Shark Stratos IZ400 Vacuum Cleaner Manual

The Shark Stratos IZ400 is a powerful cordless stick vacuum cleaner featuring DuoClean PowerFins technology, Anti-Allergen Complete Seal, a self-cleaning brushroll, and a removable battery. It offers multiple cleaning modes, a large dust cup, and various attachments for versatile cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Attachments & Accessories 7. Cleaning Modes & Operation 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, removable battery, DuoClean PowerFins brushroll, dust cup with Anti-Allergen seal, wand, handle with controls, and accessory attachments.

FeatureDescription
DuoClean PowerFinsCombined brushrolls for deep carpet cleaning and hard floor pickup
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
Self-Cleaning BrushrollReduces hair wrap during cleaning
Removable BatteryLithium-ion battery for cordless operation; includes charging dock
Cleaning ModesEco, Normal, and Boost modes for different surfaces
Large Dust CupEasy-empty, 0.7-quart capacity
LED HeadlightsIlluminates debris under furniture
Multi-Surface AttachmentsIncludes crevice tool, dusting brush, and upholstery tool
POWER ButtonTurns vacuum on/off; cycles through cleaning modes
Battery IndicatorLED lights show remaining battery life

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

  1. Attach the wand: Insert the wand into the main vacuum body until it clicks.
  2. Attach the handle: Slide the handle onto the top of the wand and secure.
  3. Install the battery: Insert the battery into the charging dock or directly into the vacuum.
  4. Charge the battery: Plug the charging dock into a standard 120V outlet; charge fully before first use (approx. 4 hours).
  5. Attach accessories: Store attachments on the dock or connect as needed.

WARNING! Ensure all parts are securely connected. Do not force connections.

First-Time Use

Fully charge the battery before initial operation.

  1. Power on: Press the POWER button on the handle; the vacuum will start in Normal mode.
  2. Select cleaning mode: Press POWER again to cycle through Eco (quiet, longer runtime), Normal (balanced), and Boost (max suction).
  3. Begin cleaning: Push vacuum forward on floors; use attachments for above-floor cleaning.
  4. Empty dust cup: Press the release button to remove and empty the dust cup when full.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from brushroll.

Specifications

Controls and Settings

Handle controls: POWER button (on/off, mode cycle), battery indicator LEDs.

Cleaning Modes: Eco (for quiet cleaning and extended runtime), Normal (for everyday cleaning), Boost (for maximum suction on carpets and rugs).

Battery Indicator: 4 LED lights show charge level (25% increments). Red light indicates low battery; flashing red indicates need to charge.

Brushroll Control: Automatically adjusts between carpets and hard floors. Manual brushroll on/off switch located on vacuum body.

Attachments & Accessories

Use attachments for specialized cleaning tasks.

  1. Crevice Tool: For tight spaces, corners, and along edges.
  2. Dusting Brush: For delicate surfaces, shelves, and blinds.
  3. Upholstery Tool: For sofas, chairs, and car interiors.
  4. Motorized Pet Tool: For pet hair on furniture and carpets (if included).

Tip: Attach tools directly to the wand or handle for above-floor cleaning.

Cleaning Modes & Operation

Optimize cleaning based on surface and debris type.

  1. Hard Floors: Use Eco or Normal mode; DuoClean brushroll is gentle on surfaces.
  2. Carpets & Rugs: Use Normal or Boost mode for deeper cleaning.
  3. Above-Floor Cleaning: Attach appropriate tool; vacuum may automatically reduce suction.
  4. Emptying Dust Cup: Press release button, remove cup, and empty into trash. Reinstall until click.
  5. Charging: Place vacuum on charging dock; battery indicator will show charging status.

WARNING! Do not use on wet surfaces. Unplug charger when not in use.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup after each use or when full.
  2. Clean filters: Remove and tap out debris; wash with cold water every 3 months (air dry completely).
  3. Check brushroll: Remove hair or debris wrapped around brushroll regularly.
  4. Inspect battery: Keep contacts clean; store in a cool, dry place.
  5. Clean sensors: Wipe charging contacts on vacuum and dock with dry cloth.

CAUTION! Do not use damaged filters or battery. Ensure all parts are dry before reassembly.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. Battery must be recycled or disposed of properly according to local regulations.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onBattery not charged/insertedCharge battery fully; ensure it's properly seated.
Reduced suctionFull dust cup/clogEmpty dust cup; check hose and wand for blockages.
Brushroll not spinningHair/debris wrapTurn off and unplug; remove debris from brushroll.
Battery drains quicklyOld battery/Boost mode overuseUse Eco mode for longer runtime; replace battery if needed.
Vacuum not chargingDirty contacts/dock issueClean charging contacts; ensure dock is plugged in.

Reset: Remove and reinsert battery; ensure all connections are secure.

Service: 1-800-798-7398; sharkclean.com

Shark Stratos IZ400 Vacuum Cleaner Manual © - All Rights Reserved 2025