Shark VERTEX QS2000Q Series Vacuum Cleaner Manual

The Shark VERTEX QS2000Q Series is a powerful corded upright vacuum cleaner featuring DuoClean PowerFins technology, Anti-Allergen Complete Seal, LED headlights, a large-capacity dust cup, and a versatile lift-away design for above-floor cleaning. It includes a variety of attachments for comprehensive cleaning of carpets, hard floors, upholstery, and crevices. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean PowerFins brushroll, LED headlights, Dust Cup with Empty & Clean release, Handle with controls, Hose, Wand, and various attachments.

FeatureDescription
DuoClean PowerFinsDual brushroll system for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Lift-Away DesignDetachable pod for portable above-floor cleaning
Large Capacity Dust CupEasy-empty, no-touch dust cup release
Power/Fins SwitchSelects brushroll mode (Power for carpets, Fins for hard floors)
Suction ControlAdjusts suction power on handle
Wand Release PedalQuickly detaches the wand for attachments
Hose & Attachment CaddyIntegrated storage for tools on the vacuum
Multi-Surface AttachmentsIncludes Pet Multi-Tool, Crevice Tool, Dusting Brush

Assembly & Setup

Unpack all parts from the box. Ensure all components are present and undamaged.

  1. Attach the Handle: Align the handle with the main body until it clicks into place.
  2. Install the Wand: Insert the wand into the socket on the back of the vacuum until secure.
  3. Connect the Hose: Attach the hose end to the port on the front of the vacuum body.
  4. Attach Floor Nozzle: Slide the floor nozzle onto the wand until it clicks.
  5. Plug into Power Outlet: Use the provided power cord; ensure outlet is 120V AC.

WARNING! Keep fingers, hair, and loose clothing away from brushroll and openings during assembly and use.

First-Time Use

Before first use, perform a quick test to ensure all functions work correctly.

  1. Power On: Press the power button on the handle.
  2. Select Brushroll Mode: Use the Power/Fins switch to match your floor type.
  3. Adjust Suction: Turn the suction control dial for desired power.
  4. Test Attachments: Remove the wand and attach the Pet Multi-Tool to clean upholstery.
  5. Empty Dust Cup: After initial test, press the Empty & Clean button to release debris.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Check area for small objects before vacuuming.

Specifications

Controls and Settings

Main controls located on the handle and body. Handle: Power button, Suction Control dial. Body: Power/Fins switch, Wand Release Pedal, Empty & Clean button.

Power/Fins Modes: POWER for deep carpet cleaning; FINS for sealed hard floors and area rugs.

Suction Control: Adjust from MIN to MAX for different surfaces and debris types.

Lift-Away Mode: Press the release button on the pod to detach for portable cleaning.

LED Lights: Automatically illuminate when vacuum is powered on.

Using Attachments

For above-floor cleaning, detach the wand or use Lift-Away mode.

  1. Detach Wand: Press the Wand Release Pedal and pull wand out.
  2. Select Attachment: Choose appropriate tool (e.g., Crevice Tool for tight spaces).
  3. Connect: Insert attachment into the end of the wand or hose.
  4. Clean: Power on and maneuver tool over surface.
  5. Return: Store attachments in the integrated caddy when not in use.

Tip: Use the Pet Multi-Tool for pet hair on furniture and stairs. Use the Dusting Brush for delicate surfaces.

Cleaning Modes

The vacuum offers three primary cleaning configurations.

  1. Upright Mode: Standard mode for floor cleaning with attached wand and floor nozzle.
  2. Lift-Away Mode: Detach the pod for portable cleaning of stairs, furniture, and above-floor areas.
  3. Handheld Mode: Remove the pod and attach a tool directly to the hose for spot cleaning.

WARNING! Always turn off the vacuum before changing modes or attachments.

Maintenance & Care

Regular maintenance ensures optimal performance and longevity.

  1. Empty Dust Cup: Press the Empty & Clean button over a trash can. Do not overfill.
  2. Clean Filters: Remove and rinse the HEPA filter and pre-motor filter with cold water every 3 months. Air dry completely for 24 hours before reinstalling.
  3. Check for Blockages: Regularly inspect hose, wand, and nozzle for clogs.
  4. Clean Brushroll: Use scissors to cut away wrapped hair and fibers from the brushroll. Ensure it spins freely.
  5. Wipe Exterior: Use a dry cloth to clean the vacuum body.

CAUTION! Unplug the vacuum before performing any maintenance. Never use the vacuum without all filters installed and completely dry.

Regulatory Information

This appliance complies with FCC Part 15 Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark, VERTEX, DuoClean, and PowerFins are trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletEnsure cord is plugged in securely; check outlet with another device.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and nozzle for blockages; clean filters.
Brushroll not spinningObstruction/modeTurn off and remove debris wrapped around brushroll; ensure Power/Fins switch is set correctly.
Vacuum is noisyBlockage/loose partCheck for and remove obstructions; ensure all parts are clicked into place securely.
Dust escaping from vacuumFilter not installedEnsure all filters are installed correctly, clean, and completely dry.

Reset: Unplug the vacuum for 60 seconds, then plug back in.

Service: 1-800-798-7398; sharkclean.com

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