Shark ROTATOR NV500 SERIES Vacuum Cleaner Manual

The Shark ROTATOR NV500 SERIES is a versatile upright vacuum cleaner featuring Lift-Away technology, DuoClean floor nozzle, Anti-Allergen Complete Seal, LED headlights, and a variety of attachments for whole-home cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Lift-Away Mode 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body, DuoClean floor nozzle, Lift-Away canister, wand, hose, and accessory tools.

FeatureDescription
DuoClean Floor NozzleCombines bristle brush and soft roller for carpets and hard floors
Lift-Away TechnologyDetachable canister for portable above-floor cleaning
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Powerful SuctionAdjustable suction settings for different surfaces
Swivel SteeringManeuvers easily around furniture and obstacles
Large Capacity Dust CupEasy-to-empty, washable dust cup
Multi-Attachment KitIncludes crevice tool, dusting brush, pet power brush, and upholstery tool
HEPA FilterCaptures fine particles and allergens
On-Board StorageConvenient storage for hose and attachments

Assembly & Setup

Unpack and inspect all components. Assemble on a flat, stable surface.

  1. Attach the wand: Insert the wand into the vacuum body until it clicks into place.
  2. Connect the hose: Attach the hose to the wand and the vacuum body.
  3. Install the floor nozzle: Align the nozzle with the wand and push until it clicks.
  4. Attach accessories: Store attachments on the onboard caddy.
  5. Plug into a standard 120V AC outlet.

WARNING! Ensure all connections are secure before use. Keep fingers away from moving parts.

First-Time Use

Power on the vacuum; adjust settings for your cleaning needs.

  1. Select surface setting: Use the dial on the floor nozzle for carpets or hard floors.
  2. Adjust suction power: Use the suction control slider for delicate areas or deep cleaning.
  3. Engage brush roll: Ensure the brush roll is on for carpets; turn off for hard floors or area rugs.
  4. Empty dust cup: Check and empty the dust cup before first use if needed.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from brush roll.

Specifications

Controls and Settings

Main controls located on the handle and body. Handle: POWER button, suction control slider. Body: Lift-Away release button, dust cup release, brush roll switch.

Floor Nozzle: Surface dial (Carpet/Hard Floor), LED lights. Settings: Suction power (Low/High), brush roll on/off, Lift-Away mode activation.

Maintenance indicators: Filter check light, brush roll indicator. Use settings based on floor type: Carpet setting for deep cleaning, hard floor setting for bare floors and area rugs.

Using Attachments

Accessories for above-floor cleaning: Crevice tool, dusting brush, pet power brush, upholstery tool.

  1. Detach the hose: Press the hose release button and pull the hose from the wand.
  2. Select attachment: Insert the desired tool into the hose end.
  3. Clean above-floor areas: Use the pet brush for pet hair, crevice tool for tight spaces, etc.
  4. Return to upright mode: Reattach the hose to the wand when finished.

Tip: Store attachments on the onboard caddy for easy access.

Lift-Away Mode

Portable cleaning for stairs, furniture, and above-floor areas.

  1. Activate Lift-Away: Press the release button on the vacuum body and lift the canister away.
  2. Use hose and wand: Attach desired tool to the hose or wand for targeted cleaning.
  3. Clean stairs and upholstery: Lightweight canister allows easy portability.
  4. Return to upright: Place the canister back onto the floor nozzle until it clicks.

WARNING! Ensure the canister is securely locked in upright mode before vacuuming floors.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press the release button and empty after each use.
  2. Clean filters: Wash foam and felt filters every 3 months; replace HEPA filter annually.
  3. Clear brush roll: Remove hair and debris from the brush roll regularly.
  4. Check for clogs: Inspect hose, wand, and nozzle for blockages if suction decreases.
  5. Store properly: Wrap cord around cord hooks; store in a dry place.

CAUTION! Unplug vacuum before maintenance. Do not use damaged filters or brush rolls.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup or clogEmpty dust cup; check hose, wand, and nozzle for blockages.
Brush roll not spinningHair/debris wrap or clogTurn off and unplug; clear brush roll of obstructions.
Vacuum won't turn onPower connectionEnsure plug is securely in outlet; check household circuit breaker.
Lift-Away not detachingRelease button not engagedPress release button firmly and lift canister straight up.
Unusual noiseForeign object in brush roll or motorTurn off immediately; inspect for and remove any objects.

Reset: Unplug for 60 seconds, then plug back in.

Service: 1-800-798-7398; sharkclean.com

Shark ROTATOR NV500 SERIES Vacuum Cleaner Manual © - All Rights Reserved 2025