Shark Rocket HV380EU Vacuum Cleaner Manual

The Shark Rocket HV380EU is a versatile, lightweight corded stick vacuum cleaner featuring DuoClean technology, Anti-Hair Wrap brushroll, powerful suction, multiple cleaning modes, and a variety of attachments for whole-home cleaning. It includes a handheld pod for above-floor cleaning, a large dust cup, and is designed for easy maintenance. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean floor nozzle, Handheld pod, Dust cup with emptying system, Power cord, and various cleaning attachments.

FeatureDescription
DuoClean TechnologyCombines a bristle brushroll and soft roller for debris of all sizes
Anti-Hair Wrap BrushrollDesigned to prevent hair tangles on the brushroll
Powerful SuctionMaintains consistent suction across cleaning modes
Multiple Cleaning ModesHard Floor, Carpet, and Handheld modes
Large Dust CupEasy-empty dust cup with capacity indicator
Handheld PodDetaches for above-floor cleaning and use with attachments
Attachments IncludedCrevis tool, dusting brush, upholstery tool, pet multi-tool
LED LightsOn floor nozzle to illuminate dark areas
Cord LengthExtended power cord for wide cleaning radius
Washable FiltersFoam and felt filters for easy maintenance

Assembly & Setup

Unpack all components and inspect for damage. Assemble on a flat, stable surface.

  1. Attach the floor nozzle: Align the nozzle with the main body and click into place.
  2. Install the handheld pod: Ensure it is securely attached to the main body.
  3. Connect the hose: Attach the hose to the handheld pod for above-floor cleaning.
  4. Attach desired tools: Click tools onto the end of the hose or handheld pod.
  5. Plug into AC power: Ensure the power cord is fully unwound.

WARNING! Ensure the vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Before first use, ensure all filters are installed correctly and the dust cup is empty.

  1. Select cleaning mode: Use the mode selector on the floor nozzle for Hard Floor or Carpet.
  2. Power on: Press the power button on the main body.
  3. Begin cleaning: Glide the floor nozzle over surfaces; the LED lights will activate.
  4. Switch to handheld: Press the release button to detach the pod for above-floor cleaning.
  5. Empty dust cup: Press the release button and hold over a trash bin.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from moving parts.

Specifications

Controls and Settings

Main Controls: Power button, Mode selector (Hard Floor/Carpet), Dust cup release, Handheld pod release.

Handheld Pod: Power button, Hose connector, Tool attachment point.

Cleaning Modes: Hard Floor mode (activates soft roller), Carpet mode (activates bristle brushroll). Suction Control: Automatic adjustment based on floor type. LED Indicators: Power on, Brushroll blockage, Full dust cup. Maintenance Indicators: Filter check light (if equipped).

Using Attachments

Attach tools to the handheld pod or hose end for specialized cleaning.

  1. Ensure vacuum is powered off and unplugged.
  2. Select the appropriate tool (e.g., crevice tool for tight spaces).
  3. Press the tool onto the connector until it clicks.
  4. Power on and clean the desired area.
  5. To switch tools, power off, press the release button, and remove.

Tip: Use the dusting brush for delicate surfaces and the upholstery tool for furniture.

Cleaning Modes

The vacuum automatically adjusts between Hard Floor and Carpet modes, or can be manually selected.

  1. Hard Floor Mode: Activates the soft roller for fine debris; ideal for tiles, wood, laminate.
  2. Carpet Mode: Activates the bristle brushroll for deep carpet cleaning; adjusts suction.
  3. Handheld Mode: Detach the pod for stairs, furniture, and car interiors.
  4. Above-Floor Cleaning: Use the hose with attachments for curtains, ceilings, and vents.

WARNING! Do not use the carpet mode on hard floors as it may cause damage. Always select the correct mode.

Maintenance & Care

Regular maintenance ensures optimal performance and longevity.

  1. Empty dust cup after each use or when full indicator lights.
  2. Clean filters monthly: Rinse foam and felt filters under water; air dry for 24 hours.
  3. Check brushroll: Regularly remove hair or debris wrapped around the brushroll.
  4. Inspect hose and attachments: Clear any blockages.
  5. Store properly: Hang or store in a dry place; wrap cord around cord hooks.

CAUTION! Always unplug before maintenance. Do not use damaged filters or brushrolls.

Regulatory Information

CE Marked: Complies with European safety, health, and environmental requirements. Waste Electrical and Electronic Equipment (WEEE): Do not dispose of with household waste; recycle according to local regulations. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.eu or contact customer service at the number provided in your region.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup, clogged filter or hoseEmpty dust cup; check and clean filters; clear hose blockages.
Brushroll not spinningHair/debris wrap, mode selectorClean brushroll; ensure correct floor mode selected.
Vacuum won't turn onPower connection, internal faultCheck power outlet and cord; ensure vacuum is plugged in.
Unusual noiseBlockage, damaged brushrollTurn off, unplug, and inspect for obstructions; check brushroll.
Handheld pod not detachingRelease mechanism stuckPress release button firmly; check for debris around connector.

Reset: Unplug for 60 seconds, then plug back in.

Service: Contact Shark customer support; do not attempt to repair yourself unless instructed.

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