Shark Rocket ZS352 Vacuum Cleaner Manual

The Shark Rocket ZS352 is a lightweight, corded stick vacuum with HyperVelocity suction technology, a motorized brush roll for carpets and hard floors, a large-capacity dust cup, and versatile cleaning attachments. It features multiple cleaning modes, a swivel steering head for maneuverability, and a washable filter system. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Modes 6. Using Attachments 7. Cleaning & Maintenance 8. Storage & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Handle with controls, Motorized brush roll, Dust cup with release, Wand, Hose, and various cleaning attachments.

FeatureDescription
HyperVelocity SuctionPowerful suction for deep cleaning on multiple surfaces
Motorized Brush RollAutomatically adjusts between carpets and hard floors
Swivel SteeringAllows for easy maneuvering around furniture and obstacles
Large Dust CupEasy-to-empty, no bags required
Washable FilterCan be rinsed and reused for maintenance savings
Cleaning ModesIncludes floor, above-floor, and handheld modes
AttachmentsComes with crevice tool, dusting brush, and upholstery tool
Lightweight DesignEasy to carry and use for extended periods
Corded PowerPlug-in operation for consistent power
Wand ReleaseQuick-release button for converting to handheld vacuum

Assembly & Setup

Unpack all parts and inspect for damage. Assemble before first use.

  1. Attach the wand: Insert the wand into the main vacuum body until it clicks securely.
  2. Connect the hose: Attach the hose to the wand and the main body ports.
  3. Install attachments: Store attachments on the provided caddy or connect as needed.
  4. Plug into a standard 120V AC outlet.

WARNING! Ensure the vacuum is unplugged during assembly. Do not force parts together.

First-Time Use

Before cleaning, perform a quick setup check.

  1. Check brush roll: Ensure it rotates freely and is free of obstructions.
  2. Empty dust cup: Even if new, confirm it is empty and properly seated.
  3. Select mode: Use the handle controls to choose floor or above-floor cleaning.
  4. Test suction: On a small area to ensure proper operation.

CAUTION! Keep hair, loose clothing, and fingers away from brush roll and openings.

Specifications

Controls and Modes

Main controls located on the handle. Power button turns vacuum on/off. Mode selector switches between floor cleaning and above-floor/handheld use.

Cleaning Modes: Floor Mode (for carpets and hard floors), Above-Floor Mode (for wand and hose with attachments), Handheld Mode (detach wand for portable cleaning).

Brush Roll Indicator: Light may indicate if brush roll is clogged or stopped. Suction Control: Some models feature adjustable suction power via a slider on the handle.

Using Attachments

Attach tools directly to the hose or wand for specialized cleaning.

  1. Crevice Tool: For tight spaces, corners, and between cushions.
  2. Dusting Brush: For delicate surfaces, shelves, and blinds.
  3. Upholstery Tool: For sofas, chairs, and stairs.
  4. Motorized Pet Tool (if included): For pet hair on furniture and carpets.

Tip: Ensure the vacuum is turned off when switching attachments.

Cleaning & Maintenance

Regular maintenance ensures optimal performance.

  1. Empty Dust Cup: Press release button, remove cup, and empty debris into trash. Do not overfill.
  2. Clean Filters: Remove foam and felt filters every month (or as needed). Rinse with water and air dry completely for 24 hours before reinstalling.
  3. Clear Brush Roll: Turn off and unplug. Use scissors or the cleaning tool to remove hair and fibers wrapped around the roll.
  4. Check Hose and Wand: Remove blockages if suction is reduced.

WARNING! Always unplug the vacuum before performing any maintenance. Filters must be completely dry before reinsertion.

Storage & Care

Store in a cool, dry place. Use the wall mount (if included) to save floor space. Wrap the power cord around the cord hooks.

CAUTION! Do not store the vacuum with a wet filter. Keep away from heat sources and water.

Regulatory Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that it does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark and Rocket are registered trademarks. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onNot plugged in / Power issueCheck power outlet and cord connection. Ensure power switch is ON.
Loss of suctionFull dust cup / ClogEmpty dust cup. Check hose, wand, and nozzle for blockages.
Brush roll not spinningClogged / Object stuckTurn off and unplug. Clear debris from brush roll ends.
Vacuum overheatsFilter clogged / BlockageClean filters. Check for clogs in air path. Let unit cool for 60 minutes.
Unusual noiseForeign object / Loose partTurn off immediately. Inspect for and remove any foreign objects.

Reset: Unplug for 60 minutes to reset thermal protector if unit overheats.

Service: 1-800-798-7398; sharkclean.com

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