Shark Vertex HZ2000 Series Vacuum Cleaner Manual

The Shark Vertex HZ2000 Series is a powerful cordless stick vacuum featuring DuoClean PowerFins technology, HyperVelocity suction, a self-cleaning brushroll, LED headlights, a large-capacity dust cup, and a removable battery. It offers multiple cleaning modes, specialized attachments for various surfaces, and smart sensor technology. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Modes 6. Using Attachments 7. Cleaning & Maintenance 8. Battery & Charging 9. Care & Storage 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, DuoClean PowerFins floor nozzle, LED headlights, removable battery, dust cup with empty button, wand, and accessory attachments.

Feature	Description
DuoClean PowerFins	Dual brushroll system for carpets and hard floors
HyperVelocity suction	Powerful suction for deep cleaning
Self-cleaning brushroll	Reduces hair wrap automatically
LED headlights	Illuminates hidden debris under furniture
Removable battery	Allows extended runtime with spare batteries
Large dust cup	Easy-empty dirt container
Smart sensor technology	Adjusts suction based on floor type
POWER button	Turns vacuum on/off
MODE selector	Switches between Eco, Normal, and Max modes
Battery indicator	Shows remaining charge level

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

Attach wand: Insert wand into main body until it clicks.
Attach floor nozzle: Connect nozzle to wand until secure.
Install battery: Slide battery into slot on back until locked.
Charge battery: Plug charger into vacuum and wall outlet for full charge.

WARNING! Ensure all parts are securely connected before operation. Keep hands away from brushroll during assembly.

First-Time Use

Fully charge battery before initial use; familiarize with controls.

Power on: Press POWER button; select mode with MODE selector.
Adjust suction: Use Eco for light cleaning, Normal for everyday, Max for deep cleaning.
Empty dust cup: Press empty button when full; dispose of debris.
Use attachments: Detach wand to connect crevice tool, dusting brush, or upholstery tool.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from moving parts.

Specifications

Model: Shark Vertex HZ2000 Series.
Type: Cordless stick vacuum.
Suction Power: HyperVelocity motor with adjustable settings.
Battery: Removable lithium-ion, up to 60 minutes runtime (varies by mode).
Dust Cup Capacity: 0.7 quarts.
Attachments: Crevice tool, dusting brush, upholstery tool, pet multi-tool.
Charging Time: Approximately 4 hours for full charge.
Weight: 7.5 lbs.
Warranty: Limited 5-year warranty.

Controls and Modes

Access controls via buttons on handle. Handle: POWER, MODE selector, battery indicator.

Modes: Eco (extended runtime), Normal (balanced cleaning), Max (maximum suction for tough messes).

Battery indicator: Green (high charge), Yellow (medium), Red (low). Empty button: Releases dust cup lid. Brushroll on/off: Switch for hard floors (optional). Smart sensor: Automatically adjusts suction on carpets vs. hard floors.

Using Attachments

Detach wand to connect tools for above-floor cleaning.

Turn off vacuum before changing attachments.
Press wand release button to separate from floor nozzle.
Connect desired tool: Crevice tool for tight spaces, dusting brush for surfaces, upholstery tool for furniture.
Reattach wand when done.

Tip: Store attachments on wall mount for easy access.

Cleaning & Maintenance

Regular maintenance ensures optimal performance.

Empty dust cup: Press empty button after each use; clean filter monthly.
Clean brushroll: Remove debris and hair; check for obstructions weekly.
Wash filters: Rinse foam and felt filters under water; air dry 24 hours before reinserting.
Inspect battery: Keep contacts clean; store in cool, dry place.

WARNING! Unplug charger and remove battery before maintenance. Do not use damaged parts.

Battery & Charging

Lithium-ion battery; includes charger and optional spare.

Charge: Plug charger into vacuum and wall outlet; indicator shows charging status.
Runtime: Up to 60 minutes on Eco, 30 on Normal, 15 on Max.
Replace battery: Press release button to remove; insert fully charged spare.
Storage: Store battery at room temperature; avoid extreme heat/cold.

CAUTION! Use only Shark-approved batteries and chargers. Do not expose battery to fire or water.

Care & Storage

Unplug charger and remove battery before storing. Store in dry place; use wall mount if included.

CAUTION! Do not store with battery fully depleted; charge to at least 50% for long-term storage.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. Battery disposal: Recycle according to local regulations; do not dispose in household trash.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Battery/connections	Ensure battery is charged and properly inserted; check POWER button.
Loss of suction	Full dust cup/clog	Empty dust cup; check hose and nozzle for blockages; clean filters.
Brushroll not spinning	Debris/hair wrap	Turn off and remove debris from brushroll; ensure it rotates freely.
Battery not charging	Charger/outlet	Check charger connection; try different outlet; ensure battery contacts are clean.
Overheating	Blockage/overuse	Turn off and let cool; check for clogs; avoid using on Max mode continuously.

Reset: Remove battery for 30 seconds; reinsert and power on.

Service: 1-800-798-7398; sharkclean.com