Shark Rocket HV370 Series Vacuum Cleaner Manual

The Shark Rocket HV370 Series is a versatile corded stick vacuum cleaner featuring a lightweight design, powerful suction, multi-surface cleaning capabilities, a detachable pod for portable cleaning, and a variety of specialized attachments. It includes a motorized brush roll for carpets, a crevice tool, dusting brush, and upholstery tool. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Parts 6. Using Attachments 7. Cleaning Modes & Surfaces 8. Maintenance & Care 9. Safety Information 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Lightweight stick vacuum body, Detachable cleaning pod, Motorized brush roll, Crevice tool, Dusting brush, Upholstery tool, Cord wrap hooks, On-board tool storage.

FeatureDescription
Powerful SuctionProvides strong cleaning performance on various surfaces
Lightweight DesignEasy to carry and maneuver around the home
Detachable PodConverts to a portable hand vacuum for above-floor cleaning
Motorized Brush RollActively removes embedded dirt and pet hair from carpets
Multi-Surface CleaningCleans carpets, hard floors, and above-floor areas
Specialized AttachmentsTools for crevices, dusting, and upholstery included
On-Board StorageConvenient storage for attachments on the vacuum body
Cord Wrap HooksIntegrated hooks for neat power cord storage
Large Dust CupEasy-to-empty container for collected debris
Washable FiltersMaintains suction power and air quality

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

  1. Attach the handle: Insert the handle into the top of the vacuum body until it clicks into place.
  2. Install the floor nozzle: Align the nozzle with the vacuum body and push until it locks.
  3. Connect the hose: Attach the hose to the front of the vacuum pod for handheld use.
  4. Store attachments: Place the crevice tool, dusting brush, and upholstery tool in the on-board storage clips.
  5. Plug into a standard 120V AC power outlet.

WARNING! Ensure the vacuum is unplugged during assembly. Do not force parts together.

First-Time Use

Before cleaning, perform a quick check and setup.

  1. Check filters: Ensure both pre-motor and post-motor filters are properly installed.
  2. Empty dust cup: Verify the dust cup is empty and properly seated.
  3. Select surface setting: For carpets, ensure the brush roll is engaged. For hard floors, you may lift the handle to disengage the brush roll.
  4. Power on: Plug in the vacuum and press the power button on the handle.
  5. Begin cleaning: Push the vacuum forward and back in slow, overlapping strokes.

CAUTION! Keep the vacuum cord away from the cleaning path to avoid tripping or damaging the cord.

Specifications

Controls and Parts

Main vacuum body features: Power button, Handle release button, Dust cup release button, Cord wrap hooks.

Detachable Pod: Contains the motor, dust cup, and filter system. Release button to detach from stick.

Floor Nozzle: Motorized brush roll (on/off may be automatic based on handle angle).

Operation: Press power button to start suction. To detach the pod for handheld cleaning, press the release button on the pod. To empty the dust cup, press the release button above the cup and lift it off.

Using Attachments

For above-floor cleaning, detach the pod and connect the desired tool.

  1. Detach the pod: Press the release button on the vacuum body and lift the pod away.
  2. Connect the hose: Attach the hose to the front port of the pod.
  3. Choose an attachment: Select the crevice tool, dusting brush, or upholstery tool.
  4. Attach the tool: Push the tool onto the end of the hose or the wand extension.
  5. Begin cleaning: Press the power button on the pod to start suction.

Tip: Use the crevice tool for tight spaces, the dusting brush for shelves and blinds, and the upholstery tool for furniture and stairs.

Cleaning Modes & Surfaces

Designed for carpets, hard floors, and above-floor areas.

  1. Carpets: Keep the handle upright to engage the motorized brush roll. Use slow, forward-and-back strokes.
  2. Hard Floors (Tile, Wood, Laminate): Tilt the handle back to lift the brush roll off the floor (or use a hard floor setting if equipped) to prevent scattering debris.
  3. Above-Floor Cleaning: Detach the pod to clean furniture, stairs, ceilings, and inside vehicles.
  4. Edge Cleaning: The floor nozzle is designed to clean along baseboards and edges.

WARNING! Do not use the vacuum to pick up liquids, wet debris, or hot ashes. Do not use on wet surfaces.

Maintenance & Care

Regular maintenance ensures optimal performance and longevity.

Emptying the Dust Cup: Unplug the vacuum. Press the release button and remove the cup. Empty contents into trash. Reattach firmly.

Cleaning the Filters:

  1. Remove the pre-motor filter from the dust cup compartment.
  2. Remove the post-motor filter from the back of the pod.
  3. Rinse both filters with cold water until water runs clear. Do not use soap.
  4. Air dry filters completely for at least 24 hours before reinstalling.

Clearing Brush Roll Clogs: Unplug vacuum. Use scissors or the cleaning tool (if provided) to cut and remove hair and fibers wrapped around the brush roll.

CAUTION! Always unplug the vacuum before performing any maintenance. Filters must be completely dry before reinstallation to prevent motor damage.

Safety Information

Read all instructions before use to reduce the risk of fire, electric shock, or injury.

Regulatory Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark and Rocket are registered trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suction or weak suctionFull dust cup, clogged filter or hose, blockageEmpty dust cup. Check and clean filters. Check hose, nozzle, and pod for clogs.
Brush roll not spinningClog or obstruction, drive belt issueUnplug vacuum. Clear any debris wrapped around brush roll ends. Check for blockages in nozzle.
Vacuum won't turn onNot plugged in, faulty outlet, power switch issueEnsure vacuum is plugged into a working outlet. Check household circuit breaker.
Vacuum overheats and shuts offClogged filters, full dust cup, blockageUnplug and let cool for 60 minutes. Empty dust cup, clean filters, clear any blockages.
Detachable pod won't releaseRelease button not fully pressed, obstructionEnsure you are pressing the release button firmly. Check for debris around the connection point.

For Service: 1-800-798-7398; sharkclean.com

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