The Shark VACMOP VM250 and QM250 Series are innovative cordless vacuum mops that combine powerful vacuum suction with effective mopping in one device. They feature a dual-action brush roll, a self-cleaning solution tank, a multi-surface cleaning mode, and are designed for quick, convenient cleaning of hard floors. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Cordless stick design, Dual-Action Brush Roll, Self-Cleaning Solution Tank, Multi-Surface Cleaning Mode, LED Headlights, Washable Pads, and a Charging Dock.
| Feature | Description |
|---|---|
| Dual-Action Brush Roll | Simultaneously vacuums debris and scrubs floors |
| Self-Cleaning Solution Tank | Automatically dispenses cleaning solution; holds clean and dirty water separately |
| Multi-Surface Cleaning Mode | Switch between Hard Floor and Area Rug settings |
| LED Headlights | Illuminate hidden debris under furniture |
| Cordless & Lightweight | Provides up to 30 minutes of runtime; easy to maneuver |
| Washable Reusable Pads | Microfiber pads attach magnetically for easy removal and cleaning |
| Charging Dock | Stores and charges the VACMOP; holds extra pads and solution |
| One-Touch Empty | Easily empties the dirt cup into the trash |
| POWER Button | Turns the vacuum mop on/off |
| MODE Button | Switches between cleaning modes |
Read all instructions before using your Shark VACMOP.
WARNING! To reduce the risk of fire, electric shock, injury, or property damage: Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts. Unplug before servicing.
Unpack and verify all parts are present.
NOTE: Contact Shark Customer Service if any parts are missing.
Before first use, fully charge the VACMOP for 4 hours.
CAUTION! Use only Shark-branded cleaning solution. Other solutions may damage the unit.
Main Unit: Handle with POWER and MODE buttons, Dirt Cup with Empty button, Clean Water Tank, Dirty Water Tank, and Motorized Brush Head.
Controls: POWER Button (On/Off), MODE Button (Hard Floor/Area Rug), LED Battery Indicator, Empty Button, Tank Release Buttons.
Charging Dock: Houses the main unit, has slots for two extra pads, and includes a holder for the cleaning solution bottle.
The VACMOP comes mostly assembled. Simply attach the handle if required (some models).
Tip: Store the VACMOP on the dock when not in use to keep it charged and ready.
Supports cleaning of sealed hard floors like tile, vinyl, laminate, and sealed hardwood.
WARNING! Do not use on unsealed wood, waxed floors, or high-pile carpets. Do not leave solution on floors for extended periods.
Regular maintenance ensures optimal performance.
CAUTION! Unplug the charging dock and ensure the VACMOP is off before performing any maintenance. Do not use abrasive cleaners.
Empty the Dirt Cup after every use or when full.
Brush Roll: Turn the unit over. Press the two release tabs on the brush cover, lift it off, and pull the brush roll out. Clear debris, rinse if necessary, and reinsert.
Pads: To remove, simply pull the microfiber pad away from the magnetic base. Wash in warm water with mild detergent. Air dry completely before reattaching.
NOTE: Replace pads when they show significant wear. The brush roll may need replacement if bristles are worn down.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Unit won't turn on | Battery not charged | Place on charging dock for 4 hours. Ensure contacts are clean. |
| Poor suction or no solution dispensing | Clogged brush roll, full dirt cup, empty clean tank | Clear brush roll debris, empty dirt cup, refill clean water tank with solution. |
| Leaving excess water on floor | Using on incorrect setting or moving too slowly | Use Hard Floor mode only on hard floors. Use faster, overlapping strokes. |
| Brush roll not spinning | Hair/debris wrap, obstruction | Turn unit off, clear hair and debris from brush roll ends. |
| Unit not charging on dock | Misaligned, dirty contacts, faulty outlet | Realign on dock, clean metal contacts with dry cloth, try a different outlet. |
Reset: For persistent issues, remove the battery (if accessible) for 60 seconds, then recharge fully.
Service: For support, visit sharkclean.com or contact Shark Customer Service at 1-800-798-7398.