Shark Stratos DuoClean HZ3000UK Series Vacuum Cleaner Manual

The Shark Stratos DuoClean HZ3000UK Series is a powerful corded upright vacuum cleaner featuring DuoClean technology with a soft roller for hard floors and a bristle brush for carpets, Anti-Hair Wrap technology, LED headlights, a large capacity dust cup, multiple cleaning modes, and a range of attachments. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean floorhead, Handle with controls, Dust cup, Power cord, Crevice tool, Upholstery tool, Dusting brush, and Pet Multi-Tool.

Feature	Description
DuoClean Technology	Combined soft roller and bristle brush for all floor types
Anti-Hair Wrap Technology	Prevents hair tangles on the brushroll
LED Headlights	Illuminates dark areas under furniture
Large Capacity Dust Cup	Easy-empty, bagless design
Cleaning Modes	Hard Floor, Carpet, and Boost modes
Attachments	Multiple tools for above-floor cleaning
Power Switch	Turns vacuum on/off
Mode Selector	Switches between cleaning modes
Handle Release	Lets you detach the wand for handheld use
Cord Hook	For storing the power cord

Assembly & Setup

Unpack and inspect all contents. Assemble on a clean, flat surface.

Attach the handle: Insert the handle into the main body until it clicks into place.
Attach the floorhead: Connect the DuoClean floorhead to the bottom of the vacuum until it locks.
Install attachments: Store crevice tool, upholstery tool, and dusting brush on the dock if provided.
Plug into a standard wall outlet (230V, 50Hz).

WARNING! Ensure the vacuum is unplugged during assembly. Do not force parts together.

First-Time Use

Before first use, ensure the dust cup is empty and filters are installed.

Power on: Press the power switch on the handle.
Select mode: Use the mode selector to choose Hard Floor, Carpet, or Boost for extra suction.
Begin cleaning: Push the vacuum forward and back in slow, overlapping strokes.
Empty dust cup: Press the release button to remove and empty the dust cup when full.

CAUTION! Keep the vacuum away from water and liquids. Do not vacuum up large objects.

Specifications

Model: Shark Stratos DuoClean HZ3000UK Series.
Power: Corded, 230V, 50Hz.
Technology: DuoClean with Anti-Hair Wrap.
Dust Cup Capacity: 1.2 Litres.
Cleaning Modes: Hard Floor, Carpet, Boost.
Attachments Included: Crevice tool, Upholstery tool, Dusting brush, Pet Multi-Tool.
Features: LED headlights, large wheels, quick-release wand.
Weight: 6.8 kg.
Warranty: 5-year limited warranty (UK).

Controls and Settings

Main controls are located on the handle. Power Switch: Turns vacuum on/off. Mode Selector: Rotate to select Hard Floor (for tiles, wood), Carpet (for low to medium pile), or Boost (max suction for high-pile carpets/rugs). Handle Release Button: Press to detach the wand for handheld cleaning with attachments. Dust Cup Release: Button to remove the dust cup for emptying.

LED Indicators: Lights on the floorhead illuminate when powered on. A filter check light may illuminate when filters need cleaning.

Using Attachments

For above-floor cleaning, detach the wand and connect desired attachment.

Turn off and unplug the vacuum.
Press the handle release button to detach the wand.
Connect the crevice tool, upholstery tool, dusting brush, or Pet Multi-Tool to the end of the wand.
Plug in and turn on to use.

Tip: The Pet Multi-Tool is ideal for removing pet hair from furniture and stairs.

Cleaning Modes

Optimise cleaning for different surfaces.

Hard Floor Mode: Uses the soft roller to pick up fine dust and large debris without scattering.
Carpet Mode: Activates the bristle brush to deep clean carpets and rugs.
Boost Mode: Provides maximum suction power for high-pile carpets, rugs, or heavily soiled areas.

WARNING! Do not use the vacuum on wet surfaces. Ensure the mode is correctly set for your floor type to avoid damage.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty Dust Cup: Empty after each use or when full. Press release button, remove cup, and empty into bin.

Clean Filters: Rinse the pre-motor and post-motor filters with cold water every month. Allow to dry completely for 24 hours before reinstalling.

Check Brushroll: Regularly remove hair or debris wrapped around the brushroll. The Anti-Hair Wrap technology minimises this.

CAUTION! Always unplug the vacuum before performing any maintenance. Do not use the vacuum without filters installed.

Regulatory Information

This appliance complies with relevant UK and EU safety standards. The crossed-out wheelie bin symbol indicates separate collection for electrical waste (WEEE). For product support in the UK, visit www.sharkclean.co.uk or contact 0800 862 0453. SharkNinja Operating LLC. Copyright © 2025.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	No power / faulty outlet	Check plug is securely in wall outlet; try a different outlet; check household fuse.
Loss of suction	Full dust cup / clog	Empty dust cup; check hose, wand, and floorhead for blockages; clean filters.
Brushroll not spinning	Hair/debris wrap / obstruction	Turn off, unplug, and clear brushroll of any wrapped hair or debris.
Vacuum is difficult to push	Incorrect height setting / carpet pile	Ensure correct mode is selected (Carpet for carpets). Check for obstructions under floorhead.
Unusual noise	Obstruction in airpath	Turn off and unplug. Check dust cup, hose, wand, and floorhead for foreign objects.

Reset: Unplug for 60 seconds, then plug back in.

Service: For UK support: 0800 862 0453; www.sharkclean.co.uk