Shark SONIC DUO Vacuum Cleaner Manual

The Shark SONIC DUO is a powerful, dual-brushroll upright vacuum cleaner designed for deep cleaning on both carpets and hard floors. It features Sonic technology for enhanced agitation, DuoClean technology for multi-surface cleaning, Anti-Allergen Complete Seal technology, a large dust cup capacity, LED headlights, and multiple attachments for versatile cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with handle, DuoClean brushroll (front soft brushroll, rear bristle brushroll), Dust cup with filter system, Power cord, Crevice tool, Upholstery tool, Dusting brush.

Feature	Description
DuoClean Technology	Dual brushrolls for carpets and hard floors
Sonic Technology	Enhanced brushroll agitation for deep cleaning
Anti-Allergen Complete Seal	Sealed system with HEPA filter to trap dust and allergens
LED Headlights	Illuminates dark areas under furniture
Large Dust Cup	Easy-empty, 1.5-quart capacity
Power Switch	Turns vacuum on/off
Brushroll On/Off	Disengages brushroll for hard floors or delicate rugs
Height Adjustment	Multiple settings for different carpet pile heights
Attachments	Crevice tool, upholstery tool, dusting brush included
Cord Length	25-foot power cord with cord wrap

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

Attach handle: Insert handle into main body until it clicks securely into place.
Install dust cup: Ensure dust cup is properly seated and locked.
Attach hose and wand: Connect hose to vacuum body and wand to hose.
Attach cleaning tools: Store tools on onboard caddy or attach to wand as needed.
Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Before first cleaning, perform a quick setup.

Check filters: Ensure both pre-motor and post-motor HEPA filters are installed.
Adjust height: Set brushroll height appropriate for your floor type (low for hard floors, higher for carpets).
Test brushroll: Engage brushroll on carpet; disengage for hard floors using brushroll switch.
Empty dust cup: After initial use, empty dust cup and check filters.

CAUTION! Do not use on wet surfaces. Keep hair, loose clothing, and fingers away from brushroll.

Specifications

Model: Shark SONIC DUO.
Technology: Sonic technology, DuoClean brushroll system.
Filtration: Anti-Allergen Complete Seal with HEPA filter.
Dust Cup Capacity: 1.5 quarts.
Cord Length: 25 feet.
Attachments: Crevice tool, upholstery tool, dusting brush.
Brushroll Control: On/Off switch for brushroll engagement.
Headlights: LED lights on cleaning head.
Power Source: 120V AC, 60Hz.
Warranty: 5-year limited warranty.

Controls and Settings

Main controls located on handle and body. Handle: Power switch, brushroll on/off button. Body: Height adjustment lever, dust cup release button, attachment dock.

Settings: Power (On/Off), Brushroll (On for carpets, Off for hard floors), Height adjustment (multiple settings), LED lights (automatically on when powered).

Maintenance indicators: Check filter light (if equipped). Use attachments for above-floor cleaning: connect to wand or hose.

Using Attachments

Attachments for versatile cleaning: Crevice tool, Upholstery tool, Dusting brush.

Turn off and unplug vacuum before changing attachments.
Remove wand from vacuum body.
Attach desired tool to end of wand or hose.
Turn on vacuum and clean surfaces.
Store tools on onboard caddy when not in use.

Tip: Use brushroll off mode when using attachments on delicate surfaces.

Cleaning Modes

Designed for multiple floor types and cleaning needs.

Carpet mode: Brushroll on, appropriate height setting for pile.
Hard floor mode: Brushroll off to prevent scattering debris.
Above-floor cleaning: Use attachments with wand and hose.
Furniture cleaning: Use upholstery tool with suction only.
Edge cleaning: Use crevice tool for tight spaces.
Dusting: Use dusting brush for shelves and blinds.

WARNING! Do not vacuum up hard or sharp objects, liquids, or hot ashes. Avoid vacuuming cords.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup: Press release button, remove and empty when full.
Clean filters: Rinse pre-motor foam filter and post-motor HEPA filter every 3 months (air dry completely before reinstalling).
Check brushroll: Regularly remove hair and debris wrapped around brushroll.
Inspect hose and wand: Clear any clogs if suction reduces.
Store properly: Wrap cord, store in dry area.

CAUTION! Always unplug before maintenance. Do not use damaged filters or brushroll.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Power cord/outlet	Check plug connection; try different outlet; check power switch.
Loss of suction	Full dust cup/clogged filter	Empty dust cup; clean filters; check hose/wand for clogs.
Brushroll not spinning	Brushroll off mode/obstruction	Ensure brushroll is on; remove debris wrapped around brushroll.
Vacuum is loud	Clog/obstruction	Check for blockages in hose, wand, or brushroll area.
LED lights not working	Connection/defect	Ensure vacuum is on; contact support if lights are defective.
Vacuum overheats	Clogged filter/full dust cup	Clean filters; empty dust cup; allow to cool for 60 minutes.

Reset: Unplug for 60 minutes if overheating occurs.

Service: 1-800-798-7398; sharkclean.com