Shark ROCKET WZ250 Vacuum Cleaner Manual

The Shark ROCKET WZ250 is a lightweight, corded stick vacuum cleaner featuring DuoClean PowerFins technology, Anti-Allergen Complete Seal, LED headlights, a motorized pet power brush, multiple cleaning modes, and a detachable pod for handheld cleaning. It includes various attachments for versatile cleaning on carpets, hard floors, and above-floor surfaces. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean PowerFins brushroll, detachable handheld pod, wand, motorized pet power brush, crevice tool, dusting brush, upholstery tool, and wall mount.

FeatureDescription
DuoClean PowerFinsDual brushroll system for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED headlightsIlluminates debris under furniture and in dark areas
Motorized pet power brushRemoves embedded pet hair from carpets and upholstery
Detachable handheld podConverts to a portable vacuum for above-floor cleaning
Cleaning modesHard floor, carpet, and handheld modes
POWER buttonTurns vacuum on/off
Mode selectorSwitches between hard floor and carpet settings
Release buttonsDetach wand and handheld pod
Dust cup releaseEmpties collected debris

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

  1. Attach wand: Insert wand into main vacuum body until it clicks.
  2. Attach floor nozzle: Connect floor nozzle to wand until secure.
  3. Install wall mount: Use included screws to mount on wall for storage.
  4. Plug into AC power: Use provided power cord; ensure outlet is grounded.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from brushroll during operation.

First-Time Use

Plug in vacuum; select appropriate cleaning mode.

  1. Select floor type: Use mode selector for hard floor or carpet.
  2. Power on: Press POWER button; LED lights will illuminate.
  3. Begin cleaning: Push vacuum forward and back in slow, overlapping strokes.
  4. Empty dust cup: Press release button to detach and empty after use.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep cord away from brushroll.

Specifications

Controls and Settings

Main controls located on vacuum body. POWER button: Turns vacuum on/off. Mode selector: Switch between hard floor (lower suction) and carpet (higher suction). Release buttons: Detach wand and handheld pod. Dust cup release: Empty debris.

LED Indicators: Lights illuminate when powered on; indicate brushroll operation.

Attachments: Motorized pet power brush for pet hair; crevice tool for tight spaces; dusting brush for surfaces; upholstery tool for furniture. Handheld mode: Detach pod and attach desired tool for above-floor cleaning.

Using Attachments

Attach tools to wand or handheld pod for specialized cleaning.

  1. Turn off and unplug vacuum before changing attachments.
  2. Select tool: Align attachment with wand or pod until it clicks.
  3. Power on: Press POWER to begin cleaning with attachment.
  4. Detach: Press release button to remove tool.

Tip: Use motorized pet power brush on carpets and upholstery for pet hair removal.

Cleaning Modes

Two main modes for different floor types.

  1. Hard Floor Mode: Lower suction and brushroll speed for debris pickup on hard surfaces.
  2. Carpet Mode: Higher suction and brushroll agitation for deep carpet cleaning.
  3. Handheld Mode: Detach pod for stairs, furniture, and cars.
  4. Motorized Brush: Engage for pet hair and embedded dirt.

WARNING! Do not use hard floor mode on carpets; may reduce cleaning performance.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup after each use: Press release, empty debris into trash.
  2. Clean filters monthly: Rinse foam and felt filter under cold water; air dry 24 hours.
  3. Clear brushroll: Remove hair and debris from brushroll regularly.
  4. Check for blockages: Inspect wand, nozzle, and attachments if suction decreases.

CAUTION! Unplug before maintenance. Do not use damaged filters or brushroll.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck plug connection; try different outlet; ensure POWER is pressed.
Loss of suctionFull dust cup/blockageEmpty dust cup; check hose, wand, and nozzle for obstructions.
Brushroll not spinningDebris entanglementUnplug and remove debris from brushroll; ensure mode is set to carpet.
OverheatingFilter cloggedClean filters; allow vacuum to cool for 60 minutes.
LED lights not workingPower issueCheck power source; if vacuum runs but lights don't, contact support.

Reset: Unplug for 60 minutes to reset thermal cutoff.

Service: 1-800-798-7398; sharkclean.com

Shark ROCKET WZ250 Vacuum Cleaner Manual © - All Rights Reserved 2025