Shark Rocket HV372 Vacuum Cleaner Manual

The Shark Rocket HV372 is a lightweight, corded stick vacuum with powerful suction, a motorized brush roll for carpets and hard floors, a large dust cup, multiple attachments for above-floor cleaning, and a versatile design that converts to a handheld vacuum. Below are key sections for safety, features, assembly, operation, maintenance, troubleshooting, and warranty information.

1. Features at a Glance 2. Assembly & Setup 3. Operating Instructions 4. Specifications 5. Controls and Attachments 6. Maintenance & Cleaning 7. Storage 8. Safety Information 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Lightweight stick vacuum body, Motorized brush roll, Large capacity dust cup with easy-empty mechanism, Crevice tool, Upholstery tool, Duster crevice tool, Power cord, and Wall mount.

FeatureDescription
Powerful SuctionStrong suction for deep cleaning on carpets and hard floors
Motorized Brush RollAgitates and lifts dirt from carpets; automatically adjusts height
Lightweight DesignEasy to carry and maneuver around furniture
Convertible to HandheldDetaches from stick for portable above-floor cleaning
Large Dust CupEasy-empty, no bags required
Attachments IncludedCrevice tool, upholstery tool, duster crevice tool for versatile cleaning
On-Board StorageAttachments store on vacuum body for convenience
Corded PowerPlug-in design for consistent power; no batteries to recharge
Washable FiltersFoam and felt filters can be rinsed and reused
LED LightsHeadlights illuminate dark areas under furniture

Assembly & Setup

Unpack all parts and inspect for damage. Assemble as follows:

  1. Insert the handle into the top of the vacuum body until it clicks into place.
  2. Attach the floor nozzle by aligning the arrows and pushing until it clicks.
  3. Connect the hose to the vacuum body if using attachments for above-floor cleaning.
  4. Plug the power cord into a standard 120V AC outlet.

WARNING! Ensure vacuum is unplugged during assembly. Do not force parts together.

Operating Instructions

Power on vacuum using the power switch on the handle.

  1. For floor cleaning: Use in upright mode with motorized brush roll engaged.
  2. For above-floor cleaning: Detach handheld unit and attach desired tool (crevice, upholstery, duster).
  3. Adjust suction power if model includes setting (not all models).
  4. Empty dust cup when full or after each use for optimal performance.

CAUTION! Keep hair, loose clothing, fingers, and feet away from openings and moving parts.

Specifications

Controls and Attachments

Power Switch: On/off button located on handle. Brush Roll Switch: Turns motorized brush roll on/off for hard floors vs carpets.

Attachments: Crevice Tool: For tight spaces, corners, between cushions. Upholstery Tool: For sofas, chairs, stairs. Duster Crevice Tool: Combines soft dusting brush and crevice tool.

To convert to handheld: Press release button near floor nozzle, detach stick, attach hose and desired tool directly to handheld unit.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

  1. Empty dust cup after each use: Press release button, remove cup, empty into trash.
  2. Clean filters monthly: Remove foam and felt filters, rinse with water, air dry completely before reinstalling.
  3. Clear brush roll tangles: Unplug vacuum, remove nozzle, cut away hair and fibers wrapped around brush roll.
  4. Check for blockages: Inspect hose, nozzle, and attachments if suction decreases.

Tip: Always unplug vacuum before performing any maintenance.

Storage

Store vacuum in a cool, dry place.

  1. Use wall mount: Screw mount to wall, hang vacuum by its handle.
  2. Store attachments on-board or in a dedicated bag.
  3. Wrap power cord around cord hooks on back of vacuum.

WARNING! Do not store vacuum with wet filters or in damp areas to prevent mold and odor.

Safety Information

Read all instructions before use. Keep work area well lit. Do not use in wet or damp areas. Do not pick up liquids, burning materials, or sharp objects. Do not use without filters installed. Unplug before servicing.

Regulatory Information

This appliance complies with FCC Part 15. For support, visit sharkclean.com or contact SharkNinja Customer Service at 1-800-798-7398. Copyright © SharkNinja Operating LLC. Shark and Rocket are registered trademarks.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onNot plugged in / power switchEnsure plug is securely in outlet; check power switch is ON.
Loss of suctionFull dust cup / clog / dirty filtersEmpty dust cup; check for blockages in hose and nozzle; clean filters.
Brush roll not spinningTangled debris / belt issueUnplug, remove nozzle, clear hair and fibers from brush roll; check belt if accessible.
Vacuum overheatsClogged filters / blockageTurn off, unplug, let cool. Clean filters and check for obstructions.
Unusual noiseForeign object in brush roll or hoseUnplug, inspect brush roll and hose for obstructions, remove any debris.

Service: For repairs, contact authorized service center. Do not attempt to repair yourself.

Customer Support: 1-800-798-7398; sharkclean.com

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