Shark STRATOS CLEAN SENSE IQ MultiFLEX IZ862H Vacuum Cleaner Manual

The Shark STRATOS CLEAN SENSE IQ MultiFLEX IZ862H is a versatile corded stick vacuum featuring Clean Sense IQ technology that automatically adjusts suction power, a MultiFLEX design that bends to clean under furniture, an Anti-Allergen Complete Seal with HEPA filter, LED headlights, a self-cleaning brushroll, and multiple cleaning modes. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

Features at a Glance

Key components: Motor unit with Clean Sense IQ sensor, wand, MultiFLEX hinge, floor nozzle with self-cleaning brushroll and LED lights, Anti-Allergen Complete Seal dust cup, HEPA filter, and various attachments.

Assembly & Setup

Unpack all parts from the box. Ensure all components are present and undamaged.

1. Insert the wand into the motor unit until it clicks into place.
2. Attach the floor nozzle to the end of the wand. Press firmly until it clicks.
3. Plug the power cord into a standard 120V AC outlet.
4. For storage, hang the vacuum on the wall mount (included) using the hanger on the back of the motor unit.

WARNING! Do not use the vacuum if it appears damaged. Keep hair, loose clothing, fingers, and feet away from openings and moving parts.

First-Time Use

Before first use, fully unwind the power cord and ensure the filters are installed.

1. Power On: Press the POWER/SELECT button on the motor unit.
2. Select Mode: Press the POWER/SELECT button to cycle through modes (ECO, NORMAL, MAX). The LED indicators will show the active mode.
3. Begin Cleaning: Push the vacuum forward on your floor surface. The Clean Sense IQ light will glow blue for normal debris and red when increased suction is activated.
4. Use MultiFLEX: To clean under furniture, step on the pedal near the floor nozzle and bend the wand. It will lock in place.

CAUTION! Ensure the dust cup and filters are installed before operating. Do not vacuum wet spills or large hard objects.

Specifications

• Model: STRATOS CLEAN SENSE IQ MultiFLEX IZ862H
• Type: Corded Stick Vacuum
• Technology: Clean Sense IQ with automatic suction adjustment
• Filtration: Anti-Allergen Complete Seal with HEPA filter
• Brushroll: Self-cleaning, hair removal technology
• Cord Length: 30 feet
• Attachments: Crevice tool, upholstery tool, dusting brush, pet multi-tool*
• Warranty: 5-year limited warranty (see manual for details)
• Power Source: 120V AC, 60Hz

Controls and Settings

Main controls are located on the motor unit. Status is shown via LED indicators.

Motor Unit: POWER/SELECT button, Clean Sense IQ status light (Blue/Red), Mode LEDs (ECO, NORMAL, MAX), Dust Cup Release button, Wand Release buttons.

Cleaning Modes: ECO (for longer runtime on hard floors), NORMAL (for everyday cleaning), MAX (for deep cleaning carpets and rugs). Clean Sense IQ: Light is blue during normal operation; turns red and increases suction automatically when high debris levels are detected. MultiFLEX: Engage by stepping on the pedal near the floor nozzle; wand locks at a bent angle. Disengage by stepping on the pedal again.

Cleaning Modes & Attachments

Use the appropriate mode and attachment for the cleaning task.

1. For floors: Use the floor nozzle in NORMAL or AUTO mode. For deep carpet, use MAX.
2. To use attachments: Press the wand release button to detach the floor nozzle and wand. Attach desired tool directly to the hose or wand.
   • Crevice Tool: For tight spaces, corners, and along edges.
   • Upholstery Tool: For sofas, chairs, and stairs.
   • Dusting Brush: For delicate surfaces and dusting.
   • Pet Multi-Tool: Combines bristles and a crevice tool for pet hair.
3. For above-floor cleaning, the vacuum can be used in handheld configuration by detaching the pod from the wand.

Tip: The LED headlights on the floor nozzle turn on automatically when the vacuum is powered.

Maintenance & Care

Regular maintenance ensures optimal performance and longevity.

1. Empty Dust Cup: Press the Dust Cup Release button to empty into trash. Empty when debris reaches the MAX line.
2. Clean Filters:
   • Foam Filter: Rinse with cold water every month. Air dry for 24 hours before reinstalling.
   • HEPA Filter: Tap gently to remove dust every 3 months. Do not wash. Replace every 12-18 months.
3. Clean Brushroll: Regularly remove hair and debris wrapped around the brushroll. Press the tabs on the side of the floor nozzle to remove the brushroll cover for access.
4. Check for Blockages: If suction is weak, check the wand, hose, nozzle, and dust cup for clogs.

WARNING! Unplug the vacuum before performing any maintenance. Ensure all parts are completely dry before reassembling and operating.

Regulatory Information

This appliance complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © SharkNinja Operating LLC. SHARK and STRATOS are trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com/support or contact 1-800-798-7398.

Troubleshooting

Reset: If the vacuum overheats, it will automatically reset after cooling down for approximately 60 minutes.

Service: For repairs not covered in this guide, contact Shark Customer Service at 1-800-798-7398 or sharkclean.com/support.