Shark NV500UK Vacuum Cleaner Manual

The Shark NV500UK is a powerful upright vacuum cleaner featuring DuoClean technology, Anti-Allergen Complete Seal, LED headlights, a large dust cup capacity, and multiple attachments for versatile cleaning. It is designed for deep cleaning carpets and hard floors, capturing dust and allergens. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Installation 3. First-Time Setup 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Safety Information 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: DuoClean floor nozzle, Anti-Allergen Complete Seal filtration, LED headlights, large-capacity dust cup, wand, hose, and multiple cleaning attachments.

Feature	Description
DuoClean Technology	Combines bristle brush and soft roller for carpets and hard floors
Anti-Allergen Complete Seal	Traps 99.9% of dust and allergens inside the vacuum
LED Headlights	Illuminates dark areas under furniture
Large Dust Cup	Easy-to-empty, 0.9L capacity
Power Cord	7.5m length for extended reach
Attachments	Includes crevice tool, dusting brush, upholstery tool
Wand Release	Quick-release button for converting to handheld mode
Floor Selector	Switch between carpet and hard floor settings
Power Button	Turns vacuum cleaner on/off
Brushroll On/Off	Disengages brushroll for delicate floor cleaning

Assembly & Installation

Unpack and inspect all components. Assemble before first use.

Attach the wand: Insert the wand into the vacuum body until it clicks into place.
Connect the hose: Attach the hose to the wand and vacuum body ports.
Install floor nozzle: Align the nozzle with the wand and push until secure.
Store attachments: Hang attachments on the provided docking station or clips.

WARNING! Ensure the vacuum is unplugged during assembly. Handle with care to avoid pinching fingers.

First-Time Setup

Prepare the vacuum for initial use.

Check filters: Ensure both pre-motor and post-motor filters are installed.
Unwind power cord: Fully extend the cord from the cord wrap.
Select floor setting: Set floor selector to appropriate surface (carpet/hard floor).
Plug into power outlet: Use a standard UK 3-pin socket.

CAUTION! Do not use without filters installed. Ensure the area is clear of obstacles.

Specifications

Model: Shark NV500UK.
Technology: DuoClean with Anti-Allergen Complete Seal.
Dust Cup Capacity: 0.9 Litres.
Cord Length: 7.5 metres.
Attachments: Crevice tool, dusting brush, upholstery tool, pet multi-tool.
Filtration: HEPA-grade filter captures 99.9% of dust and allergens.
Power Source: 220-240V AC, 50Hz.
Weight: 6.8 kg.
Warranty: 5-year limited warranty.

Controls and Settings

Main controls located on the vacuum body and handle.

Handle: Power button, floor selector switch, brushroll on/off button, wand release button.

Settings: Floor selector (Carpet/Hard Floor), brushroll on/off for delicate surfaces, suction power control (if applicable). Maintenance indicators: Filter check light, dust cup full indicator.

Using Attachments

Convert to handheld mode for above-floor cleaning.

Turn off and unplug the vacuum.
Press wand release button to detach the wand.
Attach desired tool to the end of the hose or wand.
Plug in and turn on to use in handheld mode.

Tip: Use the crevice tool for tight spaces, dusting brush for shelves, and upholstery tool for furniture.

Cleaning Modes

Designed for versatile cleaning on various surfaces.

Upright mode: For large floor areas; use floor selector for surface type.
Handheld mode: For stairs, furniture, and above-floor cleaning.
Brushroll on: For deep carpet cleaning.
Brushroll off: For hard floors and delicate rugs.
LED lights: Automatically illuminate in low-light conditions.

WARNING! Do not vacuum wet surfaces, large debris, or sharp objects. Keep hair and loose clothing away from brushroll.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup: Press release button and empty after each use.
Clean filters: Rinse pre-motor and post-motor filters monthly; air dry for 24 hours.
Check brushroll: Remove tangled hair or debris regularly.
Inspect hose and wand: Clear any blockages.

CAUTION! Always unplug before maintenance. Do not use damaged parts.

Safety Information

Read all safety instructions before use.

Do not use outdoors or on wet surfaces.
Keep vacuum away from heat sources and flammable materials.
Do not immerse in water or use with damaged cord.
Supervise children and pets during operation.
Store in a cool, dry place.

Regulatory Information

Complies with UK and EU safety standards. CE marked. Waste Electrical and Electronic Equipment (WEEE) directive: Do not dispose with household waste; recycle appropriately. For support, visit www.sharkclean.co.uk or contact 0800 862 0453.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Loss of suction	Full dust cup or clog	Empty dust cup; check hose, wand, and nozzle for blockages.
Brushroll not spinning	Tangled debris or faulty connection	Turn off, unplug, and clear brushroll; ensure it is properly installed.
Vacuum shuts off	Overheating or filter blockage	Allow to cool; check and clean filters.
Unusual noise	Foreign object in brushroll or motor	Inspect brushroll and suction path; remove any objects.
LED lights not working	Power issue or bulb failure	Ensure vacuum is plugged in and turned on; contact support if persistent.

Reset: Unplug for 60 minutes to reset thermal cut-off.

Service: 0800 862 0453; www.sharkclean.co.uk