Shark POWERPRO IZ380CH Vacuum Cleaner Manual

The Shark POWERPRO IZ380CH is a powerful upright vacuum cleaner featuring a motorized brushroll, Lift-Away® technology for portable cleaning, HEPA filtration, multiple surface settings, and a large-capacity dust cup. It is designed for deep cleaning carpets and hard floors. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Lift-Away Mode 7. Cleaning Different Surfaces 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Upright body with motorized brushroll, Lift-Away pod, wand, hose, crevice tool, dusting brush, and upholstery tool.

FeatureDescription
Motorized BrushrollDeep cleans carpets and agitates embedded dirt
Lift-Away® TechnologyDetaches pod for portable above-floor cleaning
HEPA FiltrationTraps 99.9% of dust and allergens
Surface SelectorAdjusts brushroll for carpets or hard floors
Large Dust CupEasy-empty, bagless design
Wand & HoseExtends reach for stairs and ceilings
Accessory StorageOn-board caddy for tools
Power ButtonTurns vacuum on/off
Brushroll On/OffDisengages brushroll for hard floors
Cord WrapIntegrated cord storage hooks

Assembly & Setup

Unpack and inspect all parts. Assemble before first use.

  1. Attach the wand: Insert into upright body until it clicks.
  2. Connect the hose: Snap hose ends into ports on pod and handle.
  3. Install accessories: Store crevice tool, dusting brush, and upholstery tool in caddy.
  4. Plug into a standard 120V AC outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from brushroll.

First-Time Use

Before cleaning, perform a quick setup.

  1. Check filters: Ensure both pre-motor and HEPA filters are installed.
  2. Select surface setting: Set dial to CARPET for rugs, HARD FLOOR for tile/wood.
  3. Adjust height: Use handle lever for low, medium, or high pile carpets.
  4. Power on: Press power button; begin vacuuming in forward motions.

CAUTION! Do not vacuum large objects, liquids, or hot ashes.

Specifications

Controls and Settings

Main controls located on handle and body.

Handle: Power button, Brushroll on/off switch, Surface selector dial, Height adjustment lever.

Settings: Surface selector (CARPET, HARD FLOOR, BRUSHROLL OFF). Height adjustment (Low/Medium/High for carpets). Power modes: Standard and Max suction (if applicable). Filter reset indicator: LED alerts when to check filters.

Using Lift-Away Mode

Detach pod for portable cleaning of stairs, furniture, and ceilings.

  1. Press Lift-Away release button on pod.
  2. Lift pod away from upright base.
  3. Use hose and wand with desired attachment.
  4. Reattach pod by aligning and pressing down until it clicks.

Tip: Use dusting brush for blinds and upholstery tool for sofas.

Cleaning Different Surfaces

Adjust settings for optimal cleaning.

  1. Carpets: Set to CARPET, adjust height. Use slow, overlapping passes.
  2. Hard Floors: Set to HARD FLOOR or turn brushroll off.
  3. Stairs: Use Lift-Away mode with appropriate tool.
  4. Upholstery: Use upholstery tool; reduce suction if needed.

WARNING! Avoid vacuuming cords, sharp objects, or wet areas.

Maintenance & Care

Regular maintenance ensures peak performance.

  1. Empty dust cup: Press release button; empty when full.
  2. Clean filters: Rinse pre-motor filter monthly; replace HEPA filter every 12 months.
  3. Clear brushroll: Remove debris wrapped around brushroll; check for blockages.
  4. Inspect hose/wand: Remove clogs with long object.

CAUTION! Unplug vacuum before maintenance. Allow filters to dry completely before reinserting.

Regulatory Information

FCC Part 15: Class B device; complies with interference limits. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. This product is covered by a 5-year limited warranty.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup or clogEmpty dust cup; check hose, wand, and brushroll for blockages.
Brushroll not spinningDebris entanglementUnplug, remove debris from brushroll ends.
Vacuum shuts offOverheatingTurn off, unplug, let cool 60 minutes; check for clogs.
Unusual noiseObject in brushroll or motorInspect brushroll and intake path; remove foreign object.
HEPA filter light onFilter needs cleaning/replacementClean or replace HEPA filter as instructed.

Reset: Unplug for 60 minutes to reset thermal protector.

Service: 1-800-798-7398; sharkclean.com

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