Shark Rotator Pet Plus NV255 Vacuum Cleaner Manual

The Shark Rotator Pet Plus NV255 is a versatile upright vacuum cleaner designed for homes with pets. It features a Lift-Away canister, Anti-Allergen Complete Seal with HEPA filter, Powered Lift-Away technology, a motorized brushroll for deep carpet cleaning, a Pet Power Brush for upholstery, and various attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Maintenance & Cleaning 8. Emptying the Dust Cup 9. Filter Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Upright vacuum body, Lift-Away canister, Handle with controls, Hose, Wand, Motorized floor nozzle, Pet Power Brush, Crevice tool, Dusting brush, Upholstery tool.

FeatureDescription
Lift-Away CanisterDetachable pod for portable above-floor cleaning
Anti-Allergen Complete SealHEPA filter traps 99.9% of dust and allergens
Powered Lift-AwayMotorized brushroll remains active in Lift-Away mode
Motorized BrushrollDeep cleans carpets and agitates embedded dirt
Pet Power BrushSpecialized brush for removing pet hair from furniture
Fingertip ControlsOn/Off and brushroll on/off switches on handle
Dust Cup ReleaseButton to detach dust cup for emptying
Wand Release PedalFoot pedal to detach wand for above-floor cleaning
Floor Selector SwitchAdjusts brushroll height for carpets or hard floors
HeadlightLED light illuminates dark areas under furniture

Assembly & Setup

Unpack all parts from box. Assemble before first use.

  1. Attach handle: Insert handle into upright body until it clicks into place.
  2. Connect hose: Attach hose end to port on back of vacuum; ensure secure connection.
  3. Attach wand: Insert wand into hose grip until it clicks.
  4. Install floor nozzle: Align nozzle with upright body and push down until it locks.
  5. Install filters: Place foam and felt filters into dust cup; install HEPA filter in back.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers clear of moving parts.

First-Time Use

Plug into standard 120V outlet. Turn on using handle switch.

  1. Select floor setting: Use floor selector switch for carpets (setting II or III) or hard floors (setting I).
  2. Begin vacuuming: Push vacuum forward and back in slow, overlapping strokes.
  3. Use Lift-Away mode: Press release button on canister to detach for stairs or furniture.
  4. Attach tools: Remove wand and attach desired tool (e.g., Pet Power Brush) for above-floor cleaning.

CAUTION! Do not vacuum wet spills, large objects, or hot ashes. Keep hair, loose clothing, and fingers away from brushroll.

Specifications

Controls and Settings

Handle Controls: Power On/Off switch, Brushroll On/Off switch. Floor Selector: Dial on floor nozzle for height adjustment (I for hard floors, II for low pile, III for high pile carpets).

Lift-Away Release: Button on canister to detach pod. Wand Release: Foot pedal to detach wand. Dust Cup Release: Button to remove dust cup for emptying.

Settings: Use floor selector for optimal cleaning. Turn brushroll off for hard floors or delicate rugs. Use Power On/Off to start/stop suction.

Using Attachments

Detach wand by pressing foot pedal. Attach tools to wand or hose end.

  1. Pet Power Brush: Connect to wand for pet hair on furniture or stairs.
  2. Crevice Tool: For tight spaces like between cushions or along baseboards.
  3. Dusting Brush: For delicate surfaces like lampshades or blinds.
  4. Upholstery Tool: For general fabric cleaning.

Tip: Ensure vacuum is on and brushroll is off when using above-floor attachments.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Check brushroll: Regularly remove hair and debris wrapped around brushroll.
  2. Inspect hose and wand: Clear any blockages if suction is reduced.
  3. Wipe exterior: Use dry cloth to clean vacuum body.
  4. Store properly: Wrap cord around cord hooks; store attachments on caddy.

WARNING! Unplug vacuum before performing any maintenance. Do not use sharp objects to remove debris from brushroll.

Emptying the Dust Cup

Empty dust cup when it reaches MAX fill line.

  1. Turn off and unplug vacuum.
  2. Press dust cup release button and lift cup away.
  3. Hold over trash can; press bottom release latch to open door.
  4. Tap gently to remove debris; close door securely.
  5. Reattach dust cup until it clicks into place.

CAUTION! Empty dust cup outdoors or in well-ventilated area to minimize dust exposure.

Filter Care

Filters require regular cleaning for maximum suction and filtration.

  1. Foam and felt filters: Rinse under cold water every month; air dry completely for 24 hours before reinstalling.
  2. HEPA filter: Tap gently to remove dust every 3 months; replace every 12-18 months or as needed.
  3. Check filter seals: Ensure all filters are properly seated to maintain Complete Seal system.

IMPORTANT: Never operate vacuum without all filters installed and completely dry.

Regulatory Information

This appliance complies with FCC Part 15 for Class B digital devices. Copyright © SharkNinja Operating LLC. Shark, Rotator, and Anti-Allergen Complete Seal are trademarks of SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck plug connection; try different outlet; ensure power switch is on.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and nozzle for blockages; clean filters.
Brushroll not spinningBrushroll on/off switch/clogEnsure brushroll switch is on; clear debris from brushroll ends; check for obstructions.
Vacuum is difficult to pushFloor setting/brushrollAdjust floor selector to correct height; turn brushroll off for hard floors.
Dust cup not attachingMisaligned/fullEnsure cup is aligned properly; empty if overfilled; check for debris in seal area.

Reset: Unplug for 60 seconds, then plug back in.

Service: 1-800-798-7398; www.sharkclean.com

Shark Rotator Pet Plus NV255 Vacuum Cleaner Manual © - All Rights Reserved 2025