Shark Rocket QS370Q Series Vacuum Cleaner Manual

The Shark Rocket QS370Q Series is a lightweight, corded stick vacuum cleaner featuring DuoClean PowerFins technology, Anti-Allergen Complete Seal, LED headlights, a motorized pet tool, and a handheld pod for above-floor cleaning. It offers powerful suction, versatile cleaning modes (floor, carpet, handheld), and easy-empty dust cup. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Attachments & Accessories 7. Cleaning Modes 8. Maintenance & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: DuoClean PowerFins floor nozzle, Anti-Allergen Complete Seal system, LED headlights, handheld pod, motorized pet tool, crevice tool, dusting brush, and wall mount.

FeatureDescription
DuoClean PowerFinsCombines bristle brush and soft roller for debris pickup on all floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED headlightsIlluminates hidden debris under furniture
Handheld podConverts to portable vacuum for above-floor cleaning
Motorized pet toolRemoves embedded pet hair from upholstery and carpets
Crevice toolCleans tight spaces and corners
Dusting brushGentle cleaning for delicate surfaces
Wall mountFor convenient storage and charging (if cordless model)
Easy-empty dust cupOne-touch release for mess-free disposal
Power cord25-foot cord for extended reach

Assembly & Setup

Unpack and inspect all contents. Ensure all parts are present.

  1. Attach handle: Insert handle into main body until it clicks securely.
  2. Connect floor nozzle: Align nozzle with vacuum body and push until it locks.
  3. Install accessories: Store crevice tool and dusting brush on onboard caddy.
  4. Plug into power outlet: Use the 25-foot power cord; avoid stretching.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from moving parts.

First-Time Use

Plug in vacuum; select appropriate cleaning mode.

  1. Select floor setting: Use floor/carpet switch on nozzle for surface type.
  2. Turn on power: Press power button on handle; LED lights will illuminate.
  3. Begin cleaning: Push vacuum forward and back in overlapping strokes.
  4. Empty dust cup: Press release button when full; dispose of debris.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing clear of brush roll.

Specifications

Controls and Settings

Power button: On/off control on handle. Floor/Carpet switch: Adjusts brush roll height. Handle release: Converts to handheld mode. Dust cup release: Button for emptying.

LED Indicators: Power on (blue), brush roll jam (red).

Cleaning modes: Floor (hard surfaces), Carpet (medium-pile), Handheld (above-floor). Maintenance: Filter check indicator, brush roll access button.

Attachments & Accessories

Motorized pet tool: Connects to handheld pod for pet hair. Crevice tool: For edges and tight spaces. Dusting brush: For shelves and blinds.

  1. Turn off vacuum before changing attachments.
  2. Align attachment with port and push until click.
  3. Select handheld mode by pressing release button on handle.

Tip: Use motorized pet tool on upholstery and stairs for best results.

Cleaning Modes

Supports floor, carpet, and handheld cleaning.

  1. Floor mode: Switch to floor setting for hard surfaces.
  2. Carpet mode: Switch to carpet setting for rugs and carpets.
  3. Handheld mode: Detach pod and attach tool for above-floor cleaning.
  4. Under furniture: Use LED lights to see hidden debris.
  5. Stairs: Use handheld mode with pet tool or crevice tool.
  6. Quick release: Empty dust cup after each use for optimal suction.

WARNING! Do not use on wet surfaces. Avoid vacuuming cords or sharp objects.

Maintenance & Care

Unplug before maintenance. Clean filters monthly; check brush roll for tangles.

  1. Empty dust cup: Press release button; empty into trash.
  2. Clean filters: Rinse foam and felt filters under water; air dry 24 hours.
  3. Clear brush roll: Remove debris from brush roll with scissors.
  4. Inspect hose: Check for clogs in hose and nozzle.

CAUTION! Do not use vacuum without filters. Ensure all parts are completely dry before reassembly.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup or clogEmpty dust cup; check hose and nozzle for blockages.
Brush roll not spinningTangled debris or jamTurn off and unplug; clear hair and strings from brush roll.
Vacuum won't turn onPower cord or outlet issueCheck power cord connection; try different outlet.
OverheatingClogged filter or full dust cupClean filters; empty dust cup; allow vacuum to cool.
LED lights not workingPower issue or bulb failureEnsure vacuum is on; contact support if lights fail.

Reset: Unplug for 60 seconds; plug back in.

Service: 1-800-798-7398; sharkclean.com

Shark Rocket QS370Q Series Vacuum Cleaner Manual © - All Rights Reserved 2025