Shark NV500REF Vacuum Cleaner Manual

The Shark NV500REF is a versatile upright vacuum cleaner featuring DuoClean technology, Anti-Allergen Complete Seal, LED headlights, a large-capacity dust cup, and multiple attachments for comprehensive floor-to-ceiling cleaning. It is designed for use on carpets, hard floors, and above-floor surfaces. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Storage & Handling 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: DuoClean floor nozzle, Anti-Allergen Complete Seal filtration, LED headlights, large dust cup, wand, hose, and accessory storage.

Feature	Description
DuoClean Technology	Combines bristle brush and soft roller for carpets and hard floors
Anti-Allergen Complete Seal	Traps 99.9% of dust and allergens inside the vacuum
LED Headlights	Illuminates dark areas under furniture
Large Dust Cup	Easy-empty, no-touch dirt disposal
Power Switch	Turns vacuum on/off
Floor Selector	Adjusts suction for carpets or hard floors
Wand Release	Detaches wand for above-floor cleaning
Hose & Accessories	Includes crevice tool, dusting brush, upholstery tool
Storage Caddy	Holds attachments on the vacuum
Cord Wrap	Integrated cord management

Assembly & Setup

Unpack and inspect contents. Assemble following steps.

Attach wand: Insert wand into vacuum body until it clicks.
Connect hose: Attach hose to wand and vacuum body ports.
Install floor nozzle: Slide nozzle onto vacuum base until secure.
Store accessories: Place tools in storage caddy.
Plug into AC power.

WARNING! Ensure vacuum is unplugged during assembly. Keep fingers clear of moving parts.

First-Time Use

Before first use, ensure all parts are assembled correctly.

Clear area: Remove large debris or obstacles from floor.
Select floor setting: Use floor selector for carpet or hard floor.
Power on: Press power switch; LED lights will illuminate.
Begin cleaning: Push vacuum forward and back in overlapping strokes.
Empty dust cup: Press release button and empty when full.

CAUTION! Do not vacuum wet spills, hot ashes, or sharp objects.

Specifications

Model: Shark NV500REF.
Technology: DuoClean with Anti-Allergen Complete Seal.
Filtration: HEPA filter; captures 99.9% of dust and allergens.
Dust Cup Capacity: 1.5 quarts.
Cord Length: 25 feet.
Attachments: Crevice tool, dusting brush, upholstery tool, pet multi-tool.
Power Source: 120V AC, 60Hz.
Weight: 15.2 lbs.
Warranty: 5-year limited warranty.

Controls and Settings

Main controls located on vacuum body. Power Switch: On/Off. Floor Selector: Adjust between carpets and hard floors. Wand Release: Press to detach wand for above-floor cleaning. Dust Cup Release: Button to remove dust cup for emptying.

LED Indicators: Lights indicate power on and floor mode. Suction Control: Automatic adjustment based on floor type. Handle Controls: Easy-access buttons for wand release and power.

Using Attachments

For above-floor cleaning, detach wand and connect tools.

Turn off and unplug vacuum.
Press wand release to detach wand.
Select tool: Attach crevice tool, dusting brush, or upholstery tool to wand end.
Plug in and power on to use attachments.
Clean surfaces: Use appropriate tool for crevices, furniture, or ceilings.

Tip: Store attachments on caddy when not in use.

Cleaning Modes

Vacuum offers multiple cleaning modes for different surfaces.

Carpet Mode: Floor selector set to carpet; enhanced suction for deep cleaning.
Hard Floor Mode: Floor selector set to hard floor; gentle roller for debris pickup.
Above-Floor Mode: Use wand and attachments for furniture, stairs, ceilings.
Spot Cleaning: Use hose and tool for concentrated areas.
Edge Cleaning: Use nozzle edges to clean along baseboards.

WARNING! Do not use on wet surfaces. Avoid vacuuming cords or loose fabrics.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup: When full or after each use.
Clean filters: Rinse HEPA and pre-motor filters monthly; air dry 24 hours.
Check brush roll: Remove hair or debris from roller regularly.
Inspect hose: Clear blockages if suction reduces.
Wipe exterior: Use dry cloth to clean vacuum body.

CAUTION! Unplug before maintenance. Do not use damaged filters.

Storage & Handling

Store in cool, dry place. Wrap cord around cord wraps. Secure attachments in caddy.

CAUTION! Do not store with wet filters. Keep out of reach of children.

Regulatory Information

FCC Part 15: Class B device; complies with interference limits. Copyright © SharkNinja Operating LLC. For support, visit sharkclean.com or contact 1-800-798-7398. This product is covered by a 5-year limited warranty.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Vacuum won't turn on	Power cord/outlet	Check plug; try different outlet; ensure power switch is on.
Loss of suction	Full dust cup/blockage	Empty dust cup; check hose, nozzle, and filters for clogs.
Brush roll not spinning	Debris entanglement	Turn off, unplug, and clear brush roll of hair or strings.
Vacuum overheating	Blocked filters/airflow	Clean filters; check for obstructions; allow to cool.
LED lights not working	Power connection	Ensure vacuum is plugged in and powered on.

Reset: Unplug for 30 minutes if overheating occurs.

Service: 1-800-798-7398; sharkclean.com