Shark NV500 Servise Vacuum Cleaner Manual

The Shark NV500 is a versatile upright vacuum cleaner featuring a Lift-Away canister, DuoClean floor nozzle, Anti-Allergen Complete Seal technology, LED headlights, and advanced swivel steering. This manual covers essential information for setup, operation, maintenance, troubleshooting, and safety to ensure optimal performance and longevity of your vacuum cleaner.

1. Features at a Glance 2. Unpacking & Assembly 3. First-Time Setup 4. Specifications 5. Controls and Components 6. Operating Modes 7. Maintenance & Cleaning 8. Storage & Care 10. Regulatory Information 11. Troubleshooting

Features at a Glance

Key components: Lift-Away pod, DuoClean floor nozzle with brush roll, dust cup, HEPA filter, wand, hose, and various attachments.

Feature	Description
Lift-Away Technology	Detachable pod for portable above-floor cleaning
DuoClean Floor Nozzle	Dual brush rolls for carpets and hard floors
Anti-Allergen Complete Seal	HEPA filtration traps 99.9% of dust and allergens
LED Headlights	Illuminates dark areas under furniture
Advanced Swivel Steering	Maneuvers easily around obstacles
Washable Filters	Foam and felt filters can be rinsed and reused
Large Dust Cup	Easy-empty, bagless dust cup with capacity indicator
Attachments	Includes crevice tool, dusting brush, pet multi-tool
Power Switch	Main power control on the body
Brush Roll Switch	On/Off control for the floor nozzle brush roll

Unpacking & Assembly

Unpack all components and inspect for damage. Assemble following these steps.

Attach the wand: Insert the wand into the vacuum body until it clicks into place.
Connect the hose: Attach the hose to the port on the vacuum body.
Install the floor nozzle: Align the nozzle with the wand and push until it clicks.
Attach accessories: Store attachments on the provided caddy or on the vacuum.
Plug into a standard 120V AC outlet.

WARNING! Ensure all parts are securely connected before use to prevent damage or injury.

First-Time Setup

Prepare your vacuum for initial use.

Check filters: Ensure foam and felt filters are properly installed in the dust cup lid.
Clear the brush roll: Remove any packaging material or debris from the floor nozzle.
Power test: Turn on the vacuum using the power switch to verify operation.
Select mode: Choose between upright mode for floors or Lift-Away mode for above-floor cleaning.

CAUTION! Do not use the vacuum without filters installed, as this may damage the motor.

Specifications

Model: Shark NV500 Series.
Power Source: 120V AC, 60Hz.
Motor: Advanced suction motor with sealed system.
Filtration: Anti-Allergen Complete Seal with HEPA filter.
Dust Cup Capacity: 1.5 dry quarts.
Cord Length: 25 feet.
Attachments: Crevice tool, dusting brush, upholstery tool, pet multi-tool.
Warranty: 5-year limited warranty (see manual for details).
Weight: Approximately 15 lbs.

Controls and Components

Main controls located on the vacuum body and handle.

Body Controls: POWER switch, LIFT-AWAY release button, DUST CUP release button.

Handle Controls: Brush Roll On/Off switch (for hard floors), suction control slider.

Indicators: Dust cup full indicator, filter check reminder.

Modes: Upright mode for floors, Lift-Away mode for stairs and above-floor cleaning, handheld mode with attachments.

Operating Modes

Use the vacuum in three primary configurations.

Upright Mode: For carpets and large floor areas. Ensure brush roll is ON for carpets, OFF for hard floors.
Lift-Away Mode: Press release button to detach pod. Use for stairs, furniture, and tight spaces.
Handheld Mode: Remove wand and attach tools directly to hose for spot cleaning.

Tip: Adjust suction power using the slider on the handle for delicate surfaces.

Maintenance & Cleaning

Regular maintenance ensures peak performance.

Empty Dust Cup: Press release button, remove cup, and empty into trash. Do not overfill.
Clean Filters: Rinse foam and felt filters under cold water every month. Air dry for 24 hours before reinstalling.
Clear Brush Roll: Regularly remove hair and debris wrapped around the brush roll. Use scissors if necessary.
Check Hose & Nozzle: Inspect for clogs and clear any blockages.
Wipe Exterior: Use a dry cloth to clean the vacuum body and attachments.

WARNING! Always unplug the vacuum before performing any maintenance.

Storage & Care

Store in a cool, dry place. Use the provided cord wrap to secure the power cord.

CAUTION! Do not store the vacuum with a wet filter. Ensure all parts are completely dry before storage.

Regulatory Information

Troubleshooting

Symptom	Possible Cause	Corrective Action
Loss of suction	Full dust cup, clogged filter or hose	Empty dust cup; check and clean filters; clear hose or nozzle blockage.
Brush roll not spinning	Obstruction, belt damage, switch OFF	Clear debris from brush roll; check belt; ensure brush roll switch is ON.
Vacuum won't turn on	Power cord not plugged in, tripped outlet	Check power connection; try a different outlet; check household circuit breaker.
Unusual noise	Foreign object in brush roll or hose	Turn off and unplug. Inspect brush roll, hose, and nozzle for obstructions.
Vacuum tips over easily	Wand not fully locked, uneven storage	Ensure wand is clicked into place; store on a level surface.

Reset: Unplug for 60 seconds, then plug back in to reset thermal protection.

Service: 1-800-798-7398; www.sharkclean.com