Shark STRATOS DuoClean PowerFins HairPro HZ3000 Series Vacuum Cleaner Manual

The Shark STRATOS DuoClean PowerFins HairPro HZ3000 Series is an advanced upright vacuum cleaner featuring DuoClean technology with a PowerFins brushroll and Anti-Hair Wrap technology for pet hair and long hair pickup, a sealed HEPA filtration system, LED headlights, multiple cleaning modes (Carpet, Hard Floor, Eco), a large dust cup, and versatile attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes & Surfaces 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean PowerFins floorhead, wand, dust cup with HEPA filter, crevice tool, dusting brush, upholstery tool, and power cord.

Feature	Description
DuoClean Technology	Combines a bristle brushroll and soft roller for carpets and hard floors
PowerFins HairPro Brushroll	Anti-hair wrap technology for pet hair and long hair pickup
Sealed HEPA Filtration	Captures 99.9% of dust and allergens, trapping them inside the dust cup
LED Headlights	Illuminates hidden debris under furniture
Cleaning Modes	Carpet, Hard Floor, and Eco mode for extended runtime
Large Dust Cup	Easy-empty, no-touch dirt disposal
Wand Release	Quick-release wand for above-floor cleaning
Attachments	Crevice tool, dusting brush, upholstery tool included
Power Switch	Turns vacuum on/off
Mode Selector	Switches between Carpet, Hard Floor, and Eco modes

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

Attach the wand: Insert wand into the vacuum body until it clicks into place.
Attach the floorhead: Connect the DuoClean PowerFins floorhead to the wand.
Install filters: Ensure HEPA filter and pre-motor filter are properly seated.
Plug into a standard 120V AC outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from brushroll area.

First-Time Use

Before first cleaning, perform a quick test run.

Power on: Press the power switch to turn on the vacuum.
Select mode: Use mode selector to choose appropriate setting (Carpet for carpets, Hard Floor for hard surfaces).
Adjust height: The vacuum auto-adjusts to carpet height; for hard floors, ensure floorhead is in Hard Floor mode.
Empty dust cup: After first use, empty the dust cup and check filters.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair, loose clothing, and fingers away from openings.

Specifications

Model: STRATOS DuoClean PowerFins HairPro HZ3000 Series.
Technology: DuoClean with PowerFins HairPro brushroll.
Filtration: Sealed HEPA filtration system.
Dust Cup Capacity: 1.5 quarts.
Cord Length: 25 feet.
Cleaning Modes: Carpet, Hard Floor, Eco.
Attachments: Crevice tool, dusting brush, upholstery tool.
Power Source: 120V AC, 60Hz.
Weight: 15.2 lbs.

Controls and Settings

Main controls located on vacuum body. Power Switch: Turns vacuum on/off. Mode Selector: Rotate to select Carpet, Hard Floor, or Eco mode. Wand Release Button: Press to detach wand for above-floor cleaning. Dust Cup Release: Button to remove dust cup for emptying.

LED Indicators: Power ON (blue), Eco Mode (green), Brushroll Jam (red).

Settings: Carpet mode (max suction for carpets), Hard Floor mode (activates soft roller), Eco mode (reduces power for longer runtime on hard floors).

Using Attachments

For above-floor cleaning: detach wand and connect desired attachment.

Turn off and unplug vacuum.
Press wand release button to detach wand from floorhead.
Connect attachment (crevice tool, dusting brush, upholstery tool) to end of wand.
Plug in and turn on vacuum to use.

Tip: Use crevice tool for tight spaces, dusting brush for shelves, upholstery tool for furniture.

Cleaning Modes & Surfaces

Optimize cleaning based on surface type.

Carpet Mode: Use for medium to high-pile carpets. Provides maximum suction and brushroll agitation.
Hard Floor Mode: Activates soft roller to pick up large debris and fine dust without scattering.
Eco Mode: Use on hard floors for extended cleaning sessions; reduces power consumption.
Transition: Vacuum automatically adjusts between carpets and hard floors when mode selector is set to Auto (if equipped).

WARNING! Do not use on wet surfaces. Avoid vacuuming cords or loose objects that could damage brushroll.

Care & Maintenance

Regular maintenance ensures optimal performance.

Empty dust cup: Press release button, remove dust cup, and empty into trash. Do not overfill.
Clean filters: Remove HEPA filter and pre-motor filter every month; tap to remove dust or rinse under cold water (allow to dry 24 hours).
Check brushroll: Regularly remove hair and debris wrapped around brushroll. Press brushroll access button to remove cover.
Inspect hose and wand: Clear any blockages.

CAUTION! Unplug vacuum before maintenance. Ensure all parts are completely dry before reassembly.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Power cord not plugged in	Ensure vacuum is plugged into a working outlet; check power switch.
Loss of suction	Full dust cup or clog	Empty dust cup; check hose, wand, and floorhead for blockages; clean filters.
Brushroll not spinning	Hair/debris wrap	Turn off and unplug; remove brushroll cover and clear any obstructions.
Vacuum overheats	Clogged filters or blocked airflow	Turn off and allow to cool; clean filters and check for blockages.
LED headlights not working	Bulb issue	Contact customer service for replacement; do not attempt to replace bulbs.

Reset: Unplug vacuum for 60 minutes to reset thermal protection.

Service: 1-800-798-7398; sharkclean.com