The Shark NV500UKE is a powerful upright vacuum cleaner featuring DuoClean technology, Lift-Away functionality, Anti-Allergen Complete Seal, LED headlights, and a versatile cleaning kit. Designed for deep cleaning carpets and hard floors, it includes multiple attachments for above-floor cleaning. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.
Key components: DuoClean brushroll, Lift-Away pod, Anti-Allergen Complete Seal filtration, LED headlights, Crevice tool, Dusting brush, Upholstery tool.
| Feature | Description |
|---|---|
| DuoClean Technology | Combines bristle brushroll and soft roller for carpets and hard floors |
| Lift-Away Function | Detachable pod for portable above-floor cleaning |
| Anti-Allergen Complete Seal | Traps 99.9% of dust and allergens inside the vacuum |
| LED Headlights | Illuminates dark areas under furniture |
| Power Switch | Turns vacuum on/off |
| Brushroll On/Off | Disengages brushroll for hard floors |
| Height Adjustment | Adjusts for different carpet pile heights |
| Dust Cup Release | Button to empty dust cup |
| Wand Release | Button to detach cleaning wand |
| Attachments Storage | Integrated storage on vacuum body |
Unpack and inspect all contents. Assemble before first use.
WARNING! Ensure vacuum is unplugged during assembly. Keep fingers away from moving parts.
Plug in vacuum; ensure all parts are securely connected.
CAUTION! Do not vacuum large objects, liquids, or hot ashes.
Main controls located on vacuum body. Power Switch: Turns motor on/off. Brushroll On/Off: Toggles brushroll engagement. Height Adjustment Dial: Sets for carpet height (1-4) or hard floor. LED Lights: Automatically illuminate when powered on.
Additional Features: Lift-Away release button, wand release button, dust cup release latch. Settings: Use height dial for optimal suction on different surfaces.
For above-floor cleaning: detach wand or use Lift-Away mode.
Tip: Store attachments on dock when not in use.
Portable cleaning for stairs and above-floor areas.
WARNING! Ensure pod is securely attached before upright vacuuming.
Regular maintenance ensures optimal performance.
CAUTION! Unplug vacuum before maintenance. Do not use damaged filters.
FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. For support, visit www.sharkclean.com or contact 1-800-798-7398.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Loss of suction | Full dust cup/clog | Empty dust cup; check hose, wand, and nozzle for blockages. |
| Brushroll not spinning | Brushroll off/obstruction | Ensure brushroll is ON; remove debris wrapped around brushroll. |
| Vacuum won't turn on | Power cord/outlet | Check power cord connection; try different outlet. |
| Overheating | Clogged filter/full dust cup | Clean filters; empty dust cup; allow vacuum to cool for 60 minutes. |
| LED lights not working | Bulb/connection | Ensure vacuum is on; contact customer service if LED fails. |
Reset: Unplug for 60 minutes if motor overheats.
Service: 1-800-798-7398; www.sharkclean.com