Shark PowerPro IZ380 Series Vacuum Cleaner Manual

The Shark PowerPro IZ380 Series is a versatile upright vacuum cleaner featuring a powerful motorized brushroll, DuoClean technology for carpets and hard floors, Anti-Allergen Complete Seal technology, LED headlights, and a large-capacity dust cup. It includes multiple attachments for above-floor cleaning and offers settings for various floor types. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: Upright vacuum body, motorized floor nozzle, wand, hose, dust cup with filter, and accessory kit.

FeatureDescription
DuoClean TechnologyCombines bristle brushroll and soft roller for carpets and hard floors
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Large Capacity Dust CupEasy-empty, bagless dust cup
Motorized BrushrollDeep cleans carpets and agitates embedded dirt
Powerful SuctionAdjustable suction settings for different surfaces
Accessory KitIncludes crevice tool, dusting brush, upholstery tool, and pet multi-tool
Wand ReleaseQuick-release wand for above-floor cleaning
Floor Selector SwitchSwitch between carpets and hard floors
Handle ControlsPower on/off and brushroll on/off buttons on handle

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

  1. Attach the wand: Insert the wand into the vacuum body until it clicks into place.
  2. Attach the hose: Connect the hose to the wand and vacuum body ports.
  3. Attach floor nozzle: Slide the floor nozzle onto the vacuum body until it locks.
  4. Install accessories: Store tools on the accessory holder or dock.
  5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from moving parts.

First-Time Use

Before cleaning, perform initial setup and check operation.

  1. Check floor selector: Set switch to appropriate floor type (carpet or hard floor).
  2. Empty dust cup: Ensure dust cup is empty and filter is clean.
  3. Power on: Plug in, press power button on handle.
  4. Test suction and brushroll: Engage brushroll on carpet to ensure rotation.
  5. Adjust suction: Use suction control if needed for delicate rugs.

CAUTION! Do not vacuum large objects, liquids, or hot ashes. Keep hair and loose clothing away from brushroll.

Specifications

Controls and Settings

Main controls located on handle and vacuum body.

Handle: Power button (ON/OFF), Brushroll ON/OFF button, Suction control slider.

Body: Floor selector switch (Carpet/Hard Floor), Dust cup release button, Wand release button.

Settings: Carpet mode (brushroll on, high suction), Hard floor mode (brushroll on, reduced suction), Bare floor mode (brushroll off for delicate surfaces). Accessory mode: Use wand and hose with tools for above-floor cleaning.

Using Attachments

For above-floor cleaning: detach wand and attach tools.

  1. Turn off vacuum and unplug if changing attachments.
  2. Press wand release button to detach wand from body.
  3. Attach desired tool to end of wand or hose.
  4. Plug in and turn on vacuum; use tool on upholstery, stairs, ceilings, etc.
  5. After use, detach tool and reattach wand to vacuum body.

Tip: Use crevice tool for tight spaces; dusting brush for shelves; upholstery tool for sofas; pet multi-tool for pet hair.

Cleaning Modes

Adjust settings based on floor type.

  1. Carpet mode: Set floor selector to CARPET; brushroll agitates fibers.
  2. Hard floor mode: Set to HARD FLOOR; brushroll sweeps debris.
  3. Bare floor mode: Turn brushroll off for delicate surfaces like area rugs.
  4. Above-floor mode: Use wand and attachments for furniture, drapes, etc.
  5. Spot cleaning: Use hose with appropriate tool for small spills or concentrated dirt.

WARNING! Do not run vacuum in one spot for extended periods; keep nozzle moving to avoid damage to floors.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup: Press release button; empty when full or after each use. Clean filters: Remove and rinse foam/felt filter monthly; air dry completely before reinserting. Check brushroll: Remove debris (hair, strings) from brushroll regularly. Inspect hose and wand: Clear clogs if suction reduces. Store properly: Wrap cord around cord hooks; store in dry area.

CAUTION! Unplug before maintenance. Do not use water on electrical parts. Ensure all parts are dry before reassembly.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. This product is covered by a limited warranty; see warranty card for details.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onPower cord/outletCheck plug connection; try different outlet; ensure power button is pressed.
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and nozzle for clogs; clean filters.
Brushroll not spinningDebris/switch settingClear hair and debris from brushroll; ensure brushroll is ON; check floor selector.
Vacuum overheatingClog/filterTurn off and unplug; let cool; check for clogs; clean filters.
Unusual noiseForeign objectTurn off and unplug; inspect brushroll, hose, and nozzle for obstructions.

Reset: Unplug for 30 minutes; plug back in.

Service: 1-800-798-7398; sharkclean.com

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