The Shark VAC-THEN-STEAM MV2010WC is a versatile 2-in-1 vacuum and steam mop system designed for hard floors and low-pile carpets. It features a dual-tank system (clean water & dirty water), steam-ready technology, multiple steam settings, a swivel steering head, washable microfiber pads, LED headlights, and a lightweight design. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Main unit with dual tanks, Handle with controls, Swivel head, Microfiber pads, Charging dock, Cleaning tools.
| Feature | Description |
|---|---|
| Dual-Tank System | Separate clean water and dirty water tanks to prevent cross-contamination |
| Steam-Ready Technology | Heats water to optimal temperature for sanitizing steam |
| Multiple Steam Settings | Adjustable steam levels for different floor types and cleaning needs |
| Swivel Steering Head | Maneuvers easily around furniture and obstacles |
| Washable Microfiber Pads | Reusable pads for trapping dirt and debris |
| LED Headlights | Illuminates hidden dirt and debris under furniture |
| Lightweight Design | Easy to carry and maneuver during cleaning sessions |
| Charging Dock | Convenient storage and charging station |
| POWER Button | Turns vacuum and steam functions on/off |
| STEAM CONTROL | Adjusts steam output intensity |
Unpack and inspect all contents. Assemble on a flat, stable surface.
WARNING! Do not use tap water in the clean water tank. Ensure all connections are secure before use.
Ensure unit is fully charged and clean water tank is filled.
CAUTION! Keep unit away from children and pets during operation. Avoid using on unsealed wood floors.
Access controls via handle-mounted buttons. Front Panel: POWER, STEAM CONTROL, MODE SELECTOR.
Handle Controls: POWER, STEAM +/-, MODE (VACUUM / VAC-THEN-STEAM), LED light switch.
Steam Settings: LOW (gentle steam for delicate floors), MEDIUM (standard cleaning), HIGH (heavy soil removal). Mode Selection: VACUUM ONLY for dry debris; VAC-THEN-STEAM for simultaneous vacuum and steam cleaning. Battery Indicator: LED shows charge level (Green=Full, Yellow=Medium, Red=Low).
Two primary modes: VACUUM ONLY and VAC-THEN-STEAM.
Tip: For best results, vacuum area first if heavily soiled before using steam mode.
Regular maintenance ensures optimal performance and longevity.
WARNING! Unplug charger and ensure unit is off before performing maintenance. Never immerse main unit in water.
Store in a cool, dry place away from direct sunlight.
CAUTION! Do not store with wet pads or filled water tanks.
FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit www.sharkclean.com or contact 1-800-798-7398. This product is covered by a limited warranty; see included warranty card for details.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No power/unit won't turn on | Battery not charged | Place on charging dock for 4 hours; ensure dock is plugged in. |
| Little or no steam | Empty clean water tank/Mineral buildup | Fill tank with distilled water; descale tank with vinegar solution. |
| Poor suction | Clogged nozzle/filter | Clear debris from nozzle; clean or replace filter. |
| Unit shuts off during use | Overheating/Battery protection | Allow to cool for 30 minutes; recharge battery fully. |
| Water leaking from unit | Overfilled tank/Loose connection | Do not fill past MAX line; ensure tanks are securely locked. |
| LED lights not working | Battery issue | Recharge battery; if problem persists, contact support. |
Reset: Turn unit off, remove battery for 60 seconds, then reinsert and recharge.
Service: 1-800-798-7398; www.sharkclean.com