The Shark NV500UKP is a powerful upright vacuum cleaner featuring DuoClean technology, Lift-Away functionality, Anti-Allergen Complete Seal, LED headlights, and a versatile cleaning wand. It is designed for deep carpet cleaning and above-floor versatility. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: Main vacuum body with motor, DuoClean floor nozzle, Lift-Away pod, cleaning wand, hose, and various attachments.
| Feature | Description |
|---|---|
| DuoClean Technology | Combines bristle brush and soft roller for carpets and hard floors |
| Lift-Away Function | Detachable pod for portable above-floor cleaning |
| Anti-Allergen Complete Seal | Traps 99.9% of dust and allergens inside the vacuum |
| LED Headlights | Illuminates dark areas under furniture |
| Motorized Brushroll | Deep cleans carpets; on/off switch for hard floors |
| Large Capacity Dust Cup | Easy-empty, bagless design |
| Cleaning Wand | Extendable metal wand for high reach |
| Attachments | Includes crevice tool, dusting brush, upholstery tool |
| Power Switch | Turns vacuum on/off |
| Suction Control | Adjustable for different surfaces |
Unpack all parts and inspect contents. Assemble on a flat surface.
WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid injury.
Plug in the vacuum and turn on the power switch.
CAUTION! Keep hair, loose clothing, and fingers away from brushroll and openings.
Main controls located on handle and body. Handle: Power switch, suction control dial. Body: Brushroll on/off switch, Lift-Away release button, dust cup release.
Settings: Suction control (Low/Medium/High), brushroll (ON for carpets, OFF for hard floors), Lift-Away mode (press release button to detach).
LED lights automatically turn on when vacuum is powered.
For above-floor cleaning: detach wand or use Lift-Away mode.
Tip: Use upholstery tool for sofas, dusting brush for shelves, crevice tool for tight spaces.
Allows portable cleaning of stairs, furniture, and above-floor areas.
WARNING! Ensure pod is securely attached before upright vacuuming.
Regular maintenance ensures optimal performance.
CAUTION! Unplug before maintenance. Do not use damaged filters or parts.
Complies with EU directives for electrical safety and electromagnetic compatibility. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.co.uk or contact 0800 862 0453.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Loss of suction | Full dust cup or clog | Empty dust cup; check hose, nozzle, and filters for blockages. |
| Brushroll not spinning | Debris entanglement | Turn off, unplug, and remove debris from brushroll. |
| Vacuum won't turn on | Power connection | Check plug and outlet; ensure power switch is ON. |
| Overheating | Blocked airflow | Turn off, unplug, and clean filters; allow to cool for 60 minutes. |
| Lift-Away pod not detaching | Release mechanism | Press release button firmly; ensure no obstructions. |
Reset: Turn off, unplug, wait 10 minutes, then restart.
Service: 0800 862 0453; www.sharkclean.co.uk