The Shark Rocket HV370 Series is a versatile corded stick vacuum cleaner featuring a lightweight design, powerful suction, multi-surface cleaning capabilities, a detachable pod for portable cleaning, and a variety of specialized attachments. It includes a motorized brush roll for carpets, a crevice tool, dusting brush, and upholstery tool. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Lightweight stick vacuum body, Detachable cleaning pod, Motorized brush roll, Crevice tool, Dusting brush, Upholstery tool, Cord wrap hooks, On-board tool storage.
| Feature | Description |
|---|---|
| Powerful Suction | Provides strong cleaning performance on various surfaces |
| Lightweight Design | Easy to carry and maneuver around the home |
| Detachable Pod | Converts to a portable hand vacuum for above-floor cleaning |
| Motorized Brush Roll | Actively removes embedded dirt and pet hair from carpets |
| Multi-Surface Cleaning | Cleans carpets, hard floors, and above-floor areas |
| Specialized Attachments | Tools for crevices, dusting, and upholstery included |
| On-Board Storage | Convenient storage for attachments on the vacuum body |
| Cord Wrap Hooks | Integrated hooks for neat power cord storage |
| Large Dust Cup | Easy-to-empty container for collected debris |
| Washable Filters | Maintains suction power and air quality |
Unpack and inspect all contents. Assemble before first use.
WARNING! Ensure the vacuum is unplugged during assembly. Do not force parts together.
Before cleaning, perform a quick check and setup.
CAUTION! Keep the vacuum cord away from the cleaning path to avoid tripping or damaging the cord.
Main vacuum body features: Power button, Handle release button, Dust cup release button, Cord wrap hooks.
Detachable Pod: Contains the motor, dust cup, and filter system. Release button to detach from stick.
Floor Nozzle: Motorized brush roll (on/off may be automatic based on handle angle).
Operation: Press power button to start suction. To detach the pod for handheld cleaning, press the release button on the pod. To empty the dust cup, press the release button above the cup and lift it off.
For above-floor cleaning, detach the pod and connect the desired tool.
Tip: Use the crevice tool for tight spaces, the dusting brush for shelves and blinds, and the upholstery tool for furniture and stairs.
Designed for carpets, hard floors, and above-floor areas.
WARNING! Do not use the vacuum to pick up liquids, wet debris, or hot ashes. Do not use on wet surfaces.
Regular maintenance ensures optimal performance and longevity.
Emptying the Dust Cup: Unplug the vacuum. Press the release button and remove the cup. Empty contents into trash. Reattach firmly.
Cleaning the Filters:
Clearing Brush Roll Clogs: Unplug vacuum. Use scissors or the cleaning tool (if provided) to cut and remove hair and fibers wrapped around the brush roll.
CAUTION! Always unplug the vacuum before performing any maintenance. Filters must be completely dry before reinstallation to prevent motor damage.
Read all instructions before use to reduce the risk of fire, electric shock, or injury.
This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark and Rocket are registered trademarks of SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Loss of suction or weak suction | Full dust cup, clogged filter or hose, blockage | Empty dust cup. Check and clean filters. Check hose, nozzle, and pod for clogs. |
| Brush roll not spinning | Clog or obstruction, drive belt issue | Unplug vacuum. Clear any debris wrapped around brush roll ends. Check for blockages in nozzle. |
| Vacuum won't turn on | Not plugged in, faulty outlet, power switch issue | Ensure vacuum is plugged into a working outlet. Check household circuit breaker. |
| Vacuum overheats and shuts off | Clogged filters, full dust cup, blockage | Unplug and let cool for 60 minutes. Empty dust cup, clean filters, clear any blockages. |
| Detachable pod won't release | Release button not fully pressed, obstruction | Ensure you are pressing the release button firmly. Check for debris around the connection point. |
For Service: 1-800-798-7398; sharkclean.com