Shark NV502 Vacuum Cleaner Manual

The Shark NV502 is a versatile upright vacuum cleaner featuring DuoClean technology, Lift-Away capability, Anti-Allergen Complete Seal, LED headlights, and a swivel steering system. It includes multiple attachments for above-floor cleaning, a large dust cup, and advanced filtration. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

Features at a Glance

Key components: DuoClean brushroll, Lift-Away pod, Anti-Allergen Complete Seal filtration, LED headlights, swivel steering, dust cup, and accessory storage.

Assembly & Setup

Unpack and inspect all components. Assemble according to instructions.

1. Attach handle: Insert handle into main body until it clicks securely.
2. Install wand: Insert wand into handle until it locks in place.
3. Attach hose: Connect hose to the front of the vacuum pod.
4. Store accessories: Place tools in built-in storage caddy.
5. Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Before first use, ensure all parts are properly assembled.

1. Select floor type: Use POWER/SURFACE switch for carpet or hard floor.
2. Power on: Press ON/OFF button; LED lights will illuminate.
3. Adjust height: Vacuum auto-adjusts to carpet pile; no manual adjustment needed.
4. Begin cleaning: Push vacuum forward and back in slow, overlapping strokes.
5. Empty dust cup: Press release button and empty when full.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

• Model: Shark NV502.
• Technology: DuoClean with bristle and soft brushrolls.
• Filtration: Anti-Allergen Complete Seal with HEPA filter.
• Dust Cup Capacity: 1.3 quarts.
• Cord Length: 25 feet.
• Attachments Included: Crevice tool, pet multi-tool, dusting brush, upholstery tool.
• Power Source: 120V AC, 60Hz.
• Weight: 14.5 lbs.
• Warranty: 5-year limited warranty.

Controls and Settings

Main controls located on handle and body. Handle: ON/OFF button, POWER/SURFACE switch. Body: Brushroll control, dust cup release, hose release.

Settings: Carpet mode (brushroll spins faster), Hard floor mode (brushroll spins slower). Brushroll Control: Turn on for carpets; turn off for hard floors or delicate rugs. Lift-Away release: Press button to detach pod for portable cleaning.

Using Attachments

For above-floor cleaning, detach hose and select appropriate tool.

1. Detach hose: Press hose release button and pull hose out.
2. Attach tool: Insert desired tool into end of hose or wand.
3. Select settings: Use brushroll control as needed.
4. Clean: Use tool on upholstery, stairs, ceilings, or tight spaces.
5. Return to storage: Store tools in built-in caddy after use.

Tip: For pet hair, use the pet multi-tool with brushroll on.

Maintenance & Cleaning

Regular maintenance ensures optimal performance.

1. Empty dust cup: Press release button; empty when full or after each use.
2. Clean filters: Rinse foam and felt filters monthly; air dry completely before reinserting.
3. Clear brushroll: Remove debris from brushroll weekly; cut wrapped hair with scissors if needed.
4. Check hose and wand: Remove clogs using long object or by disassembling.
5. Inspect belt: Replace if stretched, cracked, or broken (approximately every 6-12 months).

WARNING! Unplug vacuum before performing any maintenance. Do not use wet filters.

Storage & Care

Store in a cool, dry place. Wrap cord around cord hooks.

CAUTION! Do not store vacuum with wet filters. Keep away from heat sources and direct sunlight.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Reset: Unplug for 10 minutes; plug back in.

Service: 1-800-798-7398; sharkclean.com