Shark Rocket DuoClean HV380 series Vacuum Cleaner Manual

The Shark Rocket DuoClean HV380 series is a lightweight, corded stick vacuum featuring DuoClean technology (a soft roller for large debris and a bristle brush for deep carpet cleaning), Anti-Allergen Complete Seal Technology, LED headlights, a detachable pod for handheld cleaning, multiple attachments (crevice tool, dusting brush, pet multi-tool), and a swivel steering for maneuverability. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Components 6. Using Attachments 7. Cleaning Modes & Surfaces 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Main vacuum body with DuoClean floor head, detachable handheld pod, wand, power cord, and accessory tools.

Feature	Description
DuoClean Technology	Combines soft roller and bristle brush for all floor types
Anti-Allergen Complete Seal	Traps 99.9% of dust and allergens inside the vacuum
LED Headlights	Illuminates dark areas under furniture
Swivel Steering	Provides easy maneuverability around obstacles
Detachable Pod	Converts to a handheld vacuum for above-floor cleaning
Attachments Included	Crevice tool, dusting brush, pet multi-tool
Power Cord	25-foot cord with cord wrap hooks
Dust Cup	Easy-empty, washable dust cup with filter
Wand Release	Button to detach wand for storage or handheld use
Power Switch	On/Off button on main body

Assembly & Setup

Unpack all parts and inspect for damage.

Attach wand to vacuum body: Insert wand into socket until it clicks.
Attach floor head: Align floor head with wand end and push until secure.
Connect power cord: Plug into a standard 120V outlet.
Attach accessories: Store tools on dock or attach as needed.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from brush roll during installation.

First-Time Use

Before first use, ensure all parts are properly assembled.

Clear area: Remove large debris or cords from floor.
Plug in: Connect to outlet, ensuring cord is untangled.
Turn on: Press power button; LED lights will illuminate.
Adjust height: For carpets, press floor head release to set appropriate height.
Begin vacuuming: Push vacuum forward and back in slow, overlapping strokes.

CAUTION! Do not vacuum wet spills, burning materials, or sharp objects.

Specifications

Model Series: HV380 (specific models: HV382, HV384, etc.).
Technology: DuoClean brush roll system.
Filtration: Anti-Allergen Complete Seal with HEPA filter.
Cord Length: 25 feet.
Attachments: Crevice tool, dusting brush, pet multi-tool.
Dust Cup Capacity: 0.5 dry quarts.
Weight: Approximately 8.5 lbs.
Power Source: 120V AC, 60Hz.
Warranty: 5-year limited warranty (register online).

Controls and Components

Main body: Power button, wand release, dust cup release. Floor head: Brush roll access, height adjustment, LED lights.

Handheld Mode: Detach pod by pressing release button; attach tools directly to pod.

Settings: No variable speed; power is constant. Height adjustment: Manual lever on floor head for low-pile carpets, high-pile carpets, and hard floors. Filter indicator: Check filter light (if equipped) for maintenance reminder.

Using Attachments

For above-floor cleaning: Detach pod and attach tools.

Crevice tool: For tight spaces, corners, between cushions.
Dusting brush: For delicate surfaces, blinds, shelves.
Pet multi-tool: Combines bristles and upholstery tool for pet hair.
Under-appliance wand: Use with crevice tool for under furniture.

Tip: Ensure pod is securely clicked into tool before use.

Cleaning Modes & Surfaces

Designed for carpets, hard floors, and above-floor areas.

Hard floors: Use DuoClean soft roller; swivel steering for edges.
Carpets: Bristle brush engages automatically; adjust height for pile.
Above-floor: Detach pod; use appropriate attachment.
Furniture: Use pet multi-tool or dusting brush for upholstery.
Stairs: Use handheld mode with attachments.

WARNING! Do not use on wet surfaces. Avoid vacuuming loose cords or strings that could tangle brush roll.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup: Press release; empty when cup is full.
Clean filters: Rinse foam and felt filters monthly; air dry 24 hours.
Check brush roll: Remove debris from brush roll; clear any hair tangles.
Inspect hose: Detach wand and check for clogs if suction is reduced.
Store properly: Wrap cord, store attachments on dock.

CAUTION! Unplug before maintenance. Do not use damaged filters or parts.

Regulatory Information

FCC Part 15: Class B device; complies with interference limits. Copyright © SharkNinja Operating LLC. Patents pending. For support, visit sharkclean.com or contact 1-800-798-7398. Register product online for warranty.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Power cord/outlet	Check plug connection; try different outlet; ensure power button is pressed.
Loss of suction	Full dust cup/clog	Empty dust cup; check hose, wand, and brush roll for blockages.
Brush roll not spinning	Tangled debris	Unplug, remove floor head, clear hair or strings from brush roll.
Vacuum overheating	Clog/filter	Turn off, unplug, let cool; check for clogs; clean filters.
LED lights not working	Connection	Ensure floor head is properly attached; lights may turn off automatically.

Reset: Unplug for 60 minutes if motor overheats.

Service: 1-800-798-7398; sharkclean.com