Shark Rocket HV294Q Series Vacuum Cleaner Manual

The Shark Rocket HV294Q Series is a lightweight, corded stick vacuum with powerful suction, a motorized brushroll for deep carpet cleaning and hard floors, Anti-Allergen Complete Seal Technology with a HEPA filter, a detachable pod for portable hand vacuum use, multiple attachments (crevice tool, pet multi-tool, dusting brush), and a swivel steering head for maneuverability. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Parts 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Storage 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Lightweight stick vacuum body, Motorized brushroll, Detachable hand vacuum pod, HEPA filter, Swivel steering, Cord, On-board attachment holder, Crevice tool, Pet multi-tool, Dusting brush.

FeatureDescription
Powerful SuctionStrong airflow for deep cleaning carpets and hard floors
Motorized BrushrollSpins to agitate and lift dirt from carpets; automatically adjusts height
Anti-Allergen Complete SealHEPA filter traps 99.9% of dust and allergens inside the vacuum
Detachable PodConverts to a portable hand vacuum for above-floor cleaning
Swivel SteeringManeuvers easily around furniture and obstacles
On-Board ToolsAttachments store on vacuum for quick access
Crevice ToolCleans tight spaces, corners, and between cushions
Pet Multi-ToolCombines bristle brush and upholstery tool for pet hair
Dusting BrushSoft bristles for delicate surfaces like blinds and lampshades
Washable FilterHEPA filter can be rinsed and reused

Assembly & Setup

Unpack all parts. Assemble before first use.

  1. Attach handle: Insert handle into top of vacuum body until it clicks.
  2. Attach floor nozzle: Align nozzle with vacuum body and push until it locks.
  3. Install filter: Place HEPA filter into filter compartment at back of pod.
  4. Attach hose (for hand vacuum mode): Connect hose to pod and nozzle as needed.
  5. Plug into electrical outlet.

WARNING! Ensure vacuum is unplugged during assembly. Do not force parts together.

First-Time Use

Before first cleaning, perform a quick test.

  1. Check filter: Ensure HEPA filter is properly seated.
  2. Clear area: Remove large debris or obstacles from floor.
  3. Select mode: For floors, use floor nozzle; for above-floor, detach pod.
  4. Power on: Plug in, press power button on handle.
  5. Adjust suction: Use suction control slider if available.

CAUTION! Do not vacuum wet spills, large objects, or hot ashes. Keep hair, loose clothing, and fingers away from brushroll.

Specifications

Controls and Parts

Main Parts: Handle with power button, Suction control slider, Dust cup release button, Pod release button, Brushroll on/off switch (for hard floors), Filter access door.

Operation: Power button turns vacuum on/off. Suction control adjusts airflow. Brushroll switch disengages brushroll for hard floors. Release buttons detach dust cup and pod.

Attachments: Click into ports on handle or pod. To use, detach and connect to hose or pod directly.

Using Attachments

For above-floor cleaning: Detach pod from stick.

  1. Press pod release button to separate pod from stick.
  2. Attach hose to pod if not already connected.
  3. Choose tool: Crevice tool for tight spaces; pet multi-tool for furniture and hair; dusting brush for surfaces.
  4. Click tool into end of hose or pod.
  5. Turn on pod using power button.

Tip: Store attachments on-board when not in use to keep them handy.

Cleaning Modes

Three main cleaning modes: Floor cleaning, Above-floor cleaning, Hand vacuum.

  1. Floor cleaning: Use full stick with floor nozzle. Brushroll on for carpets; off for hard floors.
  2. Above-floor cleaning: Detach pod, attach hose and tool. Clean furniture, stairs, ceilings.
  3. Hand vacuum: Use pod alone (without hose) for quick pick-ups on counters or cars.
  4. Under furniture: Swivel head allows low-profile cleaning under beds and sofas.

WARNING! Do not use vacuum to pick up sharp objects, liquids, or flammable materials.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup: Press release button, remove cup, empty into trash. Do not overfill.
  2. Clean filter: Remove HEPA filter every month, rinse with cold water, air dry 24 hours before reinstalling.
  3. Check brushroll: Remove debris (hair, strings) from brushroll monthly. Use scissors to cut away tangled fibers.
  4. Inspect hose: Clear clogs with long object if suction reduces.
  5. Wipe surfaces: Use dry cloth to clean vacuum exterior.

CAUTION! Unplug vacuum before maintenance. Do not use damaged filter or brushroll.

Storage

Store vacuum in a dry, indoor area.

  1. Wrap cord: Use cord hooks on back of vacuum to secure cord.
  2. Attach tools: Store all attachments on-board.
  3. Stand upright: Vacuum can stand on its own; or hang using wall mount (optional).
  4. Protect from moisture: Keep away from damp areas to prevent mold or damage.

Tip: Store with dust cup empty and filter dry to prevent odors.

Regulatory Information

This vacuum cleaner complies with U.S. safety standards. Electrical rating: 120V AC, 60Hz, 7.5A. For indoor household use only. Copyright © SharkNinja Operating LLC. Shark and Rocket are registered trademarks. For support, visit sharkclean.com or call 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onNot plugged in; power issueCheck outlet; ensure plug is secure; try different outlet.
Loss of suctionFull dust cup; clog; dirty filterEmpty dust cup; check hose and nozzle for clogs; clean/replace filter.
Brushroll not spinningDebris wrapped around brushroll; switch offUnplug, remove debris from brushroll; ensure brushroll switch is on for carpets.
Vacuum overheatingClog; filter dirty; continuous useUnplug, let cool; clear clogs; clean filter; avoid running more than 60 minutes continuously.
Attachments not picking upClog in hose or toolDetach and clear obstruction; ensure secure connections.

Reset: Unplug for 60 minutes if overheating occurs.

Service: 1-800-798-7398; sharkclean.com

Shark Rocket HV294Q Series Vacuum Cleaner Manual © - All Rights Reserved 2025