Shark NV500W Vacuum Cleaner Manual

The Shark NV500W is a versatile upright vacuum cleaner featuring DuoClean PowerFins technology, Anti-Allergen Complete Seal, LED headlights, a large-capacity dust cup, and multiple cleaning modes for carpets and hard floors. It includes a detachable pod for above-floor cleaning, a variety of attachments, and a 30-foot power cord. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: DuoClean PowerFins brushroll, Anti-Allergen Complete Seal filtration, LED headlights, large dust cup, detachable pod, hose and wand, multiple attachments, 30-foot power cord.

Feature	Description
DuoClean PowerFins	Combines soft brushroll for hard floors and PowerFins for carpets
Anti-Allergen Complete Seal	Traps 99.9% of dust and allergens inside the vacuum
LED Headlights	Illuminates dark areas under furniture
Large Dust Cup	2.0-quart capacity for fewer emptyings
Detachable Pod	Converts to a portable canister for above-floor cleaning
Cleaning Modes	Hard Floor, Carpet, and Max modes for different surfaces
Attachments	Includes crevice tool, dusting brush, pet multi-tool, and upholstery tool
Power Cord	30-foot length for extended reach
Wand Release	Easy-release button for quick wand detachment
Brushroll Control	On/Off switch for hard floor protection

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

Attach the handle: Align handle with body and push until it clicks into place.
Install the wand: Insert wand into the top of the vacuum until it locks.
Attach hose: Connect hose to the port on the back of the vacuum.
Attach cleaning tools: Store tools on the accessory caddy or attach to hose as needed.
Plug into a standard 120V AC outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Use

Plug in vacuum; select appropriate cleaning mode.

Select surface setting: Use mode switch for Hard Floor, Carpet, or Max.
Turn on brushroll: Ensure brushroll is ON for carpets, OFF for hard floors.
Begin vacuuming: Push vacuum forward and back in slow, overlapping strokes.
Empty dust cup: Press release button to remove and empty when full.

CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.

Specifications

Model: Shark NV500W.
Technology: DuoClean PowerFins with Anti-Allergen Complete Seal.
Dust Cup Capacity: 2.0 quarts.
Power Cord: 30 feet.
Cleaning Modes: Hard Floor, Carpet, Max.
Filtration: HEPA filter, washable foam filter.
Attachments: Crevice tool, dusting brush, pet multi-tool, upholstery tool.
Power Source: 120V AC, 60Hz.
Weight: 15.2 lbs.

Controls and Settings

Main controls located on handle and body. Handle: Power button, mode switch (Hard Floor/Carpet/Max). Body: Brushroll ON/OFF switch, dust cup release, wand release button.

Indicator Lights: LED headlights activate when vacuum is on. Filter check light alerts when filters need cleaning.

Settings: Hard Floor mode (brushroll off), Carpet mode (standard suction), Max mode (maximum suction for deep cleaning). Brushroll Control: Turn off for hard floors to prevent scattering debris.

Using Attachments

Detach pod for above-floor cleaning: Press wand release, remove pod. Attach hose and desired tool.

Select tool: Choose based on cleaning need (crevice, dusting, upholstery, pet hair).
Attach to hose: Push tool onto end of hose until it clicks.
Turn on vacuum: Use power button on pod handle.
Clean: Use tool on surfaces like stairs, furniture, or tight spaces.

Tip: Store attachments on accessory caddy for easy access.

Cleaning Modes

Three modes for optimal cleaning on different surfaces.

Hard Floor Mode: Brushroll off; uses suction to clean hard surfaces without scattering debris.
Carpet Mode: Standard suction with brushroll on for everyday carpet cleaning.
Max Mode: Maximum suction for deep cleaning carpets or high-pile rugs.
To switch modes: Use mode switch on handle while vacuum is on.
Brushroll control: Turn off for hard floors, on for carpets.

WARNING! Do not use on wet surfaces. Keep vacuum moving to avoid damage to floors or carpets.

Maintenance & Care

Regular maintenance ensures optimal performance. Unplug before all maintenance.

Empty dust cup: Press release button, remove, and empty into trash.
Clean filters: Remove HEPA and foam filters; rinse with water monthly. Air dry completely before reinstalling.
Clear brushroll: Remove debris from brushroll with scissors or cleaning tool.
Check hose and attachments: Remove clogs with long object.

CAUTION! Do not use vacuum without filters. Ensure all parts are completely dry before reassembly.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Power cord/outlet	Check plug connection; try different outlet; ensure power button is pressed.
Loss of suction	Full dust cup/clogged filters	Empty dust cup; clean filters; check hose and attachments for clogs.
Brushroll not spinning	Debris/switch setting	Clear brushroll of debris; ensure brushroll switch is ON for carpets.
Vacuum overheating	Clog/filter issue	Turn off and unplug; check for clogs; clean filters; allow to cool for 60 minutes.
LED lights not working	Connection	Ensure vacuum is on; lights may require service if not illuminating.

Reset: Unplug for 60 minutes to reset thermal protector.

Service: 1-800-798-7398; sharkclean.com