Shark ROCKET WZ250RD Vacuum Cleaner Manual

The Shark ROCKET WZ250RD is a lightweight, corded stick vacuum cleaner with DuoClean technology, featuring a motorized brush roll for carpets and a soft brush roll for hard floors. It includes a handheld pod for above-floor cleaning, various attachments, a large-capacity dust cup, and advanced swivel steering. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean brush roll, Handheld pod, Dust cup with empty button, Power cord, Swivel steering handle, Various cleaning attachments.

FeatureDescription
DuoClean TechnologyCombines motorized brush roll for carpets and soft brush roll for hard floors
Handheld PodDetaches for above-floor cleaning and use with attachments
Large Dust CupEasy-empty dust cup with one-touch release button
Swivel SteeringManeuvers easily around furniture and obstacles
Power CordLong cord for extended reach without changing outlets
Cleaning AttachmentsIncludes crevice tool, dusting brush, and upholstery tool
ON/OFF SwitchControls power to the vacuum
Brush Roll ControlSwitch to turn brush roll on/off for different surfaces
Floor/Carpet SwitchAdjusts suction power for different floor types
Wand Release ButtonReleases wand for handheld mode

Assembly & Setup

Unpack and inspect all contents. Assemble according to instructions.

  1. Attach wand to main body: Insert wand into socket until it clicks securely.
  2. Connect handheld pod: Attach pod to top of wand until it locks in place.
  3. Install dust cup: Ensure dust cup is properly seated and locked.
  4. Attach cleaning tool: Select desired attachment and push onto end of wand or handheld pod.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Check all connections are secure before use.

First-Time Use

Plug in vacuum; turn on power switch.

  1. Select floor type: Use floor/carpet switch to match surface being cleaned.
  2. Adjust brush roll: Turn brush roll on for carpets, off for hard floors or delicate rugs.
  3. Begin cleaning: Push vacuum forward and back in overlapping strokes.
  4. Empty dust cup: Press empty button when cup is full or after each use.

CAUTION! Keep hair, loose clothing, and fingers away from brush roll and openings.

Specifications

Controls and Settings

Main controls located on handle and body. Handle: ON/OFF switch, floor/carpet selector. Body: Brush roll on/off switch, wand release button.

Settings: Floor mode (for hard floors/low-pile carpets), Carpet mode (for medium/high-pile carpets). Brush Roll: ON for agitating carpets, OFF for hard floors/delicate surfaces. Handheld Mode: Detach pod for above-floor cleaning with attachments.

Using Attachments

Attachments connect to handheld pod or wand end.

  1. Detach handheld pod: Press release button and lift pod off wand.
  2. Select attachment: Choose crevice tool, dusting brush, or upholstery tool.
  3. Connect attachment: Push onto end of handheld pod until it clicks.
  4. Turn on power: Use ON/OFF switch on pod.
  5. Clean: Use attachment for targeted cleaning of furniture, stairs, corners, etc.

Tip: Ensure vacuum is turned off when changing attachments.

Cleaning Modes

Vacuum offers multiple cleaning configurations.

  1. Full-size mode: Wand attached to body for floor cleaning.
  2. Under-furniture mode: Bend wand to clean under low-clearance furniture.
  3. Handheld mode: Pod detached for above-floor cleaning.
  4. Stair cleaning: Use handheld pod with appropriate attachment.
  5. Auto-adjust: DuoClean automatically adjusts to floor transitions.

WARNING! Do not use vacuum to pick up liquids, flammable materials, or sharp objects.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press empty button after each use or when full.
  2. Clean filters: Remove and rinse foam and felt filters monthly; air dry completely.
  3. Clear brush roll: Remove tangled hair and debris from brush roll regularly.
  4. Check for blockages: Inspect hose, wand, and attachments if suction decreases.
  5. Store properly: Wrap cord around cord hooks; store in dry area.

CAUTION! Unplug vacuum before performing any maintenance. Ensure all parts are completely dry before reassembly.

Regulatory Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that it does not cause harmful interference. Copyright © SharkNinja Operating LLC. All rights reserved. SHARK and ROCKET are registered trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower source/switchCheck outlet; ensure power cord is plugged in; turn ON/OFF switch to ON.
Loss of suctionFull dust cup/blockageEmpty dust cup; check hose, wand, and attachments for blockages; clean filters.
Brush roll not spinningTangled debris/switchTurn off and unplug; clear brush roll of hair and debris; ensure brush roll switch is ON.
Vacuum is difficult to pushBrush roll setting/heightTurn brush roll OFF for hard floors; check for proper floor setting.
Handheld pod won't detachRelease button not pressedPress and hold wand release button while lifting pod off.

Reset: Unplug vacuum for 10 minutes if motor overheats.

Service: 1-800-798-7398; sharkclean.com

Shark ROCKET WZ250RD Vacuum Cleaner Manual © - All Rights Reserved 2025