Shark NV400 series Vacuum Cleaner Manual

The Shark NV400 series is a versatile upright vacuum cleaner featuring DuoClean technology, Lift-Away functionality, Anti-Allergen Complete Seal, LED headlights, and a swivel steering for easy maneuverability. It includes multiple attachments for above-floor cleaning, a large dust cup capacity, and various cleaning modes for carpets and hard floors. Below are key sections for safety, features, assembly, operation, maintenance, and troubleshooting.

1. Features at a Glance 2. Assembly & Setup 3. First-Time Use 4. Specifications 5. Controls and Settings 6. Using Attachments 7. Cleaning Modes 8. Maintenance & Care 9. Regulatory Information 10. Troubleshooting

Features at a Glance

Key components: DuoClean brush roll, Lift-Away pod, Anti-Allergen Complete Seal system, LED headlights, swivel steering, dust cup with empty button, and accessory storage.

Feature	Description
DuoClean Technology	Combines bristle brush and soft roller for carpets and hard floors
Lift-Away Functionality	Detachable pod for portable above-floor cleaning
Anti-Allergen Complete Seal	Traps 99.9% of dust and allergens inside the vacuum
LED Headlights	Illuminates dark areas under furniture
Swivel Steering	Provides easy maneuverability around obstacles
Dust Cup Empty Button	One-touch release for easy emptying
Accessory Storage	Built-in caddy for storing attachments
Cleaning Modes	Carpet, Hard Floor, and Bare Floor settings
Power Cord	25-foot retractable cord with cord wrap
Attachments Included	CreVice tool, dusting brush, pet multi-tool, upholstery tool

Assembly & Setup

Unpack and inspect all components. Assemble following steps.

Attach handle: Insert handle into main body until it clicks securely.
Install hose: Connect hose to front of vacuum; ensure tight fit.
Attach wand: Insert wand into hose connector until locked.
Install accessories: Store attachments in built-in caddy.
Plug into AC power outlet.

WARNING! Ensure vacuum is unplugged during assembly. Handle with care to avoid pinching.

First-Time Use

Plug in vacuum; select appropriate cleaning mode.

Select surface type: Use mode selector switch for carpet or hard floor.
Adjust height: For carpets, set brush roll height to match pile.
Turn on: Press power button; LED lights will illuminate.
Begin cleaning: Push vacuum forward; swivel steering allows easy turns.
Use Lift-Away: Detach pod for stairs, furniture, or above-floor cleaning.

CAUTION! Keep hair, loose clothing, and fingers away from brush roll.

Specifications

Model Series: NV400 (NV401, NV402, NV405, etc.).
Technology: DuoClean with bristle brush and soft roller.
Filtration: Anti-Allergen Complete Seal with HEPA filter.
Dust Cup Capacity: 1.2 quarts (dry).
Cord Length: 25 feet retractable.
Attachments: CreVice tool, dusting brush, pet multi-tool, upholstery tool.
Cleaning Modes: Carpet, Hard Floor, Bare Floor.
Power Source: 120V AC, 60Hz.
Warranty: 5-year limited warranty.

Controls and Settings

Main controls located on handle and body. Handle: Power button, mode selector switch. Body: Brush roll on/off, empty button, hose release.

Mode Selector: CARPET (for medium to high pile), HARD FLOOR (for wood, tile), BARE FLOOR (for delicate surfaces). Brush Roll Switch: Turn brush roll on/off for delicate rugs. Empty Button: Press to release dust cup bottom. Hose Release: Button to detach hose for above-floor cleaning.

Using Attachments

Attach tools to wand or hose for specialized cleaning.

Detach wand: Press release button on wand.
Select tool: Choose appropriate attachment (e.g., dusting brush for shelves).
Connect: Insert tool into wand or hose end.
Clean: Use tool on upholstery, stairs, crevices, etc.
Return: Store tools in built-in caddy after use.

Tip: Use pet multi-tool for pet hair on furniture; use CreVice tool for tight spaces.

Cleaning Modes

Three modes for different surfaces.

Carpet Mode: Engages brush roll for deep cleaning; adjust height for pile.
Hard Floor Mode: Soft roller active for sealed hard floors.
Bare Floor Mode: Brush roll off for delicate surfaces like area rugs.
Lift-Away Mode: Detach pod for portable cleaning; use with attachments.

WARNING! Do not use carpet mode on bare floors; may cause damage.

Maintenance & Care

Regular maintenance ensures optimal performance.

Empty dust cup: Press empty button; dispose of debris.
Clean filters: Remove and rinse pre-motor and HEPA filters monthly (air dry 24 hours).
Clear brush roll: Remove tangled hair or fibers; rotate to check for obstructions.
Inspect hose: Check for clogs; use wand to clear blockages.
Store properly: Wrap cord; store in dry area.

CAUTION! Unplug before maintenance. Do not use wet filters.

Regulatory Information

FCC Part 15: Class B digital device; complies with interference limits for residential use. Copyright © SharkNinja Operating LLC. All trademarks are property of SharkNinja. For support, visit sharkclean.com or contact 1-800-798-7398.

Troubleshooting

Symptom	Possible Cause	Corrective Action
Loss of suction	Full dust cup/clogged filter	Empty dust cup; clean filters; check hose for blockages.
Brush roll not spinning	Tangled debris/obstruction	Unplug; clear brush roll of hair or fibers; ensure mode is set correctly.
Vacuum won't turn on	Power cord/outlet issue	Check power cord connection; try different outlet; ensure power button is pressed.
LED lights not working	Battery/connection issue	Contact customer service for LED replacement.
Hose detaches unexpectedly	Loose connection	Reattach hose firmly; ensure release button is not stuck.

Reset: Unplug for 10 minutes; plug back in.

Service: 1-800-798-7398; sharkclean.com