Shark Rotator Professional Lift-Away NV500 Vacuum Cleaner Manual

The Shark Rotator Professional Lift-Away NV500 is a versatile upright vacuum cleaner featuring Lift-Away technology for portable above-floor cleaning, a powered brushroll for carpets and hard floors, Anti-Allergen Complete Seal Technology with HEPA filter, LED headlights, and a large-capacity dust cup. It includes multiple attachments for comprehensive cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Maintenance & Cleaning 8. Storage & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, powered floor nozzle, extension wand, dust cup with filter system, and accessory attachments.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable cleaning above floors
Powered BrushrollDeep cleans carpets and hard floors; auto-adjusts
Anti-Allergen Complete SealHEPA filter traps 99.9% of dust and allergens
LED HeadlightsIlluminates dark areas under furniture
Large Dust CupEasy-empty, bagless design
Attachments IncludedPet Power Brush, Crevice Tool, Upholstery Tool, Dusting Brush
Fingertip ControlsOn/Off, Brushroll On/Off, Suction Power settings
Swivel SteeringManeuvers easily around furniture
Wand Release PedalQuickly detaches wand for above-floor cleaning
Floor Selector SwitchAdjusts for carpet or hard floor settings

Assembly & Setup

Unpack all parts and inspect for damage. Assemble before first use.

  1. Attach handle: Insert handle into top of vacuum body until it clicks.
  2. Connect hose: Attach hose to front of vacuum; ensure secure connection.
  3. Install wand: Insert extension wand into floor nozzle; lock in place.
  4. Attach floor nozzle: Connect wand assembly to vacuum body; click into position.
  5. Install filters: Place HEPA filter and pre-motor filter as indicated in manual.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.

First-Time Use

Plug into standard 120V outlet; turn power on.

  1. Select floor setting: Use switch on floor nozzle for carpet or hard floor.
  2. Adjust suction: Use power setting button for desired suction level.
  3. Engage brushroll: Press brushroll button for carpet cleaning; turn off for hard floors.
  4. Begin vacuuming: Push vacuum forward and back in overlapping strokes.
  5. Use Lift-Away: Press release button to detach pod for stairs or furniture.

CAUTION! Keep hair, cords, and small objects away from brushroll.

Specifications

Controls and Settings

Located on handle and body for easy access.

Handle Controls: Power On/Off, Suction Power (Low/High), Brushroll On/Off.

Floor Nozzle: Floor Selector Switch (Carpet/Hard Floor), LED lights.

Body Controls: Lift-Away Release Button, Wand Release Pedal, Dust Cup Release.

Settings: Use suction power control for delicate rugs; turn brushroll off for hard floors; use floor selector to adjust height.

Using Attachments

For above-floor cleaning: detach wand or use Lift-Away pod.

  1. Detach wand: Step on wand release pedal; pull wand out.
  2. Attach tools: Connect desired tool to end of wand or hose.
  3. Pet Power Brush: Use on pet hair on furniture or stairs.
  4. Crevice Tool: For tight spaces like corners and between cushions.
  5. Upholstery Tool: For sofas, chairs, and curtains.
  6. Dusting Brush: For delicate surfaces and blinds.

Tip: Ensure attachments click securely into place before use.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button; empty when full.
  2. Clean filters: Rinse HEPA and pre-motor filters monthly; air dry 24 hours.
  3. Clear brushroll: Remove debris from brushroll; cut tangled hair with scissors.
  4. Check hose and attachments: Remove clogs; wash dust cup with water.
  5. Inspect belt: Replace if worn or stretched (see manual).

WARNING! Unplug vacuum before maintenance. Do not use damaged filters.

Storage & Care

Store in a dry, cool place. Wrap cord around hooks.

CAUTION! Do not store with wet filters. Keep away from heat sources.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup/clogEmpty dust cup; check hose and nozzle for blockages.
Brushroll not spinningDebris/tangled beltClear brushroll; check and replace belt if necessary.
Vacuum won't turn onPower cord/outletEnsure plug is secure; try different outlet; check house fuse.
OverheatingClogged filter/full cupClean filters; empty dust cup; let cool for 45 minutes.
Lift-Away not detachingRelease button stuckPress firmly; check for obstructions in latch mechanism.

Reset: Unplug for 45 minutes if overheated.

Service: 1-800-798-7398; sharkclean.com

Shark Rotator Professional Lift-Away NV500 Vacuum Cleaner Manual © - All Rights Reserved 2025