The Shark Rocket HV320REF is a versatile corded stick vacuum cleaner featuring HyperVelocity suction technology, a lightweight design, and multi-surface cleaning capabilities. It includes a motorized brush roll for carpets, a crevice tool, an upholstery tool, and a dusting brush for above-floor cleaning. The vacuum converts to a handheld unit for portable cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Lightweight stick vacuum body, motorized brush roll, dust cup with emptying mechanism, crevice tool, upholstery tool, dusting brush, and power cord.
| Feature | Description |
|---|---|
| HyperVelocity Suction | Powerful suction for deep cleaning on multiple surfaces |
| Motorized Brush Roll | Activates for carpet cleaning; deactivates for hard floors |
| Swivel Steering | Maneuvers easily around furniture and obstacles |
| Convertible Design | Transforms from stick vacuum to handheld unit |
| Large Dust Cup | Easy-empty, bagless design |
| Attachments Included | Crevice tool, upholstery tool, dusting brush |
| Cord Length | 25-foot power cord for extended reach |
| ON/OFF Switch | Controls power to the vacuum |
| Brush Roll Switch | Turns motorized brush roll on/off |
| Wand Release Button | Allows conversion to handheld mode |
Unpack and inspect all contents. Assemble before first use.
WARNING! Ensure all parts are securely connected before operating. Keep cord away from heated surfaces and sharp edges.
Before cleaning, perform a quick check of the vacuum.
CAUTION! Do not vacuum large objects, liquids, or hot ashes. Do not use on wet surfaces.
Main vacuum body: ON/OFF switch, brush roll switch, wand release button, dust cup release button.
Floor Nozzle: Motorized brush roll, swivel steering, brush roll on/off indicator light. Attachments: Crevice tool (for tight spaces), upholstery tool (for furniture), dusting brush (for shelves and blinds).
Operation: Turn ON/OFF switch to power vacuum. Use brush roll switch to activate/deactivate brush roll based on surface. Press wand release button to detach wand and convert to handheld mode. Press dust cup release button to remove and empty dust cup.
Stick Mode: For floor cleaning. Handheld Mode: For above-floor cleaning.
Tip: For optimal suction, regularly check and clear blockages from the nozzle and hose.
Regular maintenance ensures peak performance and longevity.
WARNING! Always unplug the vacuum before performing any maintenance or cleaning.
Empty dust cup when it reaches the MAX fill line.
CAUTION! Do not overfill dust cup. Empty after each use for best suction.
Clean filters regularly to maintain suction power.
Pre-Motor Foam Filter: Located behind the dust cup. Rinse with cold water every month. Air dry completely for 24 hours before reinstalling. Post-Motor Felt Filter: Located at the back of the vacuum. Tap to remove dust. Do not wash; replace every 12-18 months or as needed.
IMPORTANT: Never operate the vacuum without both filters installed and completely dry.
This appliance complies with FCC Part 15 Subpart B. Operation is subject to the condition that this device does not cause harmful interference. Copyright © SharkNinja Operating LLC. Shark and Rocket are registered trademarks. For support, visit sharkclean.com or contact 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Loss of suction | Full dust cup, clogged filter, blockage | Empty dust cup; clean/replace filters; check hose and nozzle for blockages. |
| Brush roll not spinning | Obstruction, belt issue, switch off | Clear debris from brush roll; check belt; ensure brush roll switch is ON for carpets. |
| Vacuum won't turn on | Power source, ON/OFF switch | Check power outlet and cord connection; ensure ON/OFF switch is engaged. |
| Unusual noise | Foreign object in brush roll or hose | Unplug vacuum and inspect brush roll, hose, and wand for obstructions. |
| Dust cup not attaching | Misaligned, full, latch issue | Empty dust cup; ensure it is aligned correctly and latches securely. |
Reset: Unplug vacuum for 60 seconds, then plug back in.
Service: 1-800-798-7398; sharkclean.com