The Shark VERTEX QS2000Q Series is a powerful corded upright vacuum cleaner featuring DuoClean PowerFins technology, Anti-Allergen Complete Seal, LED headlights, a large-capacity dust cup, and a versatile lift-away design for above-floor cleaning. It includes a variety of attachments for comprehensive cleaning of carpets, hard floors, upholstery, and crevices. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Main vacuum body with DuoClean PowerFins brushroll, LED headlights, Dust Cup with Empty & Clean release, Handle with controls, Hose, Wand, and various attachments.
| Feature | Description |
|---|---|
| DuoClean PowerFins | Dual brushroll system for carpets and hard floors |
| Anti-Allergen Complete Seal | Traps 99.9% of dust and allergens inside the vacuum |
| LED Headlights | Illuminates dark areas under furniture |
| Lift-Away Design | Detachable pod for portable above-floor cleaning |
| Large Capacity Dust Cup | Easy-empty, no-touch dust cup release |
| Power/Fins Switch | Selects brushroll mode (Power for carpets, Fins for hard floors) |
| Suction Control | Adjusts suction power on handle |
| Wand Release Pedal | Quickly detaches the wand for attachments |
| Hose & Attachment Caddy | Integrated storage for tools on the vacuum |
| Multi-Surface Attachments | Includes Pet Multi-Tool, Crevice Tool, Dusting Brush |
Unpack all parts from the box. Ensure all components are present and undamaged.
WARNING! Keep fingers, hair, and loose clothing away from brushroll and openings during assembly and use.
Before first use, perform a quick test to ensure all functions work correctly.
CAUTION! Do not vacuum large objects, liquids, or hot ashes. Check area for small objects before vacuuming.
Main controls located on the handle and body. Handle: Power button, Suction Control dial. Body: Power/Fins switch, Wand Release Pedal, Empty & Clean button.
Power/Fins Modes: POWER for deep carpet cleaning; FINS for sealed hard floors and area rugs.
Suction Control: Adjust from MIN to MAX for different surfaces and debris types.
Lift-Away Mode: Press the release button on the pod to detach for portable cleaning.
LED Lights: Automatically illuminate when vacuum is powered on.
For above-floor cleaning, detach the wand or use Lift-Away mode.
Tip: Use the Pet Multi-Tool for pet hair on furniture and stairs. Use the Dusting Brush for delicate surfaces.
The vacuum offers three primary cleaning configurations.
WARNING! Always turn off the vacuum before changing modes or attachments.
Regular maintenance ensures optimal performance and longevity.
CAUTION! Unplug the vacuum before performing any maintenance. Never use the vacuum without all filters installed and completely dry.
This appliance complies with FCC Part 15 Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark, VERTEX, DuoClean, and PowerFins are trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Vacuum won't turn on | Power cord/outlet | Ensure cord is plugged in securely; check outlet with another device. |
| Loss of suction | Full dust cup/clog | Empty dust cup; check hose, wand, and nozzle for blockages; clean filters. |
| Brushroll not spinning | Obstruction/mode | Turn off and remove debris wrapped around brushroll; ensure Power/Fins switch is set correctly. |
| Vacuum is noisy | Blockage/loose part | Check for and remove obstructions; ensure all parts are clicked into place securely. |
| Dust escaping from vacuum | Filter not installed | Ensure all filters are installed correctly, clean, and completely dry. |
Reset: Unplug the vacuum for 60 seconds, then plug back in.
Service: 1-800-798-7398; sharkclean.com