The Shark Rocket HV372 is a lightweight, corded stick vacuum with powerful suction, a motorized brush roll for carpets and hard floors, a large dust cup, multiple attachments for above-floor cleaning, and a versatile design that converts to a handheld vacuum. Below are key sections for safety, features, assembly, operation, maintenance, troubleshooting, and warranty information.
Key components: Lightweight stick vacuum body, Motorized brush roll, Large capacity dust cup with easy-empty mechanism, Crevice tool, Upholstery tool, Duster crevice tool, Power cord, and Wall mount.
| Feature | Description |
|---|---|
| Powerful Suction | Strong suction for deep cleaning on carpets and hard floors |
| Motorized Brush Roll | Agitates and lifts dirt from carpets; automatically adjusts height |
| Lightweight Design | Easy to carry and maneuver around furniture |
| Convertible to Handheld | Detaches from stick for portable above-floor cleaning |
| Large Dust Cup | Easy-empty, no bags required |
| Attachments Included | Crevice tool, upholstery tool, duster crevice tool for versatile cleaning |
| On-Board Storage | Attachments store on vacuum body for convenience |
| Corded Power | Plug-in design for consistent power; no batteries to recharge |
| Washable Filters | Foam and felt filters can be rinsed and reused |
| LED Lights | Headlights illuminate dark areas under furniture |
Unpack all parts and inspect for damage. Assemble as follows:
WARNING! Ensure vacuum is unplugged during assembly. Do not force parts together.
Power on vacuum using the power switch on the handle.
CAUTION! Keep hair, loose clothing, fingers, and feet away from openings and moving parts.
Power Switch: On/off button located on handle. Brush Roll Switch: Turns motorized brush roll on/off for hard floors vs carpets.
Attachments: Crevice Tool: For tight spaces, corners, between cushions. Upholstery Tool: For sofas, chairs, stairs. Duster Crevice Tool: Combines soft dusting brush and crevice tool.
To convert to handheld: Press release button near floor nozzle, detach stick, attach hose and desired tool directly to handheld unit.
Regular maintenance ensures optimal performance.
Tip: Always unplug vacuum before performing any maintenance.
Store vacuum in a cool, dry place.
WARNING! Do not store vacuum with wet filters or in damp areas to prevent mold and odor.
Read all instructions before use. Keep work area well lit. Do not use in wet or damp areas. Do not pick up liquids, burning materials, or sharp objects. Do not use without filters installed. Unplug before servicing.
This appliance complies with FCC Part 15. For support, visit sharkclean.com or contact SharkNinja Customer Service at 1-800-798-7398. Copyright © SharkNinja Operating LLC. Shark and Rocket are registered trademarks.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Vacuum won't turn on | Not plugged in / power switch | Ensure plug is securely in outlet; check power switch is ON. |
| Loss of suction | Full dust cup / clog / dirty filters | Empty dust cup; check for blockages in hose and nozzle; clean filters. |
| Brush roll not spinning | Tangled debris / belt issue | Unplug, remove nozzle, clear hair and fibers from brush roll; check belt if accessible. |
| Vacuum overheats | Clogged filters / blockage | Turn off, unplug, let cool. Clean filters and check for obstructions. |
| Unusual noise | Foreign object in brush roll or hose | Unplug, inspect brush roll and hose for obstructions, remove any debris. |
Service: For repairs, contact authorized service center. Do not attempt to repair yourself.
Customer Support: 1-800-798-7398; sharkclean.com