Shark STRATOS IZ400CH Vacuum Cleaner Manual

The Shark STRATOS IZ400CH is a powerful upright vacuum cleaner featuring DuoClean PowerFins technology, Anti-Allergen Complete Seal with HEPA filter, LED headlights, MultiFLEX wand for under-furniture cleaning, and a large-capacity dust cup. It offers multiple cleaning modes for carpets and hard floors, powered by a 120V AC motor. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes & Attachments 7. Maintenance & Cleaning 8. Storage & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: DuoClean PowerFins brushroll, Anti-Allergen Complete Seal system, LED headlights, MultiFLEX wand, large-capacity dust cup, and multiple cleaning attachments.

Feature	Description
DuoClean PowerFins	Dual brushroll system for carpets and hard floors
Anti-Allergen Complete Seal	HEPA filter captures 99.9% of dust and allergens
LED Headlights	Illuminates dark areas under furniture
MultiFLEX Wand	Bends to clean under furniture without moving it
Large-Capacity Dust Cup	Holds more debris for fewer emptyings
Cleaning Modes	Hard Floor, Carpet, and Boost modes
Attachments	Crevice tool, dusting brush, pet multi-tool
Power Switch	Turns vacuum on/off
Brushroll Control	Engages/disengages brushroll for different surfaces
Wand Release	Releases wand for above-floor cleaning

Assembly & Setup

Unpack and inspect all contents. Assemble according to instructions.

Attach handle: Insert handle into body until it clicks into place.
Install wand: Insert wand into handle and secure with locking mechanism.
Attach hose: Connect hose to wand and body ports.
Install filters: Place HEPA filter and pre-motor filter in their compartments.
Plug into AC power outlet.

WARNING! Ensure all parts are securely connected before use. Keep fingers away from moving parts.

First-Time Use

Before first use, charge if cordless model, or plug in for corded models.

Select cleaning mode: Use mode selector for Hard Floor, Carpet, or Boost.
Adjust height: For carpets, set appropriate height setting if adjustable.
Begin cleaning: Turn on power switch and push forward on floors.
Use attachments: Detach wand for above-floor cleaning with tools.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from brushroll.

Specifications

Model: STRATOS IZ400CH.
Technology: DuoClean PowerFins with Anti-Allergen Complete Seal.
Filtration: HEPA filter captures 99.9% of dust and allergens.
Power Source: 120V AC, 60Hz (corded).
Dust Cup Capacity: 1.5 quarts.
Cord Length: 30 feet.
Attachments: Crevice tool, dusting brush, pet multi-tool, upholstery tool.
Warranty: 5-year limited warranty.
Weight: 15.2 lbs.

Controls and Settings

Main controls located on handle and body.

Handle Controls: Power switch, Brushroll on/off, Mode selector (Hard Floor/Carpet/Boost).

Body Features: Dust cup release, Wand release button, Hose connection, Cord wrap.

Settings: Mode selector adjusts suction power and brushroll speed. Brushroll control turns brushroll on for carpets, off for hard floors. Height adjustment (if applicable) for different carpet piles.

Cleaning Modes & Attachments

Three cleaning modes for different surfaces.

Hard Floor Mode: Brushroll off, optimized suction for hard surfaces.
Carpet Mode: Brushroll on, agitator cleans carpet fibers.
Boost Mode: Maximum suction for deep cleaning.
Attachments: Use crevice tool for tight spaces; dusting brush for surfaces; pet multi-tool for hair; upholstery tool for furniture.

Tip: For best results, empty dust cup when full and clean filters regularly.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

Empty dust cup: Press release button, remove and empty cup.
Clean filters: Remove HEPA and pre-motor filters; tap gently or rinse (if washable).
Check brushroll: Remove debris wrapped around brushroll; clear any blockages.
Inspect hose: Remove obstructions from hose and wand.
Store properly: Wrap cord, store attachments in designated area.

WARNING! Unplug vacuum before performing any maintenance. Do not use damaged parts.

Storage & Care

Store in cool, dry place. Use cord wrap to prevent damage.

CAUTION! Do not store with wet filters. Keep away from heat sources and direct sunlight.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Loss of suction	Full dust cup/clog	Empty dust cup; check hose and wand for blockages.
Brushroll not spinning	Debris/tangled hair	Unplug and clear brushroll of debris; ensure brushroll is engaged.
Vacuum shuts off	Overheating/full filters	Let cool for 45 minutes; clean or replace filters.
Unusual noise	Obstruction in hose or brushroll	Unplug and inspect hose, wand, and brushroll for obstructions.
LED lights not working	Connection issue	Check connections; contact support if issue persists.

Reset: Unplug for 45 minutes to reset thermal protection.

Service: 1-800-798-7398; www.sharkclean.com