Shark POWERBOOST BH102Q Series Vacuum Cleaner Manual

The Shark POWERBOOST BH102Q Series is a high-performance cordless stick vacuum cleaner featuring POWERBOOST technology for enhanced suction, a DuoClean PowerFins brushroll for deep carpet cleaning and hard floor pickup, Anti-Allergen Complete Seal Technology, LED headlights, a large-capacity dust cup, and a versatile design for whole-home cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Cleaning Modes & Attachments 7. Maintenance & Emptying 9. Care & Storage 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Main vacuum body with motor, POWERBOOST button, DuoClean PowerFins brushroll, LED headlights, Dust Cup Release button, Handle with trigger, Battery pack, Charging dock, and various cleaning attachments.

FeatureDescription
POWERBOOST TechnologyProvides a temporary surge in suction power for tough messes
DuoClean PowerFins BrushrollCombines soft bristles for hard floors and stiff fins for carpets
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Large Capacity Dust CupEasy-to-empty, bagless design
Versatile HandleConverts to a handheld vacuum for above-floor cleaning
Battery & Charging DockLithium-ion battery with wall-mount charging station
Cleaning AttachmentsIncludes crevice tool, dusting brush, and upholstery tool
Washable FiltersPre-motor and post-motor filters for maintained performance
Brushroll ShutoffAutomatically stops brushroll on hard floors when in certain modes

Assembly & Setup

Unpack and inspect all contents. Assemble the vacuum for first use.

  1. Insert the handle: Align the handle with the main body until it clicks into place.
  2. Attach the wand: Insert the wand into the handle socket and push until secure.
  3. Attach the floor nozzle: Connect the DuoClean PowerFins nozzle to the end of the wand.
  4. Install the battery: Slide the battery pack into the vacuum body until it locks.
  5. Mount the charging dock: Secure the dock to a wall near an outlet using provided screws.

WARNING! Ensure the vacuum is powered OFF during assembly. Do not force connections.

First-Time Use

Fully charge the battery before first use.

  1. Place the vacuum on the charging dock. The battery indicator light will illuminate.
  2. Charge for approximately 4 hours until the light turns solid green.
  3. To turn on, press and hold the trigger on the handle. Release to turn off.
  4. For a suction boost, press the POWERBOOST button while cleaning.
  5. To convert to handheld mode, press the release button near the wand and detach.

CAUTION! Only use the provided charger. Do not use the vacuum while it is charging.

Specifications

Controls and Settings

Main controls are located on the handle and body.

Handle: Trigger (press/hold to run), POWERBOOST button (temporary max suction).

Body: Power button (on/off), Battery indicator lights, Dust Cup Release button, Brushroll On/Off switch (for hard floors).

Cleaning Modes: Standard mode (trigger), POWERBOOST mode (button), Handheld mode (detached). Battery Indicator: Lights show charge level (green=high, amber=medium, red=low). Maintenance Indicators: Check Filter light illuminates when filters need cleaning.

Cleaning Modes & Attachments

Use different modes and tools for various surfaces.

  1. Floor Cleaning: Use with floor nozzle attached. The brushroll auto-adjusts.
  2. Above-Floor Cleaning: Detach wand to use as a handheld vacuum.
  3. Attachments:
    • Crevice Tool: For tight spaces, corners, and along edges.
    • Dusting Brush: For delicate surfaces, blinds, and shelves.
    • Upholstery Tool: For sofas, chairs, stairs, and car interiors.
  4. POWERBOOST: Engage for concentrated suction on heavy dirt or embedded pet hair.

Tip: Turn off the brushroll when cleaning hard floors to avoid scattering debris.

Maintenance & Emptying

Regular maintenance ensures optimal performance.

  1. Empty the Dust Cup:
    • Press the Dust Cup Release button and lift the cup away.
    • Hold over a trash can and press the bottom release latch to open the door.
    • Close the door and reattach the cup until it clicks.
  2. Clean the Filters:
    • Remove the pre-motor filter (behind dust cup) and post-motor filter (near handle).
    • Rinse filters with cold water until water runs clear. Do not use soap.
    • Air dry completely for at least 24 hours before reinstalling.
  3. Clear Brushroll Clogs: Turn vacuum over, remove any hair or debris wrapped around the brushroll using the provided cleaning tool.
  4. Check for Blockages: Inspect the wand, hose, and nozzle openings if suction is weak.

WARNING! Always turn off and remove the battery before performing maintenance. Ensure filters are COMPLETELY dry before use.

Care & Storage

Store the vacuum on its charging dock to keep the battery charged.

Clean the exterior with a dry cloth. Do not immerse any part in water.

CAUTION! Store in a cool, dry place. Do not store with a wet dust cup or filters. Keep hair, loose clothing, and fingers away from moving parts.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All rights reserved. SHARK and POWERBOOST are trademarks of SharkNinja. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Vacuum won't turn onBattery not charged/insertedPlace on charger; ensure battery is fully seated and clicked in.
Weak suction or loss of suctionFull dust cup, clog, or dirty filtersEmpty dust cup; check for blockages in nozzle, wand, and hose; clean filters.
Brushroll not spinningClog, overload, or shutoff engagedClear debris from brushroll ends; turn off brushroll shutoff for carpets.
Battery not chargingFaulty connection or chargerEnsure vacuum is properly seated on dock; check wall outlet; try different outlet.
Vacuum shuts off during useOverheating or battery protectionTurn off and let cool for 45 minutes; check and clean filters.
Check Filter light is onDirty filtersRemove and wash both filters. Allow to dry completely for 24 hours.

Reset: Remove and reinsert the battery. Ensure filters are clean and dry.

Service: 1-800-798-7398; www.sharkclean.com

Shark POWERBOOST BH102Q Series Vacuum Cleaner Manual © - All Rights Reserved 2025