Shark Rocket HV380EU2 Vacuum Cleaner Manual

The Shark Rocket HV380EU2 is a lightweight, corded stick vacuum cleaner with powerful suction, a motorized brushroll for deep carpet cleaning and hard floors, a detachable pod for portable hand vacuum use, multiple attachments (crevice tool, dusting brush, upholstery tool), a large dust cup with easy-empty mechanism, and a swivel steering head for maneuverability. Designed for European voltage (220-240V, 50Hz). Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Parts 6. Using Attachments 7. Cleaning Modes 8. Emptying the Dust Cup 9. Care & Maintenance 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, Detachable hand vacuum pod, Motorized brushroll, Swivel steering head, Large capacity dust cup, Hose with wand, On-board attachment holder.

Feature	Description
Powerful Suction Motor	Provides strong airflow for deep cleaning carpets and hard floors
Motorized Brushroll	Spins to agitate and lift dirt from carpets; automatically adjusts for floor types
Swivel Steering Head	Allows for easy maneuverability around furniture and obstacles
Detachable Pod	Converts to a portable hand vacuum for above-floor cleaning
Large Dust Cup	Easy-empty, bagless design with one-touch release
Crevice Tool	For tight spaces, corners, and along edges
Dusting Brush	Soft bristles for delicate surfaces like blinds, lampshades, and keyboards
Upholstery Tool	For cleaning sofas, chairs, mattresses, and stairs
On-Board Storage	Holds attachments on the vacuum for easy access
Power Cord	Long cord for extended reach without changing outlets frequently

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

Attach the wand: Insert the metal wand into the socket on the vacuum head until it clicks securely.
Attach the hose: Connect the hose to the top of the wand and the rear port on the vacuum pod.
Install attachments: Clip the crevice tool, dusting brush, and upholstery tool onto the on-board holder.
Plug into power outlet: Ensure the outlet matches the voltage rating (220-240V, 50Hz).

WARNING! Ensure all parts are securely connected before operation. Do not use if any part is damaged.

First-Time Use

Before cleaning, perform a quick test to ensure proper assembly.

Power on: Press the power button on the main body. The motor should run smoothly.
Check suction: Place hand over the nozzle to feel suction strength.
Test brushroll: On carpet, ensure the brushroll is spinning and agitating fibers.
Detach pod: Press the release button to separate the hand vacuum for above-floor tasks.

CAUTION! Keep hair, loose clothing, and fingers away from the brushroll and openings while the vacuum is running.

Specifications

Model: Shark Rocket HV380EU2.
Type: Corded stick vacuum with detachable hand vacuum.
Power: 220-240V, 50Hz, 800W.
Dust Cup Capacity: 0.8 liters.
Cord Length: 7.5 meters.
Weight: 3.2 kg (assembled).
Filtration: Washable foam and felt filter system.
Brushroll: Motorized, anti-hair wrap technology.
Attachments: Crevice tool, dusting brush, upholstery tool.
Warranty: 5-year limited warranty (check regional terms).

Controls and Parts

Main Controls: Power button (on main body), Brushroll on/off switch (on head), Pod release button.

Key Parts: Main vacuum body, Motorized cleaning head, Metal wand, Hose, Detachable pod, Dust cup with release latch, Filter compartment, On-board attachment holder.

Operation: Use power button to turn vacuum on/off. Use brushroll switch to turn brushroll on for carpets or off for hard floors and delicate rugs. Press release button to detach pod for handheld cleaning. Empty dust cup when full indicator appears.

Using Attachments

Attachments enhance cleaning versatility. Store on the vacuum when not in use.

Detach the pod: Press the release button and lift the pod off the wand.
Select attachment: Choose based on cleaning task (crevice, dusting, upholstery).
Connect attachment: Push firmly onto the nozzle of the pod until it clicks.
Clean: Use the handheld vacuum to clean stairs, furniture, ceilings, and tight spaces.
Reattach: To return to floor cleaning, click the pod back onto the wand.

Tip: For best suction, ensure attachments are clicked securely into place.

Cleaning Modes

Two primary modes: Floor cleaning with wand, Handheld cleaning with pod.

Floor Cleaning: Use full assembly with brushroll on for carpets, off for hard floors. Swivel head navigates easily.
Above-Floor Cleaning: Detach pod, attach desired tool. Ideal for furniture, curtains, blinds, and car interiors.
Brushroll Control: Switch on for embedded dirt in carpets; switch off to protect delicate hard floors or scatter rugs.
Under-Furniture Cleaning: The low-profile head fits under most sofas and beds.

WARNING! Do not vacuum up large objects, liquids, or hot ashes. This can damage the vacuum.

Emptying the Dust Cup

Empty the dust cup regularly to maintain suction power.

Turn off and unplug the vacuum.
Press the dust cup release button and lift the cup away from the body.
Hold over a trash bin. Press the bottom latch to open the door; debris will fall out.
Tap gently to remove fine dust. Close the door securely.
Reattach the dust cup until it clicks into place.

CAUTION! Empty dust cup outdoors or in a well-ventilated area if you have allergies. Avoid touching the filter during emptying.

Care & Maintenance

Regular maintenance ensures optimal performance and longevity.

Clean Filters: Wash the foam and felt filters every 3 months under cold water. Air dry completely for 24 hours before reinstalling.
Clear Brushroll: Regularly remove hair and fibers wrapped around the brushroll. Use scissors if necessary.
Check for Blockages: If suction is weak, check the hose, wand, and nozzle for obstructions.
Store Properly: Hang on a wall mount or store in a dry place. Wrap cord around cord hooks.

CAUTION! Always unplug the vacuum before performing any maintenance. Do not use the vacuum without filters installed.

Regulatory Information

This appliance complies with EU Directives 2014/35/EU (Low Voltage), 2014/30/EU (EMC), and 2011/65/EU (RoHS). The symbol of the crossed-out wheeled bin indicates separate collection for electrical waste (WEEE). Do not dispose of with household waste. For proper recycling, contact your local waste authority. SharkNinja Operating LLC. For support in the EU, visit www.sharkclean.eu or contact your local customer service center.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	No power / faulty outlet	Check if plugged in; try a different outlet; check household fuse/circuit breaker.
Loss of suction	Full dust cup / clog / dirty filter	Empty dust cup; check hose, wand, and nozzle for blockages; wash and dry filters.
Brushroll not spinning	Switch off / tangled debris	Ensure brushroll switch is ON; turn off, unplug, and clear hair/fibers from brushroll.
Vacuum is overheating	Blockage / filter needs cleaning	Turn off and unplug. Let cool for 60 mins. Check for blockages and clean filters.
Detachable pod won't latch	Misaligned / debris in port	Ensure wand and pod are clean and properly aligned; press firmly until click is heard.

Service: For repairs or service, do not open the unit yourself. Contact authorized Shark service centers. Visit www.sharkclean.eu or call local customer service.