Shark NV500UKE Vacuum Cleaner Manual

The Shark NV500UKE is a powerful upright vacuum cleaner featuring DuoClean technology, Lift-Away functionality, Anti-Allergen Complete Seal, LED headlights, and a versatile cleaning kit. Designed for deep cleaning carpets and hard floors, it includes multiple attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Lift-Away Mode 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: DuoClean brushroll, Lift-Away pod, Anti-Allergen Complete Seal filtration, LED headlights, Crevice tool, Dusting brush, Upholstery tool.

FeatureDescription
DuoClean TechnologyCombines bristle brushroll and soft roller for carpets and hard floors
Lift-Away FunctionDetachable pod for portable above-floor cleaning
Anti-Allergen Complete SealTraps 99.9% of dust and allergens inside the vacuum
LED HeadlightsIlluminates dark areas under furniture
Power SwitchTurns vacuum on/off
Brushroll On/OffDisengages brushroll for hard floors
Height AdjustmentAdjusts for different carpet pile heights
Dust Cup ReleaseButton to empty dust cup
Wand ReleaseButton to detach cleaning wand
Attachments StorageIntegrated storage on vacuum body

Assembly & Setup

Unpack and inspect all contents. Assemble before first use.

  1. Attach wand: Insert wand into vacuum body until it clicks.
  2. Attach hose: Connect hose to wand and pod.
  3. Install attachments: Store crevice tool, dusting brush, and upholstery tool on dock.
  4. Plug into power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from moving parts.

First-Time Use

Plug in vacuum; ensure all parts are securely connected.

  1. Select floor setting: Adjust height dial for carpet or hard floor.
  2. Turn on: Press power switch; LED lights will illuminate.
  3. Engage brushroll: For carpets, ensure brushroll is ON; for hard floors, turn OFF.
  4. Begin cleaning: Push vacuum forward and back in overlapping strokes.
  5. Empty dust cup: Press release button when full; dispose of debris.

CAUTION! Do not vacuum large objects, liquids, or hot ashes.

Specifications

Controls and Settings

Main controls located on vacuum body. Power Switch: Turns motor on/off. Brushroll On/Off: Toggles brushroll engagement. Height Adjustment Dial: Sets for carpet height (1-4) or hard floor. LED Lights: Automatically illuminate when powered on.

Additional Features: Lift-Away release button, wand release button, dust cup release latch. Settings: Use height dial for optimal suction on different surfaces.

Using Attachments

For above-floor cleaning: detach wand or use Lift-Away mode.

  1. Detach wand: Press wand release button.
  2. Select attachment: Choose crevice tool, dusting brush, or upholstery tool.
  3. Connect: Insert attachment into wand or hose end.
  4. Clean: Use for stairs, furniture, ceilings, and tight spaces.

Tip: Store attachments on dock when not in use.

Lift-Away Mode

Portable cleaning for stairs and above-floor areas.

  1. Press Lift-Away release button to detach pod.
  2. Carry pod by handle; hose remains connected.
  3. Select attachment for desired cleaning task.
  4. Clean stairs, furniture, or other elevated surfaces.
  5. Reattach pod by aligning with vacuum base and pressing down until it clicks.

WARNING! Ensure pod is securely attached before upright vacuuming.

Maintenance & Care

Regular maintenance ensures optimal performance.

  1. Empty dust cup after each use.
  2. Clean filters monthly: Rinse HEPA and foam filters under water; air dry 24 hours.
  3. Check brushroll: Remove hair and debris regularly.
  4. Inspect hose and wand for blockages.

CAUTION! Unplug vacuum before maintenance. Do not use damaged filters.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398.

Troubleshooting

SymptomPossible CauseCorrective Action
Loss of suctionFull dust cup/clogEmpty dust cup; check hose, wand, and nozzle for blockages.
Brushroll not spinningBrushroll off/obstructionEnsure brushroll is ON; remove debris wrapped around brushroll.
Vacuum won't turn onPower cord/outletCheck power cord connection; try different outlet.
OverheatingClogged filter/full dust cupClean filters; empty dust cup; allow vacuum to cool for 60 minutes.
LED lights not workingBulb/connectionEnsure vacuum is on; contact customer service if LED fails.

Reset: Unplug for 60 minutes if motor overheats.

Service: 1-800-798-7398; www.sharkclean.com

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