Shark Rotator Professional Lift-Away NV500WC Vacuum Cleaner Manual

The Shark Rotator Professional Lift-Away NV500WC is a versatile upright vacuum cleaner featuring Lift-Away technology for portable cleaning, a motorized brushroll for carpets, HEPA filtration, multiple cleaning modes (floor, above-floor, handheld), swivel steering, large-capacity dust cup, and various attachments. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, motorized brushroll, HEPA filter, dust cup, hose, wand, and accessory attachments.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable above-floor cleaning
Motorized BrushrollDeep cleans carpets and agitates debris
HEPA FiltrationCaptures 99.9% of dust and allergens
Swivel SteeringManeuvers easily around furniture
Large Dust CupHolds more debris, fewer empties
Cleaning ModesUpright, Lift-Away, Handheld
AttachmentsCrevis tool, dusting brush, upholstery tool, pet power brush
Power Cord25-foot cord for extended reach
Brushroll ShutoffProtects hard floors when switched off
Wand ReleaseQuick-release button for easy attachment changes

Assembly & Setup

Unpack and inspect all parts. Assemble on a flat surface.

  1. Attach the handle: Insert handle into top of vacuum body until it clicks.
  2. Connect the hose: Attach hose to port on front of vacuum; ensure secure fit.
  3. Install wand: Insert wand into hose cuff until it locks.
  4. Attach floor nozzle: Slide nozzle onto wand until it clicks into place.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.

First-Time Use

Plug in vacuum; select appropriate cleaning mode.

  1. Select floor type: Use brushroll switch for carpets (ON) or hard floors (OFF).
  2. Adjust height setting: Turn dial on floor nozzle for carpet pile height.
  3. Turn on power: Press foot pedal or power button on handle.
  4. Begin cleaning: Push vacuum forward on floor surface.
  5. Use Lift-Away mode: Press release button to detach pod for stairs or furniture.

CAUTION! Keep hair, cords, and loose clothing away from brushroll.

Specifications

Controls and Settings

Main controls located on handle and floor nozzle.

Handle: Power button, hose release, accessory buttons. Floor Nozzle: Brushroll on/off switch, height adjustment dial, suction control.

Settings: Brushroll ON for carpets, OFF for hard floors. Height adjustment (1-5) for carpet pile. Suction control for delicate rugs. Power settings (MAX, ECO).

Using Attachments

Attach tools to wand or hose for above-floor cleaning.

  1. Detach wand: Press wand release button on handle.
  2. Select attachment: Crevice tool for tight spaces; dusting brush for surfaces; upholstery tool for furniture; pet power brush for pet hair.
  3. Connect: Insert attachment into end of wand or hose.
  4. Turn on vacuum: Use power button on handle.

Tip: For best suction, ensure attachments are firmly connected.

Cleaning Modes

Three main modes: Upright, Lift-Away, Handheld.

  1. Upright Mode: For floor cleaning. Use floor nozzle attached.
  2. Lift-Away Mode: Press release button to detach pod; carry for stairs, furniture, ceilings.
  3. Handheld Mode: Remove pod and attach hose directly for spot cleaning.
  4. Switch modes during use: Press release buttons as needed.

WARNING! Do not use vacuum to pick up liquids or sharp objects.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button; empty when full.
  2. Clean filters: Wash HEPA and foam filters every 3 months (air dry completely).
  3. Clear brushroll: Remove debris wrapped around brushroll; check for blockages.
  4. Inspect hose and attachments: Remove clogs with long object.
  5. Store properly: Wrap cord around hooks; store attachments in caddy.

CAUTION! Unplug vacuum before maintenance. Do not use damaged parts.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. ETL listed. 5-year limited warranty applies.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup or clogEmpty dust cup; check hose, nozzle, and filters for blockages.
Brushroll not spinningDebris wrap or switch offClear debris from brushroll; ensure brushroll switch is ON for carpets.
Vacuum won't turn onPower cord or outletCheck power cord connection; try different outlet; ensure power button is pressed.
Unusual noiseForeign object in airwayTurn off and unplug; inspect hose, nozzle, and brushroll for obstructions.
HEPA filter light onFilter needs cleaningRemove and wash HEPA filter; air dry completely before reinstalling.

Reset: Unplug for 10 minutes; plug back in.

Service: 1-800-798-7398; sharkclean.com

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