Shark STRATOS Cordless Pet Pro Vacuum with Clean Sense IQ Vacuum Cleaner Manual

The Shark STRATOS Cordless Pet Pro Vacuum with Clean Sense IQ is a powerful, intelligent cordless vacuum designed for pet owners. It features Clean Sense IQ technology that automatically adjusts suction power based on the amount of dirt detected, a self-cleaning brushroll that removes hair wrap, a HEPA filtration system, and multiple attachments for versatile cleaning. Powered by a removable lithium-ion battery. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Indicators 6. Using Clean Sense IQ 7. Cleaning Modes & Attachments 8. Emptying the Dust Cup 9. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Motorized floor nozzle with self-cleaning brushroll, Handheld vacuum unit, Removable battery, Charging dock, Crevice tool, Upholstery tool, Pet multi-tool, HEPA filter.

FeatureDescription
Clean Sense IQAutomatically increases suction when more dirt is detected
Self-Cleaning BrushrollRemoves hair wrap during use; no manual cutting required
HEPA Filtration SystemCaptures 99.9% of dust and allergens
Removable BatteryLithium-ion; provides up to 60 minutes of runtime
LED HeadlightsIlluminate hidden dirt under furniture
Dust Cup Empty ButtonHands-free emptying into trash
Multi-Surface CleaningAutomatically adjusts between carpets and hard floors
POWER ButtonTurns vacuum on/off; cycles through power modes
Battery IndicatorLED lights show remaining battery charge
Charging DockStores and charges the vacuum

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

  1. Insert the battery: Align battery with slot on vacuum body and click into place.
  2. Attach the floor nozzle: Connect the wand to the nozzle until it clicks. Then attach the handheld unit to the top of the wand.
  3. Place the charging dock: Position on a flat, stable surface near an electrical outlet.
  4. Charge the vacuum: Place vacuum on dock; ensure charging indicator lights are on.

WARNING! Ensure vacuum is powered off during assembly. Keep hair, loose clothing, and fingers away from brushroll.

First-Time Use

Fully charge the battery before first use (approx. 4 hours).

  1. Power on: Press the POWER button on the handheld unit.
  2. Select mode: Press POWER repeatedly to cycle through Eco, Normal, and Boost modes.
  3. Begin cleaning: Push vacuum forward on floor; Clean Sense IQ will activate automatically on carpets.
  4. Use attachments: Detach handheld unit and connect desired tool for above-floor cleaning.

CAUTION! Do not use on wet surfaces. Keep vacuum away from water or liquids.

Specifications

Controls and Indicators

Handheld Unit: POWER button, Battery indicator LEDs, Dust cup release button. Floor Nozzle: Clean Sense IQ sensor window, Brushroll on/off button (for hard floors).

Power Modes: Eco (quiet, extended runtime), Normal (balanced cleaning), Boost (max suction for heavy dirt). Battery Indicator: 4 LEDs show charge level (25% each). Clean Sense IQ Indicator: LED on nozzle lights blue when activated.

Using Clean Sense IQ

Technology automatically boosts suction on carpets when dirt is detected.

  1. Ensure Clean Sense IQ is enabled (default setting).
  2. Vacuum as normal on carpets; sensor detects dirt concentration.
  3. LED on nozzle lights blue and suction increases automatically.
  4. Returns to normal suction when dirt level decreases.

Tip: For best results, make slow, overlapping passes on high-traffic areas.

Cleaning Modes & Attachments

Supports whole-home cleaning with specialized tools.

  1. Floor cleaning: Use motorized nozzle for carpets and hard floors.
  2. Above-floor cleaning: Detach handheld unit and attach tool.
    • Crevice Tool: For tight spaces, corners, between cushions.
    • Upholstery Tool: For sofas, chairs, stairs.
    • Pet Multi-Tool: Combines bristle brush and upholstery tool for pet hair.
  3. Brushroll on/off: Press button on nozzle to turn brushroll off for delicate hard floors.
  4. LED headlights: Automatically illuminate in low-light areas.

WARNING! Do not use attachments to pick up sharp objects, liquids, or hot ashes.

Emptying the Dust Cup

Empty dust cup when full or after each use for optimal performance.

  1. Turn off and remove vacuum from charging dock.
  2. Hold dust cup over trash can.
  3. Press dust cup release button; bottom lid opens automatically.
  4. Gently tap to remove debris.
  5. Close lid until it clicks.

CAUTION! Empty dust cup outdoors or in well-ventilated area if containing fine dust or allergens.

Maintenance & Care

Regular maintenance ensures peak performance and longevity.

CAUTION! Do not use vacuum without filters. Ensure all parts are completely dry before reassembly.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. Battery must be recycled or disposed of separately from household waste.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onBattery not charged/insertedCharge battery fully; ensure it's clicked into place.
Reduced suctionFull dust cup/clogged filterEmpty dust cup; clean HEPA filter and check for blockages.
Brushroll not spinningHair/debris wrapTurn off, unplug, and clear brushroll ends; ensure brushroll is on for carpets.
Clean Sense IQ not activatingDirty sensorClean sensor window with dry cloth; ensure on carpet mode.
Battery drains quicklyOld battery/Boost mode overuseUse Eco mode for maintenance cleaning; consider battery replacement if older than 2 years.
Vacuum won't charge on dockPoor contact/dirty terminalsClean charging contacts on vacuum and dock with dry cloth; reposition on dock.

Reset: Remove battery for 60 seconds, then reinsert.

Service: 1-800-798-7398; sharkclean.com

Shark STRATOS Cordless Pet Pro Vacuum with Clean Sense IQ Manual © - All Rights Reserved 2025