Shark Rotator Professional Lift-Away NV500WTV Vacuum Cleaner Manual

The Shark Rotator Professional Lift-Away NV500WTV is a versatile upright vacuum cleaner featuring a Lift-Away pod for portable cleaning above the floor, Anti-Allergen Complete Seal Technology with a HEPA filter, DuoClean PowerFins brushroll for carpets and hard floors, LED headlights, and a large-capacity dust cup. It includes a variety of attachments for comprehensive cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, DuoClean PowerFins brushroll, LED headlights, dust cup with release button, hose, wand, and accessory kit.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable cleaning above floors
DuoClean PowerFins BrushrollDual brushroll system for carpets and hard floors
Anti-Allergen Complete SealHEPA filter and sealed system to trap dust and allergens
LED HeadlightsIlluminates dark areas under furniture
Large Capacity Dust CupEasy-to-empty, no bags required
Multi-Surface CleaningAdjusts automatically between floor types
Accessory StorageOn-board caddy for crevice tool, dusting brush, and upholstery tool
POWER/SURFACE SwitchTurns vacuum on/off and selects surface mode
Brushroll On/OffSwitch to disable brushroll for delicate rugs or hard floors
Wand Release ButtonQuickly detaches wand for above-floor cleaning

Assembly & Setup

Unpack all parts from the box and inspect for damage.

  1. Attach the handle: Insert the handle into the top of the vacuum body until it clicks into place.
  2. Connect the hose: Attach the hose end to the port on the front of the vacuum.
  3. Install the wand: Insert the wand into the hose grip until secure.
  4. Attach floor nozzle: Connect the floor nozzle to the wand by aligning and clicking into place.
  5. Store accessories: Place the crevice tool, dusting brush, and upholstery tool in the on-board caddy.

WARNING! Ensure all parts are securely connected before use to prevent detachment during operation.

First-Time Use

Before first use, ensure the vacuum is fully assembled and filters are installed.

  1. Check filters: Ensure the HEPA filter and pre-motor filter are correctly seated in their compartments.
  2. Plug in power cord: Insert the plug into a standard 120V AC outlet.
  3. Select surface mode: Use the POWER/SURFACE switch to choose between carpets and hard floors.
  4. Begin vacuuming: Press the foot pedal to recline the vacuum and start cleaning.
  5. Use Lift-Away mode: Press the release button to detach the pod for stairs or furniture cleaning.

CAUTION! Keep the vacuum away from water and do not use on wet surfaces.

Specifications

Controls and Settings

Main controls located on the handle and body. Handle: POWER/SURFACE switch, Brushroll On/Off button. Body: Wand release button, dust cup release, hose connector.

Operation Modes: Upright mode for floors, Lift-Away mode for above-floor cleaning. POWER/SURFACE: Off, Carpet, Hard Floor. Brushroll On/Off: Enable/disable brushroll rotation for delicate surfaces.

Settings: Adjust suction power via surface mode selection. Use LED lights to illuminate dark areas. Accessory tools connect to the wand or hose end for detailed cleaning.

Using Attachments

Attach tools to the wand or hose for specialized cleaning.

  1. Detach wand: Press the wand release button and pull out.
  2. Connect tool: Insert desired attachment into the end of the wand or hose.
  3. Crevice tool: For tight spaces, corners, and between cushions.
  4. Dusting brush: For delicate surfaces, blinds, and shelves.
  5. Upholstery tool: For sofas, chairs, and curtains.
  6. Pet multi-tool: Combines bristles and crevice tool for pet hair.

Tip: Ensure attachments are clicked securely into place to prevent air leaks.

Cleaning Modes

Two primary cleaning modes: Upright and Lift-Away.

  1. Upright Mode: For floor cleaning. Recline handle and push forward/backward.
  2. Lift-Away Mode: Press release button to detach pod. Carry to clean stairs, furniture, or ceilings.
  3. Brushroll On/Off: Disable for hard floors or delicate rugs to prevent scattering debris.
  4. Surface Selection: Use switch to optimize suction and brushroll action for carpet or hard floor.
  5. Above-Floor Cleaning: Use wand and attachments with hose for drapes, vents, and other elevated surfaces.

WARNING! Do not use the vacuum to pick up large objects, liquids, or hot ashes.

Maintenance & Care

Regular maintenance ensures optimal performance and longevity.

  1. Empty dust cup: Press release button and empty when full. Do not overfill.
  2. Clean filters: Remove and tap HEPA filter monthly. Rinse pre-motor filter every 3 months (air dry completely).
  3. Check brushroll: Regularly remove hair and debris wrapped around the brushroll.
  4. Inspect hose and wand: Clear any blockages to maintain suction.
  5. Store properly: Wind power cord around cord hooks and store in a dry place.

CAUTION! Unplug vacuum before performing any maintenance. Ensure filters are completely dry before reinserting.

Regulatory Information

This vacuum cleaner complies with FCC Part 15 Subpart B for Class B digital devices. It meets applicable safety standards for household use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact customer service at 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup or clogEmpty dust cup; check hose, wand, and nozzle for blockages.
Brushroll not spinningDebris entanglement or switch offClear hair/debris from brushroll; ensure Brushroll is set to ON.
Vacuum won't turn onPower cord or outlet issueCheck power connection; try a different outlet; ensure switch is set to ON.
Lift-Away pod not detachingRelease button not fully engagedPress release button firmly and pull pod away from body.
Unusual noiseForeign object in air pathTurn off and unplug; inspect brushroll, hose, and dust cup for obstructions.

Reset: Unplug for 60 seconds, then restart.

Service: 1-800-798-7398; sharkclean.com

Shark Rotator Professional Lift-Away NV500WTV Vacuum Cleaner Manual © - All Rights Reserved 2025