Shark Rotator Professional Lift-Away NV500CO Vacuum Cleaner Manual

The Shark Rotator Professional Lift-Away NV500CO is a versatile upright vacuum cleaner featuring Lift-Away technology for portable deep cleaning, Anti-Allergen Complete Seal Technology with a HEPA filter, Powered Lift-Away mode for above-floor cleaning, DuoClean floor nozzle for carpets and hard floors, LED headlights, and a large-capacity dust cup. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes 7. Maintenance & Cleaning 8. Attachments & Accessories 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, DuoClean floor nozzle, Hose and wand assembly, Various cleaning attachments, HEPA filter, Dust cup with empty button.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable cleaning above floors
Anti-Allergen Complete SealSealed system with HEPA filter traps 99.9% of dust and allergens
DuoClean Floor NozzleDual brush rolls for carpets and hard floors without switching heads
Powered Lift-Away ModeMotorized brush roll in handheld mode for stairs and upholstery
LED HeadlightsIlluminates dark areas under furniture
Large Capacity Dust CupEasy-empty, bagless dust cup
Adjustable HandleLocking handle for comfortable storage and carrying
On-Board StorageCrevice tool and dusting brush store on the vacuum
Fingertip ControlsPower, brush roll on/off, and suction settings on handle
Wand Release PedalFoot pedal to detach wand for above-floor cleaning

Assembly & Setup

Unpack and inspect all contents. Assemble on a flat, stable surface.

  1. Attach the handle: Align the handle with the top of the vacuum body and push down until it clicks into place.
  2. Connect the hose: Insert the hose end into the port on the front of the vacuum until secure.
  3. Attach the floor nozzle: Align the nozzle with the base of the vacuum and push forward until it locks.
  4. Insert the wand: Slide the wand into the hose handle until it clicks.
  5. Install the HEPA filter: Remove the filter cover, insert the filter, and replace the cover securely.

WARNING! Ensure the vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Plug the vacuum into a standard 120V AC outlet. Turn on using the power switch on the handle.

  1. Select cleaning mode: Use the mode selector to choose between Floor, Lift-Away, or Handheld.
  2. Adjust suction: Use the suction control dial for different surfaces (Low for rugs, High for carpets).
  3. Engage brush roll: Press the brush roll switch to activate for carpets; turn off for hard floors.
  4. Empty dust cup: Press the empty release button over a trash can when the cup is full.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair, loose clothing, and fingers away from moving parts.

Specifications

Controls and Settings

Main controls located on the handle and body. Handle: POWER button, SUCTION control dial, BRUSH ROLL on/off switch. Body: LIFT-AWAY release button, DUST CUP release button, WAND release pedal.

Cleaning Modes: Floor mode (attached), Lift-Away mode (detached pod with motorized brush), Handheld mode (hose and attachments only).

Settings: Suction control (Low/Medium/High), Brush roll on/off for delicate rugs, LED headlights auto-on.

Cleaning Modes

Three primary modes for versatile cleaning.

  1. Floor Mode: For carpets and hard floors. Use DuoClean nozzle; adjust suction and brush roll as needed.
  2. Lift-Away Mode: Press release button to detach pod. Use for stairs, furniture, and above-floor areas with motorized brush.
  3. Handheld Mode: Detach hose and use with attachments for tight spaces, ceilings, and cars.

Tip: For optimal performance, empty dust cup and clean filters regularly.

Maintenance & Cleaning

Unplug vacuum before maintenance. Regular upkeep ensures peak performance.

  1. Empty dust cup: Press release button; empty contents; reattach until click.
  2. Clean filters: Remove and tap HEPA filter monthly; rinse foam filter under cold water every 3 months (air dry 24 hrs).
  3. Clear brush roll: Cut away wrapped hair and debris with scissors (unplug first).
  4. Check hose and nozzles: Remove clogs with a long object.
  5. Inspect belt: Replace if worn or stretched (refer to manual for belt replacement).

WARNING! Do not use vacuum without filters. Ensure all parts are completely dry before reassembly.

Attachments & Accessories

Use attachments for specialized cleaning tasks.

AttachmentUse
Crevice ToolFor tight spaces, corners, between cushions
Dusting BrushFor delicate surfaces, blinds, shelves
Pet Power BrushMotorized brush for pet hair on furniture and stairs
Upholstery ToolFor fabric surfaces, curtains, car interiors
Extension WandExtends reach for high ceilings and under furniture

Store attachments on the vacuum body or in the included caddy.

Regulatory Information

This vacuum cleaner complies with FCC Part 15 for Class B digital devices. It meets applicable safety standards. Copyright © SharkNinja Operating LLC. Shark, Rotator, DuoClean, and Lift-Away are trademarks of SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup, clog, dirty filtersEmpty dust cup; check hose and nozzle for clogs; clean or replace filters.
Brush roll not spinningObstruction, worn belt, mode settingClear debris from brush roll; replace belt; ensure brush roll is turned on.
Vacuum won't turn onPower cord, outlet, switchCheck plug and outlet; ensure power switch is on; try a different outlet.
Lift-Away pod not detachingRelease button not fully pressedPress and hold the Lift-Away release button firmly while lifting the pod.
Unusual noiseForeign object in brush roll or hoseTurn off and unplug; inspect brush roll, hose, and nozzle for obstructions.
OverheatingClogged filters, full dust cupAllow to cool; empty dust cup; clean filters; check for blockages.

Reset: Unplug for 60 minutes to reset thermal protector if overheated.

Service: 1-800-798-7398; www.sharkclean.com

Shark Rotator Professional Lift-Away NV500CO Vacuum Cleaner Manual © - All Rights Reserved 2025