Shark SONIC DUO PRO Vacuum Cleaner Manual

The Shark SONIC DUO PRO is a powerful dual-motor upright vacuum cleaner featuring Sonic Technology for deep carpet cleaning, a DuoClean PowerFins brushroll for hard floors and carpets, Anti-Allergen Complete Seal Technology, LED headlights, a large-capacity dust cup with easy-empty base, multiple cleaning modes, and a versatile hose with attachments. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance 10. Care & Storage 11. Regulatory Information 12. Troubleshooting

Features at a Glance

Key components: Main vacuum unit with DuoClean brushroll, Handle with controls, Hose with wand, Dust cup with filter system, Attachments (crevice tool, dusting brush, upholstery tool).

FeatureDescription
Sonic TechnologyHigh-frequency vibrations loosen deep-down dirt
DuoClean PowerFinsCombination brushroll for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Large Capacity Dust CupEasy-empty base release mechanism
Cleaning ModesHard Floor, Carpet, Boost for extra suction
Power ButtonTurns vacuum on/off
Mode SelectorSwitches between cleaning modes
Brushroll ControlEngages/disengages brushroll for different surfaces
Hose ReleaseQuick-release for above-floor cleaning

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat, stable surface.

  1. Attach handle: Insert handle into main body until it clicks securely.
  2. Connect hose: Attach hose to the port on the front of the vacuum.
  3. Install wand: Insert wand into hose connector.
  4. Attach floor nozzle: Ensure it is fully seated and locked.
  5. Plug into a standard 120V AC outlet.

WARNING! Ensure all parts are securely connected before use. Do not force connections.

First-Time Use

Before first cleaning, perform a quick setup check.

  1. Check brushroll: Ensure it spins freely and is clear of debris.
  2. Empty dust cup: Press release button to remove and empty, then reinstall.
  3. Check filters: Ensure pre-motor and post-motor filters are properly seated.
  4. Select mode: Turn power on and select "Hard Floor" mode for initial test.
  5. Adjust height: For carpets, adjust the floor selector to the appropriate setting.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Settings

Main controls located on the handle. Power Button: Turns vacuum on/off. Mode Selector: Rotate to choose Hard Floor, Carpet, or Boost mode. Brushroll Switch: Turn brushroll on for carpets, off for hard floors or delicate rugs. Hose Release Button: Press to detach hose for above-floor cleaning.

Indicator Lights: LED lights show power status and alert for full dust cup or blockages.

Settings: Adjust floor selector for different carpet pile heights. Use Boost mode for maximum suction on high-traffic areas.

Using Attachments

For above-floor cleaning, detach the hose and wand.

  1. Press the hose release button on the main body.
  2. Pull the hose and wand assembly free.
  3. Select attachment: Crevice tool for tight spaces, dusting brush for shelves, upholstery tool for furniture.
  4. Insert attachment into the end of the wand until it clicks.
  5. Turn on power and begin cleaning.

Tip: For best suction, ensure attachments are clicked securely into place.

Cleaning Modes

Optimize cleaning for different surfaces.

  1. Hard Floor Mode: Brushroll spins slowly; ideal for bare floors.
  2. Carpet Mode: Standard suction and brushroll speed for carpets.
  3. Boost Mode: Maximum suction for deep cleaning or high-pile carpets.
  4. Brushroll Off: For delicate area rugs or hard floors where brushing is not desired.

WARNING! Do not use Boost mode on delicate rugs or curtains. Always turn off power before changing modes.

Maintenance

Regular maintenance ensures optimal performance.

Empty Dust Cup: Press release button, remove cup, and empty into trash. Reinstall until it clicks.

Clean Filters: - Pre-motor foam filter: Rinse with cold water every month. Air dry completely for 24 hours before reinstalling. - Post-motor HEPA filter: Tap to remove dust every 3 months. Replace every 12-18 months.

Clear Brushroll: Turn vacuum over, remove screws from brushroll cover, and cut away wrapped hair or fibers.

Check for Blockages: Inspect hose, wand, and nozzle if suction decreases.

Care & Storage

Unplug before cleaning or maintenance. Wipe exterior with a dry cloth. Store in a cool, dry place. Wrap cord around cord hooks.

CAUTION! Do not immerse vacuum in water. Do not use harsh chemicals or abrasives.

Regulatory Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that it does not cause harmful interference. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck if plugged in; try a different outlet; check household fuse/circuit breaker.
Loss of suctionFull dust cup/blockageEmpty dust cup; check hose, wand, and nozzle for blockages; clean filters.
Brushroll not spinningObstruction/mode settingTurn off, clear hair/debris from brushroll; ensure brushroll is turned on for carpet mode.
Vacuum is overheatingBlockage/filtersTurn off and unplug; let cool for 60 minutes; check for blockages; clean or replace filters.
Unusual noiseForeign objectTurn off immediately; check for objects in brushroll, hose, or nozzle.

Reset: Unplug for 60 minutes to reset thermal cut-off if overheated.

Service: 1-800-798-7398; sharkclean.com

Shark SONIC DUO PRO Vacuum Cleaner Manual © - All Rights Reserved 2025