Shark Rocket Zero-M ZS352 Vacuum Cleaner Manual

The Shark Rocket Zero-M ZS352 is a lightweight, corded stick vacuum with Zero-M self-cleaning brushroll technology, DuoClean power fins, and a versatile design for cleaning carpets and hard floors. It features multiple cleaning modes, a large dust cup, washable filters, and various attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Modes 6. Using Attachments 7. Cleaning & Maintenance 8. Emptying the Dust Cup 9. Care & Storage 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Motorized floor nozzle with Zero-M brushroll, Handheld vacuum unit, Dust cup with emptying mechanism, Washable filters, Crevice tool, Upholstery tool, Duster crevice tool, Power cord with storage hooks.

FeatureDescription
Zero-M Self-Cleaning BrushrollAutomatically removes hair wrap during use
DuoClean Power FinsDual brushrolls for carpets and hard floors
Large Dust CupEasy-empty, no-touch dirt disposal
Washable FiltersFoam and felt filters; wash every 3 months
Cleaning ModesFloor, Handheld, Above-Floor modes
AttachmentsCrevice tool, upholstery tool, duster crevice tool
Power Cord25-foot cord with wrap-around storage
LED LightsOn nozzle to illuminate dark areas
Lightweight DesignUnder 10 lbs for easy portability
Wand ReleaseQuick-release button for converting to handheld

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach wand: Insert wand into floor nozzle until it clicks.
  2. Connect handheld unit: Insert handheld unit into top of wand until secure.
  3. Install filters: Ensure foam and felt filters are properly seated in dust cup.
  4. Attach hose (if applicable): For above-floor cleaning, connect hose to handheld unit.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Do not force connections.

First-Time Use

Plug in vacuum; select appropriate cleaning mode.

  1. Select floor type: Use floor mode for carpets; hard floor mode for tiles/wood.
  2. Adjust suction: Use power switch (if available) for high/low suction.
  3. Begin cleaning: Push vacuum forward and back in slow, overlapping strokes.
  4. Use attachments: For above-floor cleaning, detach handheld unit and attach tools.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Controls and Modes

Power switch: On/Off button on handheld unit. Mode selector: Switch between floor and handheld modes.

Floor Mode: For carpets and hard floors; uses motorized brushroll. Handheld Mode: Detach handheld unit for above-floor cleaning. Suction Control: Some models have high/low settings.

LED indicators: Lights on nozzle indicate power and brushroll operation. Wand release: Press button to separate wand from floor nozzle.

Using Attachments

Attach tools to handheld unit for specialized cleaning.

  1. Detach handheld unit: Press wand release button and lift off.
  2. Select tool: Crevice tool for tight spaces; upholstery tool for furniture; duster for surfaces.
  3. Attach tool: Push onto handheld unit nozzle until secure.
  4. Clean: Use tool on desired surfaces; move slowly for effective suction.

Tip: Ensure vacuum is on and attachments are securely connected before use.

Cleaning & Maintenance

Regular maintenance ensures optimal performance.

  1. Empty dust cup: When full or after each use (see section 9).
  2. Clean brushroll: Remove debris and hair from brushroll monthly.
  3. Wash filters: Rinse foam and felt filters every 3 months; air dry completely.
  4. Check for blockages: Inspect hose, wand, and nozzles for clogs.
  5. Inspect power cord: Ensure cord is undamaged; store properly.

WARNING! Unplug vacuum before performing any maintenance. Do not use damaged parts.

Emptying the Dust Cup

No-touch emptying mechanism for hygienic disposal.

  1. Turn off and unplug vacuum.
  2. Hold dust cup over trash can.
  3. Press empty button: Bottom of dust cup opens; dirt falls out.
  4. Close dust cup: Ensure it clicks shut before reuse.
  5. Optional: Wipe interior with dry cloth if needed.

CAUTION! Do not use water or liquids to clean dust cup interior.

Care & Storage

Store in a dry, cool place. Wrap cord around storage hooks.

CAUTION! Do not store vacuum with wet filters or in damp areas. Keep away from heat sources.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck plug connection; try different outlet; ensure power switch is on.
Loss of suctionFull dust cup/clogEmpty dust cup; check for blockages in hose, wand, or nozzle.
Brushroll not spinningDebris/hair wrapTurn off and unplug; remove debris from brushroll; ensure it rotates freely.
OverheatingClogged filters/full dust cupClean filters; empty dust cup; let vacuum cool for 45 minutes.
Unusual noiseForeign object in brushroll or hoseTurn off immediately; inspect for and remove foreign objects.

Reset: Unplug for 45 minutes if overheating occurs.

Service: 1-800-798-7398; sharkclean.com

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