Shark Rotator Professional Lift-Away NV504Q Vacuum Cleaner Manual

The Shark Rotator Professional Lift-Away NV504Q is a versatile upright vacuum cleaner featuring Lift-Away technology for portable above-floor cleaning, a powered floor nozzle for carpets and hard floors, Anti-Allergen Complete Seal Technology with HEPA filter, a large-capacity dust cup, multiple cleaning modes, a motorized brushroll with on/off control, and a comprehensive set of attachments. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance 10. Care & Storage 11. Regulatory Information 12. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, Powered floor nozzle, Hose and wand assembly, Dust cup with filter system, and various attachments.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable cleaning of stairs, furniture, and above-floor areas
Powered Floor NozzleMotorized brushroll for deep carpet cleaning and hard floor setting
Anti-Allergen Complete SealSealed system with HEPA filter to trap 99.9% of dust and allergens
Large Capacity Dust CupEasy-empty, bagless dust cup for less frequent emptying
Brushroll On/Off ControlSwitch to turn brushroll off for delicate rugs and hard floors
Cleaning ModesUpright, Lift-Away, and Handheld modes for versatile cleaning
Attachments IncludedPet Multi-Tool, Crevice Tool, Upholstery Tool, Duster Crevice Tool
Wand Release PedalFoot pedal to release wand for above-floor cleaning
Power SwitchMain power control on the body
Cord Length25-foot power cord with cord wrap

Assembly & Setup

Unpack all parts and inspect contents. Assemble on a clean, flat surface.

  1. Attach the handle: Align the handle with the top of the vacuum body and push down until it clicks into place.
  2. Connect the hose: Insert the hose end into the port on the front of the vacuum until secure.
  3. Attach the wand: Insert the wand into the hose grip until it clicks.
  4. Install the floor nozzle: Align the nozzle with the bottom of the vacuum and push until it locks.
  5. Insert filters: Ensure both the foam and felt filters are properly placed in the dust cup, and the HEPA filter is installed in the rear filter compartment.

WARNING! Ensure all parts are securely connected before use. Do not force connections.

First-Time Use

Plug the vacuum into a standard 120V outlet. Ensure the dust cup is empty and filters are installed.

  1. Select cleaning mode: For floors, use upright mode. For above-floor, press the Lift-Away release button to detach the pod.
  2. Adjust floor setting: On the powered nozzle, slide the switch to "CARPET" for carpets or "HARD FLOOR" for bare floors.
  3. Turn on: Press the power switch on the body.
  4. Begin cleaning: Push the vacuum forward and back in slow, overlapping strokes.
  5. Empty dust cup: Press the dust cup release button and empty contents into trash when full.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Settings

Main controls located on vacuum body and nozzle.

Body: Power Switch, Lift-Away Release Button, Hose Port, Cord Wrap.

Nozzle: Brushroll On/Off Switch, Carpet/Hard Floor Selector, Suction Release (if equipped).

Handle: Wand Release Pedal (foot pedal).

Settings: Carpet mode (brushroll on), Hard Floor mode (brushroll off recommended), Upright mode (for floors), Lift-Away mode (detached for stairs/furniture), Handheld mode (with hose and tool).

Using Attachments

Attachments connect to the end of the wand or directly to the hose for detailed cleaning.

  1. Detach the wand: Step on the wand release pedal and pull the wand out.
  2. Choose attachment: Select the appropriate tool (e.g., Crevice Tool for tight spaces).
  3. Connect: Push the attachment onto the end of the wand or hose until it clicks.
  4. Use in Lift-Away mode: Detach the pod for maneuverability.
  5. Switch to handheld: For small areas, use the hose with attachment without the wand.

Tip: The Pet Multi-Tool combines bristles for hair and a crevice tool edge for versatile pet cleaning.

Cleaning Modes

Three primary modes for different cleaning needs.

  1. Upright Mode: For carpet and large floor areas. Ensure floor selector is set correctly.
  2. Lift-Away Mode: Press the release button to detach the pod. Carry the pod by the handle to clean stairs, furniture, and above-floor areas while the floor nozzle remains on the floor.
  3. Handheld Mode: Detach the hose from the pod, attach a tool directly, and use for spot cleaning, upholstery, or tight spaces.

WARNING! Always turn off and unplug the vacuum before switching modes or changing attachments.

Maintenance

Regular maintenance ensures optimal performance and longevity.

  1. Empty Dust Cup: Press release button, remove cup, and empty into trash. Do not overfill.
  2. Clean Filters: Rinse foam and felt filters with cold water every month. Air dry completely for 24 hours before reinstalling.
  3. Replace HEPA Filter: Replace every 12-18 months or as needed (Part # XHF-350).
  4. Clear Brushroll: Turn off vacuum, unplug. Use scissors or the cleaning tool to remove wrapped hair and debris from the brushroll.
  5. Check for Clogs: If suction is reduced, check hose, wand, and nozzle for blockages.

CAUTION! Never use the vacuum without all filters installed and completely dry.

Care & Storage

Unplug before cleaning or maintenance. Wipe exterior with a dry cloth. Store in a cool, dry place.

CAUTION! Do not immerse in water or use wet cloths on electrical parts. Wrap cord neatly around cord wraps.

Regulatory Information

This appliance complies with FCC Part 15 and relevant safety standards. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, replacement parts, or warranty service, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower outlet, cord connectionCheck outlet; ensure plug is fully inserted; check power switch.
Loss of suctionFull dust cup, clog, dirty filtersEmpty dust cup; check hose, wand, and nozzle for blockages; clean or replace filters.
Brushroll not spinningBrushroll off setting, cloggedEnsure brushroll switch is ON for carpets; clear debris from brushroll ends.
Vacuum is difficult to pushHeight setting, clogged nozzleAdjust floor selector; check for obstructions in nozzle or brushroll.
Lift-Away pod not detachingRelease button not fully pressedPress the Lift-Away release button firmly and lift the pod straight up.
Overheating or unusual smellClogged filters, full dust cupTurn off immediately. Unplug, let cool. Empty dust cup, clean filters, check for clogs.

Reset: Unplug for 60 minutes if motor overheats, then check filters and clogs before restarting.

Service: 1-800-798-7398; sharkclean.com

Shark Rotator Professional Lift-Away NV504Q Vacuum Cleaner Manual © - All Rights Reserved 2025