Shark Rocket HV320 Vacuum Cleaner Manual

The Shark Rocket HV320 is a lightweight, corded stick vacuum cleaner featuring DuoClean technology, Anti-Allergen Complete Seal, LED headlights, a versatile handheld pod, and multiple cleaning attachments. It is designed for quick cleanups and deep cleaning on both carpets and hard floors. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Functions 6. Using Attachments 7. Cleaning Modes & Surfaces 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Motorized floor nozzle with DuoClean brushes, handheld pod, wand, dust cup with Anti-Allergen seal, crevice tool, dusting brush, upholstery tool, and storage caddy.

FeatureDescription
DuoClean TechnologyCombines bristle brush and soft roller for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates hidden debris under furniture
Handheld PodDetaches for above-floor cleaning
Power Cord25-foot cord with cord wrap hooks
Wand ReleaseQuick-release button for easy detachment
Dust Cup Empty SystemOne-touch bottom-emptying mechanism
Cleaning AttachmentsCrevice tool, dusting brush, upholstery tool included
Storage CaddyHolds vacuum and all accessories
POWER ButtonTurns vacuum on/off

Assembly & Setup

Unpack all parts and inspect for damage. Assemble on a flat surface.

  1. Attach wand to floor nozzle: Insert wand end into nozzle socket until it clicks.
  2. Connect handheld pod to wand: Align arrows and push together until secure.
  3. Install dust cup: Ensure it is fully seated and locked into the pod.
  4. Attach hose and tools: Connect hose to pod; store tools in caddy.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers clear of moving parts.

First-Time Use

Before first use, fully unwind power cord and perform a test run.

  1. Select floor setting: Use brush roll switch for carpets (ON) or hard floors (OFF).
  2. Power on: Press POWER button; LED lights will illuminate.
  3. Begin cleaning: Push vacuum forward and back in overlapping strokes.
  4. Empty dust cup: After use, hold over trash and press empty release button.
  5. Check filters: Ensure both pre-motor and post-motor filters are installed.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from brush roll.

Specifications

Controls and Functions

Main controls located on handheld pod. Floor Nozzle: Brush roll on/off switch, LED lights. Handheld Pod: POWER button, wand release, dust cup release.

Operation: POWER turns vacuum on/off. Brush roll switch selects surface type. Wand release detaches for handheld use. Dust cup release empties container.

Settings: Carpet mode (brush roll ON), hard floor mode (brush roll OFF). Accessory storage: Tools clip onto wand or store in caddy.

Using Attachments

For above-floor cleaning, detach handheld pod and connect desired tool.

  1. Turn off and unplug vacuum.
  2. Press wand release to separate pod from floor nozzle.
  3. Choose attachment: Crevice tool for tight spaces, dusting brush for surfaces, upholstery tool for furniture.
  4. Connect tool to hose end until it clicks.
  5. Plug in and press POWER to begin cleaning.

Tip: Use the dusting brush on blinds, shelves, and electronics. Use crevice tool along baseboards and corners.

Cleaning Modes & Surfaces

Designed for carpets, area rugs, hardwood, tile, laminate, and above-floor surfaces.

  1. Carpets: Ensure brush roll switch is ON for deep cleaning.
  2. Hard floors: Switch brush roll OFF to prevent scattering debris.
  3. Above-floor: Use handheld pod with attachments.
  4. Edges and corners: Use crevice tool or edge of floor nozzle.
  5. Furniture: Use upholstery tool; check fabric suitability first.

WARNING! Do not use on wet surfaces. Avoid vacuuming cords or sharp objects that could damage brush roll.

Maintenance & Care

Regular maintenance ensures optimal performance and longevity.

  1. Empty dust cup after each use.
  2. Clean filters monthly: Rinse pre-motor and post-motor filters under water; air dry 24 hours.
  3. Clear brush roll: Remove hair and fibers regularly; press release tabs to access.
  4. Inspect hose for clogs: Detach and check if suction is weak.
  5. Store in a dry place: Use storage caddy to keep all parts organized.

CAUTION! Always unplug before maintenance. Do not operate without filters installed.

Regulatory Information

This appliance complies with FCC Part 15 for Class B digital devices. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck plug connection; try different outlet; ensure POWER is pressed.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, nozzle, and filters for blockages.
Brush roll not spinningObstruction/switchTurn off, unplug, and clear debris from brush roll; ensure switch is ON for carpets.
Vacuum overheatsClogged filters/full cupAllow to cool; clean filters; empty dust cup; check for obstructions.
LED lights not workingConnection/defectEnsure wand is fully connected; contact support if lights remain off.

Reset: Unplug for 60 minutes if unit overheats.

Service: 1-800-798-7398; sharkclean.com

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