Shark Rotator Professional Lift-Away NV500Q Vacuum Cleaner Manual

The Shark Rotator Professional Lift-Away NV500Q is a versatile upright vacuum cleaner featuring Lift-Away technology for portable cleaning, Anti-Allergen Complete Seal Technology with a HEPA filter, Powered Lift-Away mode for above-floor cleaning, LED headlights on the nozzle, a large-capacity dust cup, motorized brushroll for carpets, and various attachments for comprehensive cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Safety Information 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, motorized floor nozzle with LED lights, wand, hose, and accessory set.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable cleaning above floors
Anti-Allergen Complete SealHEPA filter traps 99.9% of dust and allergens
Powered Lift-Away ModeMotorized brushroll operates in handheld mode
LED HeadlightsIlluminates dark areas under furniture
Large Dust CupEasy-empty, no bags required
Motorized BrushrollDeep cleans carpets; automatically adjusts height
ON/OFF SwitchPowers the vacuum on and off
Brushroll ControlEngages/disengages motorized brushroll
Suction ControlAdjusts suction power for different surfaces
Wand ReleaseButton to detach wand for above-floor cleaning

Assembly & Setup

Unpack all parts and inspect for damage. Assemble on a flat surface.

  1. Attach the floor nozzle: Insert the nozzle into the main body until it clicks.
  2. Connect the wand: Insert the wand into the hose grip until secure.
  3. Attach the hose: Connect hose ends to the pod and wand.
  4. Install accessories: Store crevice tool, dusting brush, and upholstery tool on pod caddy.
  5. Plug into a standard 120V AC outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers clear of moving parts.

First-Time Use

Before first use, ensure all filters are installed correctly.

  1. Check filters: Ensure HEPA filter and pre-motor filter are in place.
  2. Empty dust cup: Press release button to remove and empty cup.
  3. Select mode: Choose upright or Lift-Away mode based on cleaning needs.
  4. Adjust suction: Use suction control dial for carpets or hard floors.
  5. Turn on: Press power switch; LED lights will illuminate.

CAUTION! Do not use on wet surfaces. Keep hair, loose clothing, and fingers away from brushroll.

Specifications

Controls and Settings

Main controls located on handle and body. Handle: Power switch, suction control dial, brushroll on/off button. Body: Wand release button, dust cup release, hose connector.

Settings: Suction control (Low/High), brushroll on/off for carpets vs. hard floors, mode selector (Upright/Lift-Away).

LED indicators: Lights on nozzle indicate power status. Filter check indicator alerts when filters need cleaning.

Using Attachments

For above-floor cleaning: Detach wand or use Lift-Away pod.

  1. Detach wand: Press wand release button and pull out.
  2. Attach tools: Connect desired tool to end of wand or hose.
  3. Select mode: Switch to Lift-Away mode for handheld cleaning.
  4. Clean: Use crevice tool for tight spaces, dusting brush for surfaces, upholstery tool for furniture.

Tip: Ensure vacuum is turned off when changing attachments.

Cleaning Modes

Three primary modes for versatile cleaning.

  1. Upright Mode: For carpets and large floor areas. Engage brushroll for deep cleaning.
  2. Lift-Away Mode: Detach pod for portable cleaning. Use with wand and tools for stairs, furniture.
  3. Powered Handheld: Motorized brushroll remains active in Lift-Away mode for tough messes.

WARNING! Do not use Powered Handheld mode on delicate surfaces. Always turn off before changing modes.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: After each use or when full.
  2. Clean filters: Rinse HEPA and pre-motor filters every 3 months (air dry completely).
  3. Clear brushroll: Remove hair and debris regularly.
  4. Check for blockages: Inspect hose, wand, and nozzle if suction decreases.
  5. Store properly: Wrap cord around hooks; store attachments on caddy.

CAUTION! Unplug before maintenance. Never use wet filters.

Safety Information

Read all instructions before use. Keep away from children.

WARNINGS: Do not use outdoors or on wet surfaces. Do not pick up sharp objects, hot ashes, or flammable materials. Do not immerse in water. Unplug when not in use. Avoid touching moving brushroll.

Regulatory Information

This appliance complies with FCC Part 15. For service or support, visit sharkclean.com or call 1-800-798-7398. Copyright © SharkNinja Operating LLC. Shark and Rotator are registered trademarks.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower source/switchCheck outlet; ensure power switch is on; inspect cord for damage.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and nozzle for blockages.
Brushroll not spinningEngagement setting/obstructionEnsure brushroll is turned on; clear debris from brushroll ends.
OverheatingClogged filters/full cupClean filters; empty dust cup; let vacuum cool for 60 minutes.
LED lights not workingConnection/switchEnsure vacuum is on; check nozzle connection.

Reset: Unplug for 60 minutes if overheating occurs.

Service: 1-800-798-7398; sharkclean.com

Shark Rotator Professional Lift-Away NV500Q Vacuum Cleaner Manual © - All Rights Reserved 2025