Shark Rocket HV384Q Series Vacuum Cleaner Manual

The Shark Rocket HV384Q Series is a lightweight, corded stick vacuum with DuoClean technology, Anti-Allergen Complete Seal, and a detachable pod for portable hand vacuum use. It features multiple cleaning modes (floor, above-floor, handheld), a large dust cup capacity, washable filters, and various attachments for versatile cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Modes 6. Attachments & Accessories 7. Cleaning Operations 8. Maintenance & Care 9. Storage & Safety 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Detachable handheld pod, Dust cup with lid, Floor nozzle with brushroll, Crevice tool, Upholstery tool, Duster crevice tool, Power cord, Wall mount.

Feature	Description
DuoClean Technology	Dual brushrolls for large debris and fine dust on hard floors and carpets
Anti-Allergen Complete Seal	Traps 99.9% of dust and allergens inside the vacuum
Lightweight & Corded	Easy to carry; powered by household outlet
Detachable Pod	Converts to a portable hand vacuum for above-floor cleaning
Large Dust Cup	Easy-empty dust cup with no bags required
Washable Filters	Foam and felt filters can be rinsed and reused
Multi-Surface Cleaning	Adjusts automatically from carpets to hard floors
Attachments Included	Crevice tool, upholstery tool, duster crevice tool
Power Switch	Turns vacuum on/off
Brushroll Control	On/off switch for brushroll rotation

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

Attach floor nozzle: Insert nozzle into vacuum body until it clicks.
Install handheld pod: Ensure pod is securely attached to main body.
Insert filters: Place foam filter over felt filter inside dust cup lid.
Attach accessories: Store crevice tool, upholstery tool on provided clips.
Mount wall bracket (optional): Secure to wall for convenient storage.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Plug into a standard 120V outlet; turn on power switch.

Select cleaning mode: Use as stick vacuum for floors or detach pod for handheld cleaning.
Adjust brushroll: Turn brushroll ON for carpets, OFF for hard floors or delicate rugs.
Empty dust cup: Press release button to remove and empty when full.
Clean filters: Rinse foam and felt filters monthly under cold water.

CAUTION! Do not use vacuum without filters installed. Keep cord away from rotating brushroll.

Specifications

Model: Shark Rocket HV384Q Series.
Type: Corded stick vacuum with handheld pod.
Technology: DuoClean, Anti-Allergen Complete Seal.
Dust Cup Capacity: 0.5 dry quarts.
Filters: Washable foam and felt filters.
Attachments: Crevice tool, upholstery tool, duster crevice tool.
Cord Length: 25 feet.
Power Source: 120V AC, 60Hz.
Weight: Approximately 8.5 lbs.

Controls and Modes

Power switch on main body. Brushroll switch on floor nozzle. Detachable pod release button.

Cleaning Modes: Stick mode for floors, Handheld mode for above-floor surfaces.

Brushroll Control: ON for carpets (agitates fibers), OFF for hard floors or delicate area rugs. Dust Cup Release: Button on back of vacuum to empty debris. Filter Access: Twist lid to remove and access filters. Attachment Storage: Clips on vacuum body hold tools.

Attachments & Accessories

Crevice tool: For tight spaces, corners, between cushions. Upholstery tool: For sofas, chairs, stairs. Duster crevice tool: Combines soft dusting brush and crevice tool.

Turn off vacuum before changing attachments.
Insert tool into handheld pod or floor nozzle end.
Select appropriate tool for surface (e.g., crevice tool for edges).

Tip: Store attachments on vacuum clips for easy access during cleaning.

Cleaning Operations

Supports cleaning on carpets, hard floors, above-floor surfaces.

Stick vacuum mode: Attach floor nozzle; glide over floors; vacuum moves forward and back.
Handheld mode: Press release button to detach pod; attach tool for furniture, stairs, cars.
Empty dust cup: Hold over trash; press release button; tap to remove debris.
Clean brushroll: Turn off vacuum; remove floor nozzle; clear hair or threads from brushroll.
Wash filters: Remove filters; rinse under cold water; air dry 24 hours before reuse.
Store: Hang on wall bracket or place upright on floor.

WARNING! Do not vacuum wet spills, large objects, or hot ashes. Unplug before maintenance.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup after each use.
Clean filters monthly or when airflow reduces.
Clear brushroll of hair and debris weekly.
Check for blockages in hose, nozzle, or tools if suction decreases.
Inspect power cord for damage before each use.

CAUTION! Do not use vacuum without dry filters. Allow filters to dry completely before reinstalling.

Storage & Safety

Unplug and store in a dry place. Use wall mount for space-saving storage.

Safety Precautions: Do not use outdoors or on wet surfaces. Keep away from children and pets. Do not vacuum flammable materials. Avoid pulling cord to unplug.

Regulatory Information

UL Listed; complies with U.S. safety standards. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. This product is covered by a limited warranty; see warranty card for details.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Power outlet/cord	Check outlet; ensure plug is secure; inspect cord for damage.
Loss of suction	Full dust cup/clog	Empty dust cup; check hose, nozzle, and tools for blockages.
Brushroll not spinning	Switch/obstruction	Ensure brushroll is ON; clear hair or threads from brushroll.
Overheating	Filter/clog	Turn off; let cool; clean filters; check for blockages.
Handheld pod not detaching	Release button/lock	Press release button firmly; ensure pod is unlocked.

Reset: Unplug for 30 minutes if motor overheats.

Service: 1-800-798-7398; sharkclean.com