Shark XSN350W Vacuum Cleaner Manual

The Shark XSN350W is a powerful cordless stick vacuum cleaner featuring a lightweight design, multi-surface brushroll, LED headlights, swivel steering, and a removable battery. It includes a wall-mounted charging dock, crevice tool, dusting brush, and upholstery tool. The vacuum offers multiple power modes (Eco, Normal, Max), a washable filter, and a large-capacity dust cup. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes & Techniques 8. Maintenance 9. Care & Storage 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body, Multi-surface brushroll, Removable battery, Wall-mounted charging dock, Crevice tool, Dusting brush, Upholstery tool.

FeatureDescription
Multi-surface brushrollAutomatically adjusts between carpets and hard floors
LED headlightsIlluminates dark areas under furniture
Swivel steeringProvides easy maneuverability around obstacles
Removable batteryAllows for extended runtime with spare batteries
Power modesEco (30 min), Normal (20 min), Max (10 min) runtime options
Washable filterReusable foam and felt filter system
Large dust cup0.7L capacity with one-touch emptying
Wall dockCharges vacuum and stores attachments
POWER buttonTurns vacuum on/off and cycles through power modes
Battery indicatorLED lights show remaining charge

Assembly & Installation

Unpack and inspect all contents. Assemble vacuum before first use.

  1. Insert battery: Align battery with slot on vacuum body, push until it clicks.
  2. Attach floor nozzle: Connect the multi-surface brushroll to the vacuum body until it locks.
  3. Install wall dock: Mount charging dock to wall using included screws and anchors.
  4. Charge vacuum: Place vacuum on dock; charging indicator will light up.

WARNING! Ensure wall dock is securely mounted to prevent falling. Keep charging area dry.

First-Time Setup

Fully charge battery before first use.

  1. Initial charge: Place vacuum on dock; charge for 4 hours until battery indicator shows full.
  2. Test power modes: Press POWER button to cycle through Eco, Normal, and Max settings.
  3. Empty dust cup: Press release button to remove and empty dust cup.
  4. Attach tools: Connect crevice tool or dusting brush as needed for specific cleaning tasks.

CAUTION! Do not use vacuum without filter installed. Ensure all parts are securely connected.

Specifications

Controls and Settings

Main controls located on vacuum handle. POWER button: Turns vacuum on/off, cycles through power modes. Battery indicator: 3 LED lights show charge level (green=full, yellow=medium, red=low).

Power Modes: Eco (gentle suction, longest runtime), Normal (balanced cleaning), Max (maximum suction for tough messes). Brushroll on/off: Button on floor nozzle disengages brushroll for hard floors.

Maintenance indicators: Filter reminder light flashes when filter needs cleaning. Empty dust cup indicator: Light alerts when dust cup is full.

Using Attachments

Attach tools directly to vacuum body or extension wand.

  1. Crevice tool: For tight spaces, corners, and between cushions.
  2. Dusting brush: For delicate surfaces, blinds, lampshades, and electronics.
  3. Upholstery tool: For sofas, chairs, stairs, and car interiors.
  4. Extension wand: Connect between vacuum and tool for extended reach.

Tip: Turn off vacuum before changing attachments. Ensure tools click securely into place.

Cleaning Modes & Techniques

Optimize cleaning based on surface type.

  1. Carpets: Use Normal or Max mode with brushroll engaged.
  2. Hard floors: Use Eco mode; disengage brushroll to prevent scattering debris.
  3. Above-floor cleaning: Attach appropriate tool; use Eco or Normal mode.
  4. Edge cleaning: Use edge of floor nozzle to clean along baseboards.
  5. High-pile carpets: Lift handle slightly to prevent excessive resistance.
  6. Pet hair: Use upholstery tool with Max mode for stubborn hair.

WARNING! Do not vacuum large objects, liquids, or hot ashes. Avoid vacuuming cords.

Maintenance

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button; empty after each use or when full.
  2. Clean filter: Remove foam and felt filters; rinse under water monthly. Air dry 24 hours.
  3. Clear brushroll: Remove hair and debris from brushroll weekly.
  4. Check for blockages: Inspect hose, wand, and nozzle if suction decreases.
  5. Battery care: Store in cool, dry place; avoid complete discharge.

CAUTION! Unplug charger and remove battery before maintenance. Ensure all parts are completely dry before reassembly.

Care & Storage

Store vacuum on wall dock to save space and keep battery charged.

Clean exterior with dry cloth only. Store in dry area away from extreme temperatures.

CAUTION! Do not store vacuum with wet filter. Keep away from children and pets.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. Battery contains lithium-ion cells; dispose of properly according to local regulations. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onBattery depleted/not connectedCharge battery; ensure it's properly inserted.
Reduced suctionFull dust cup/blockage/dirty filterEmpty dust cup; check for blockages; clean filter.
Brushroll not spinningHair/debris wrapped around rollerTurn off vacuum; clear brushroll of obstructions.
Battery not chargingPoor contact/dock issueClean charging contacts; ensure vacuum is properly seated on dock.
Vacuum turns off during useOverheating/full dust cupLet vacuum cool for 45 minutes; empty dust cup.

Reset: Remove battery for 30 seconds, then reinsert.

Service: 1-800-798-7398; www.sharkclean.com

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