The Shark STRATOS IZ400EU Series is a high-performance cordless vacuum cleaner featuring DuoClean PowerFins technology, a self-cleaning brushroll, Anti-Hair Wrap system, Flexology design for easy cleaning under furniture, LED headlights, a removable battery, and multiple cleaning modes. It includes a charging dock, various attachments, and is designed for whole-home cleaning on various surfaces. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Main vacuum unit with motorized floor nozzle, removable battery, charging dock, crevice tool, dusting brush, upholstery tool, and storage caddy.
| Feature | Description |
|---|---|
| DuoClean PowerFins | Dual brushrolls for carpets and hard floors |
| Anti-Hair Wrap Technology | Prevents hair tangles on the brushroll |
| Self-Cleaning Brushroll | Automatically removes hair and debris |
| Flexology Design | Bends to clean under furniture |
| LED Headlights | Illuminates dark areas |
| Removable Battery | Lithium-ion battery with quick-release |
| Multiple Cleaning Modes | Eco, Normal, and Boost modes |
| Charging Dock | Wall-mounted dock for storage and charging |
| Large Dust Cup | Easy-empty, hygienic dust cup |
| HEPA Filtration | Captures 99.9% of dust and allergens |
Unpack and inspect all contents. Assemble the vacuum for first use.
WARNING! Keep fingers, hair, and loose clothing away from brushroll and openings during assembly and use.
After full charge, power on the vacuum and select cleaning mode.
CAUTION! Do not use on wet surfaces or to pick up liquids, burning materials, or sharp objects.
Main controls located on handle: Power button, Mode selector, Brushroll on/off button.
Cleaning Modes: Eco (for longer runtime on light dirt), Normal (balanced cleaning), Boost (maximum suction for heavy dirt).
Brushroll Control: Button to turn brushroll on/off for delicate rugs or hard floors.
LED Indicators: Battery status (green=charged, red=low, flashing=charging).
Wand Release: Button to detach wand for above-floor cleaning.
Attachments for specialized cleaning: crevice tool, dusting brush, upholstery tool.
Tip: For best results, move attachment slowly over surface.
Regular maintenance ensures optimal performance.
WARNING! Always turn off and remove battery before maintenance. Ensure all parts are completely dry before reassembly.
Removable 40V Lithium-ion battery with charging dock.
Charging: Place vacuum on dock or connect charger directly to battery port. LED flashes red while charging, turns solid green when full.
Battery Care: For longest life, store battery at room temperature. Avoid complete discharge; recharge when indicator shows red.
Replacing Battery: Press battery release button to remove; insert new battery until click.
CAUTION! Use only Shark-approved batteries and chargers. Do not expose battery to fire or extreme temperatures.
Store vacuum on charging dock to keep it charged and ready. Keep in dry place away from heat sources.
CAUTION! Do not store with battery fully depleted. Empty dust cup before storage to prevent odors.
CE marked; complies with EU directives for safety and electromagnetic compatibility. Copyright © SharkNinja Operating LLC. For support in the EU, visit sharkclean.eu or contact local customer service. Battery disposal: Do not dispose with household waste; recycle according to local regulations.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Vacuum won't turn on | Battery not charged/inserted | Charge battery fully; ensure it's clicked into place. |
| Reduced suction | Full dust cup/clogged filter | Empty dust cup; clean filters; check for blockages in hose or nozzle. |
| Brushroll not spinning | Brushroll off/hair wrap | Press brushroll button to turn on; remove any wrapped debris. |
| Battery drains quickly | Mode setting/old battery | Use Eco mode for longer runtime; consider replacing battery if old. |
| Vacuum not charging | Dirty contacts/dock issue | Clean charging contacts on vacuum and dock; ensure dock is plugged in. |
| Unusual noise | Blockage in airway | Turn off, remove battery, and check for obstructions in nozzle, wand, or dust cup. |
Reset: Remove battery for 60 seconds, then reinsert.
Service: For EU support, visit sharkclean.eu or contact authorized service center.