The Shark ROTATOR NV401 Series is a versatile upright vacuum cleaner featuring Lift-Away technology, DuoClean floor nozzle, Anti-Allergen Complete Seal, Advanced Swivel Steering, and a variety of attachments for whole-home cleaning. This manual covers safety, features, assembly, operation, maintenance, troubleshooting, and warranty information.
Key components: Main vacuum body with motor, Lift-Away pod, DuoClean floor nozzle, Advanced Swivel Steering handle, dust cup, HEPA filter, and accessory storage caddy.
| Feature | Description |
|---|---|
| Lift-Away Technology | Detachable pod for portable cleaning above floors |
| DuoClean Floor Nozzle | Combines bristle brush and soft roller for carpets and hard floors |
| Anti-Allergen Complete Seal | Traps 99.9% of dust and allergens inside the vacuum |
| Advanced Swivel Steering | Maneuvers easily around furniture and obstacles |
| LED Lights on Nozzle | Illuminates dark areas under furniture |
| Large Capacity Dust Cup | Easy-empty container with no bags required |
| HEPA Filter | Captures fine particles for improved air quality |
| Accessory Storage Caddy | Holds all attachments on the vacuum body |
| Power Switch | Turns vacuum on/off |
| Brushroll Control | Enables/disables brushroll for delicate rugs |
Unpack all components and inspect for damage. Assemble on a flat, stable surface.
WARNING! Ensure all parts are securely connected before use. Do not force connections.
Before first use, fully charge if cordless model, or plug in corded model.
CAUTION! Keep hair, loose clothing, and fingers away from moving parts and openings.
Main controls located on handle and body. Handle: Power switch, brushroll on/off button. Body: Lift-Away release button, dust cup release, height adjustment dial.
Settings: Power ON/OFF, Brushroll ON/OFF (for delicate rugs), Height adjustment (low pile, high pile, hard floor), Suction control (if equipped).
Lift-Away mode: Press release button to detach pod for handheld cleaning. Accessory use: Attach tools to hose or handle for above-floor cleaning.
Attachments stored on caddy; connect to hose or handle for specific tasks.
Tip: Ensure attachments are securely connected to prevent air leaks.
Three primary modes: Upright, Lift-Away, and Handheld.
WARNING! Do not use vacuum to pick up liquids, flammable materials, or sharp objects.
Regular maintenance ensures optimal performance and longevity.
CAUTION! Unplug vacuum before performing any maintenance. Do not use damaged parts.
This appliance complies with FCC Part 15 Subpart B for Class B digital devices. Operation is subject to conditions that it does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark, ROTATOR, DuoClean, and Lift-Away are trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Loss of suction | Full dust cup, clogged filter or hose | Empty dust cup; check and clean filters; clear hose blockage. |
| Brushroll not spinning | Obstruction, belt damage, mode setting | Clear debris from brushroll; check belt; ensure brushroll is ON. |
| Vacuum won't turn on | Power source, switch, cord damage | Check outlet and plug; ensure power switch is ON; inspect cord for damage. |
| Loud noise or odor | Blockage, motor issue, foreign object | Turn off immediately; check for and remove blockage; contact service if persistent. |
| Vacuum tips over easily | Incorrect height setting, overloaded caddy | Adjust height dial; remove excess attachments from storage caddy. |
Reset: Unplug for 60 seconds, then restart. Check all connections and filters.
Service: 1-800-798-7398; sharkclean.com