll picks up debris without scattering.
  2. Carpets: Select Carpet mode; PowerFins brushroll agitates and deep cleans fibers.
  3. Above-Floor: Detach wand or convert to handheld; use appropriate attachment.
  4. Pet Hair: Use Carpet mode; Zero-M technology prevents hair wrap on brushroll.
  5. High-Pile Rugs: Ensure brushroll is engaged; move vacuum slowly for thorough cleaning.

WARNING! Do not vacuum wet surfaces, liquids, or large objects that could clog vacuum.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Empty after each use or when full; press release button to remove.
  2. Clean filters: Rinse HEPA and pre-motor filters monthly with cold water; air dry 24 hours.
  3. Check brushroll: Inspect periodically for debris; use scissors to cut away any wrapped fibers if needed.
  4. Clean attachments: Wipe with damp cloth; ensure no blockages in nozzles.
  5. Battery care (cordless): Charge fully before first use; avoid complete discharge.

CAUTION! Unplug vacuum (if corded) and ensure it is powered off before maintenance. Do not use damaged filters.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © 2025 SharkNinja Operating LLC. All rights reserved. SHARK and ZERO-M are registered trademarks of SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onBattery/plugEnsure battery charged (cordless) or plug connected (corded); check power switch.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and nozzle for blockages; clean filters.
Brushroll not spinningHair wrap/obstructionTurn off and unplug; clear hair or debris from brushroll; ensure mode is set to Carpet.
Vacuum shuts off unexpectedlyOverheating/full dust cupAllow to cool; empty dust cup; check for blockages.
Battery not holding chargeBattery age/charging issueEnsure charger connected properly; replace battery if old or damaged.

Reset: Turn off, unplug (if corded), wait 60 seconds, then restart.

Service: 1-800-798-7398; www.sharkclean.com

Shark ZERO-M Navigator Pet Pro Vacuum Cleaner Manual © - All Rights Reserved 2025