Shark ROTATOR NV401 Series Vacuum Cleaner Manual

The Shark ROTATOR NV401 Series is a versatile upright vacuum cleaner featuring Lift-Away technology, DuoClean floor nozzle, Anti-Allergen Complete Seal, Advanced Swivel Steering, and a variety of attachments for whole-home cleaning. This manual covers safety, features, assembly, operation, maintenance, troubleshooting, and warranty information.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Lift-Away pod, DuoClean floor nozzle, Advanced Swivel Steering handle, dust cup, HEPA filter, and accessory storage caddy.

FeatureDescription
Lift-Away TechnologyDetachable pod for portable cleaning above floors
DuoClean Floor NozzleCombines bristle brush and soft roller for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
Advanced Swivel SteeringManeuvers easily around furniture and obstacles
LED Lights on NozzleIlluminates dark areas under furniture
Large Capacity Dust CupEasy-empty container with no bags required
HEPA FilterCaptures fine particles for improved air quality
Accessory Storage CaddyHolds all attachments on the vacuum body
Power SwitchTurns vacuum on/off
Brushroll ControlEnables/disables brushroll for delicate rugs

Assembly & Setup

Unpack all components and inspect for damage. Assemble on a flat, stable surface.

  1. Attach the handle: Insert the handle into the main body until it clicks securely.
  2. Connect the floor nozzle: Align the nozzle with the swivel neck and push until it locks.
  3. Install the dust cup: Slide the dust cup into the designated slot on the main body.
  4. Insert the HEPA filter: Place the filter into the filter compartment and close the cover.
  5. Store attachments: Place the crevice tool, dusting brush, and upholstery tool into the storage caddy.

WARNING! Ensure all parts are securely connected before use. Do not force connections.

First-Time Use

Before first use, fully charge if cordless model, or plug in corded model.

  1. Check power source: Ensure electrical outlet is grounded and matches vacuum requirements.
  2. Select cleaning mode: For carpets, ensure brushroll is ON. For hard floors, brushroll can be ON or OFF.
  3. Adjust height setting: Use the dial on the floor nozzle to match floor type (low pile, high pile, hard floor).
  4. Test vacuum: Turn on and verify suction and brushroll operation.
  5. Empty dust cup: After initial use, empty dust cup to ensure optimal performance.

CAUTION! Keep hair, loose clothing, and fingers away from moving parts and openings.

Specifications

Controls and Settings

Main controls located on handle and body. Handle: Power switch, brushroll on/off button. Body: Lift-Away release button, dust cup release, height adjustment dial.

Settings: Power ON/OFF, Brushroll ON/OFF (for delicate rugs), Height adjustment (low pile, high pile, hard floor), Suction control (if equipped).

Lift-Away mode: Press release button to detach pod for handheld cleaning. Accessory use: Attach tools to hose or handle for above-floor cleaning.

Using Attachments

Attachments stored on caddy; connect to hose or handle for specific tasks.

  1. Detach hose: Press hose release button and pull hose from dock.
  2. Connect tool: Insert tool end into hose or handle until it clicks.
  3. Select cleaning mode: For dusting, use dusting brush; for tight spaces, use crevice tool.
  4. Return attachment: Detach and store in caddy after use.

Tip: Ensure attachments are securely connected to prevent air leaks.

Cleaning Modes

Three primary modes: Upright, Lift-Away, and Handheld.

  1. Upright mode: Use for large carpeted and hard floor areas. Engage brushroll for carpets.
  2. Lift-Away mode: Detach pod for stairs, furniture, and above-floor cleaning. Use with hose and tools.
  3. Handheld mode: Remove pod from Lift-Away base for spot cleaning and tight spaces.
  4. Brushroll control: Turn OFF for delicate rugs or hard floors to prevent scattering debris.
  5. Height adjustment: Adjust floor nozzle height to match carpet pile for optimal cleaning.

WARNING! Do not use vacuum to pick up liquids, flammable materials, or sharp objects.

Maintenance & Care

Regular maintenance ensures optimal performance and longevity.

  1. Empty dust cup: Press release button, remove cup, and empty into trash. Replace securely.
  2. Clean filters: Remove and tap HEPA filter over trash monthly. Rinse foam filter (if equipped) under cold water every 3 months; air dry completely before reinstalling.
  3. Check brushroll: Regularly remove hair and debris wrapped around brushroll. Use scissors if necessary.
  4. Inspect hose and nozzles: Clear any blockages with a long, flexible object.
  5. Store properly: Wind cord around cord hooks; store in a dry, cool place.

CAUTION! Unplug vacuum before performing any maintenance. Do not use damaged parts.

Regulatory Information

This appliance complies with FCC Part 15 Subpart B for Class B digital devices. Operation is subject to conditions that it does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark, ROTATOR, DuoClean, and Lift-Away are trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup, clogged filter or hoseEmpty dust cup; check and clean filters; clear hose blockage.
Brushroll not spinningObstruction, belt damage, mode settingClear debris from brushroll; check belt; ensure brushroll is ON.
Vacuum won't turn onPower source, switch, cord damageCheck outlet and plug; ensure power switch is ON; inspect cord for damage.
Loud noise or odorBlockage, motor issue, foreign objectTurn off immediately; check for and remove blockage; contact service if persistent.
Vacuum tips over easilyIncorrect height setting, overloaded caddyAdjust height dial; remove excess attachments from storage caddy.

Reset: Unplug for 60 seconds, then restart. Check all connections and filters.

Service: 1-800-798-7398; sharkclean.com

Shark ROTATOR NV401 Series Vacuum Cleaner Manual © - All Rights Reserved 2025