Shark VAC-THEN-STEAM MV2010WM2 Vacuum Cleaner Manual

The Shark VAC-THEN-STEAM MV2010WM2 is a versatile 2-in-1 vacuum and steam mop system designed for hard floors and low-pile carpets. It features a dual-tank technology for separate clean water and dirty water storage, a steam mop function with adjustable steam levels, a detachable handheld vacuum for above-floor cleaning, a swivel steering head for maneuverability, washable microfiber pads, and a variety of attachments. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Functions 6. Operation Modes 7. Cleaning & Maintenance 8. Storage & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main unit with dual tanks, Steam mop head, Detachable handheld vacuum, Swivel steering, Washable microfiber pads, Attachments (crevice tool, dusting brush, upholstery tool).

Feature	Description
Dual-Tank Technology	Separate clean water and dirty water tanks to prevent cross-contamination
Steam Mop Function	Adjustable steam levels for different floor types and cleaning needs
Detachable Hand Vac	Converts to a portable vacuum for stairs, furniture, and cars
Swivel Steering Head	Provides 180-degree maneuverability around furniture and obstacles
Washable Microfiber Pads	Reusable pads that trap dirt and can be machine washed
Clean Water Tank	Holds distilled or tap water for steam generation
Dirty Water Tank	Collects vacuumed debris and dirty water from steam cleaning
POWER Button	Turns vacuum and steam functions on/off
STEAM Control	Adjusts steam output (Low/Medium/High)
RELEASE Buttons	For detaching handheld vacuum and removing tanks

Assembly & Setup

Unpack all parts and inspect for damage. Assemble on a flat surface.

Attach the handle: Insert the handle into the main body until it clicks into place.
Install the clean water tank: Fill with distilled water (recommended) and snap onto the front of the unit.
Attach the steam mop head: Align the head with the base and press down until it locks.
Attach microfiber pad: Place the pad onto the bottom of the mop head, ensuring it is secure.
Connect to power: Plug the power cord into a standard 120V AC outlet.

WARNING! Do not use vinegar, bleach, or cleaning solutions in the clean water tank unless specified by manufacturer. Use only distilled or tap water.

First-Time Use

Before first use, perform a system check and prepare your floors.

Fill the clean water tank: Use distilled water to prevent mineral buildup.
Power on: Press the POWER button; the unit will beep and the indicator light will illuminate.
Select steam level: Use the STEAM control to choose Low (for delicate floors), Medium (standard cleaning), or High (for tough grime).
Pre-vacuum: Use the vacuum function to remove loose debris from floors before steaming.
Begin steaming: Slowly push the unit forward; steam will activate. Do not leave in one spot for more than 3 seconds.

CAUTION! Always allow the unit to cool completely before emptying tanks or performing maintenance. Test steam on a small, inconspicuous area first.

Specifications

Model: Shark VAC-THEN-STEAM MV2010WM2.
Power Source: 120V AC, 60Hz.
Cord Length: 25 feet.
Clean Water Tank Capacity: 16 oz.
Dirty Water Tank Capacity: 12 oz.
Steam Heat-up Time: Approximately 30 seconds.
Steam Levels: 3 (Low, Medium, High).
Attachments Included: Crevice tool, dusting brush, upholstery tool.
Warranty: 5-year limited warranty.
Weight: 10.5 lbs.

Controls and Functions

Main unit controls: POWER button, STEAM control dial, RELEASE buttons for handheld vac and tanks.

Handheld Vacuum: Detaches for spot cleaning; includes a separate power button and nozzle.

Steam Settings: Low for sealed hardwood and laminate; Medium for tile and vinyl; High for grout and stubborn stains. Vacuum Function: Operates independently or in tandem with steam. Indicator Lights: Power ON (blue), Ready to Steam (green), Low Water (red). Maintenance: Empty dirty water tank after each use; wash microfiber pads regularly; descale as needed.

Operation Modes

Vacuum-Then-Steam Mode: Vacuum first to pick up debris, then steam to sanitize. Handheld Vacuum Mode: Detach for above-floor cleaning.

For hard floors: Attach microfiber pad, select appropriate steam level, vacuum first, then steam.
For area rugs/low-pile carpets: Use vacuum function only. Do not use steam on carpets.
For handheld cleaning: Detach handheld vacuum, attach desired tool (crevice, brush, upholstery).
For tough stains: Use High steam setting and move slowly over the area.

Tip: Always move the unit in forward motions; pulling backward may reduce cleaning effectiveness.

Cleaning & Maintenance

Regular maintenance ensures optimal performance and longevity.

After each use: Empty and rinse the dirty water tank. Wash the microfiber pad.
Weekly: Check for clogs in the vacuum hose and nozzle. Wipe down the exterior with a damp cloth.
Monthly: Descale the clean water tank and steam generator if using hard water. Use a 50/50 mix of distilled water and white vinegar, run through steam cycle, then rinse thoroughly with distilled water.
As needed: Replace microfiber pads if worn. Check filters and clean according to manual.

WARNING! Unplug the unit and allow it to cool completely before performing any maintenance. Do not immerse any part of the unit in water.

Storage & Care

Store in a cool, dry place. Empty all tanks and allow to dry completely before storage.

CAUTION! Do not store with water in the tanks. Wrap the cord loosely; do not bend sharply. Keep away from children and pets.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
No steam produced	Empty clean water tank / Low setting	Fill tank with distilled water; select a higher steam level; ensure unit is powered on.
Weak suction	Clogged hose or filter / Full dirty tank	Check and clear hose, nozzle, or filter; empty dirty water tank.
Unit won't power on	Power cord / Outlet issue	Ensure cord is securely plugged in; try a different outlet; check household circuit breaker.
Water leaking	Overfilled tank / Loose connection	Do not fill past MAX line; ensure tanks are properly seated and locked.
Steam mop leaves streaks	Dirty microfiber pad / Incorrect setting	Replace or wash pad; use distilled water; adjust steam level.

Reset: Unplug unit for 2 minutes, then restart.

Service: 1-800-798-7398; www.sharkclean.com